This was without doubt the best hotel we have ever stayed in for service. The staff made you feel welcome and couldn't do enough for us. I have stayed in many five star hotels previously and would rate this a six rather than five it was so superior to any other hotel I have stayed in. The staff seemed to be genuinely wanting you to enjoy your time with them. The fact that they met us at the station without us asking is just one of the lovely touches that occurred.
The hotel indoor outdoor pool was divine so well set up and comfortable I used it every day. The meals were outstanding even when we had the half board option included in our price. We were very lucky with the weather as it was outstanding. All the lovely touches in the room were also appreciated like the mini bar being part of the cost and some nice chocolates and fruit on arrival. The room was a great size and the views over the lake just magnificent from our balcony. The bathroom was the best size and appointment on any I have stayed in. The price was a little more than some five star but worth every cent if you want a special treat.
Comment from Hotel Management
Jun 21, 2014 by DBachofen, Hotel Management
Thank you for the great review of our hotel and the 6 stars! We are glad that you enjoyed your stay and hope to see you again this winter in St. Moritz