Superior Double Room, 1 Queen Bed, Lanai, Mountain View | Living area | Flat-screen TV

Reviews of Hotel Sonne St Moritz

3.5 out of 5
Hotel Sonne St Moritz
Via Sela 11, St. Moritz, GR

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 112 reviews" "
Rating 8 - Good. 46 out of 112 reviews" "
Rating 6 - Okay. 9 out of 112 reviews" "
Rating 4 - Poor. 4 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SADIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience
Stayed 1 night in Oct 2023

10/10 Excellent

France

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great location. I didn't like the "check in" process where they hand you an iPad and you have to fill 5 pages of personal information. I never experienced that before in any hotels or resorts I stayed at. Staff was nice and friendly, restaurant on site was great. Great location where you can walk to the lake and around restaurants and shops. Nice clean room with comfortable beds. Our room had a nice balcony!
Stayed 1 night in Sep 2023

10/10 Excellent

Arthur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction going on around hotel. Hope it doesn’t spoil the vibe. Attentiveness of bar lounge staff could be improved
Stayed 1 night in Sep 2023

10/10 Excellent

Lily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishment with delicious pizza as well!
Stayed 1 night in Aug 2023

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in st. Moritz and with a great view. A stone thro distance from the serene lake. One should not miss this place.
Stayed 2 nights in Jun 2023

10/10 Excellent

Marco

Stayed 1 night in Apr 2023

4/10 Poor

BETTY

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
They would charge the air you breath if possible
The room was already pricey to begin with, then we asked if we could have a room with a view but they put us on 1st floor over the parking lot. There were four floors above us and the rooms seemed to be mostly vacant. They charged 1 swiss franc each for three additional coffee cartridges for the machine in the room! Last but not least, they charged 15 Swiss franc for one day parking. Shameful!
Stayed 1 night in Apr 2023

10/10 Excellent

Inder

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fantastic. Good serve by Their pizzeria was excellent may be best food we had during our entire journey. We been to lot of different countries in Europe, Australia, New Zealand, Canada, USA etc. etc. but I personally rate the best food I ever had in my life. Property location, condition plus all other services were excellent. Loved staying their.
Stayed 2 nights in Feb 2023

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and smart hotel staff friendly. Lovely walk into town or around the lake

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2022

2/10 Terrible

neit c

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good stay
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Sonne
Always excellent
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! very close to the city centre and the train station. The bus stop right opposite to the hotel and 6 minutes journey to the centre. 5 minutes away from the lake. Lovely area with a great restaurant which belongs to the hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

emi, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shower and amenities. Room had a nice view
Stayed 1 night in Dec 2019

8/10 Good

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very confortable and clean. However, the best thing was the staff. They are too committed and gentle.
Stayed 2 nights in Dec 2019
Response from Happy New Year on Jan 1, 2020
Happy New Year Thank you for yur nice comment. Hope to see you soon again Your Sonne Team Maja Gardiol-Bonetti

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Happy New Year on Jan 1, 2020
Thank you for choosing our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Maja Gardiol-Bonetti, Gastgeberin on Aug 1, 2019
Vielen Dank für Ihren Besuch und Ihre Bewertung. Sonnige Grüsse

10/10 Excellent

TN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have preferred a location closer to the train station but the hotel is excellent and the bus stop is a few steps away. It's also a few minutes walk away from many good restaurants. We had a great stay.
Stayed 1 night in May 2019

8/10 Good

anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Staying in St. Moritz
This was a very clean, budget hotel in the midst of all the action in St Moritz. Great bathtub in the room for relaxing, and very good restaurant for breakfast and dinners. My primary complaint was that the internet did not reach adequately into the guest rooms, so I often had to leave the guest room area to use Wi-Fi in the lobby or restaurant. For non-EU travelers who don't have a European cell phone plan and need internet access, this is very inconvenient. Also, it would be GREAT if the housekeeping staff knocks before barging into the room. I was toweling off after a shower and the staff just marched in...embarrassing and easily avoidable. But all in all a good hotel for the traveler on a budget.
Stayed 1 night in Dec 2018

4/10 Poor

Ashley, Ojai, CA

Disliked: Staff & service, property conditions & facilities
Not the best atmosphere but good breakfast option.
Stay was okay. Next time I highly recommend the hotel Pilz instead. Much better value for your money.

8/10 Good

Gian, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel worth a visit
Nice hotel. Outside of the downtown area - across the lake about a 20 minute walk from the train station. Has full restaurant and bar inside, bus stop directly in front. Nice friendly staff. Would stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our St. Moritz stay.
Staff friendly & helpful. Breakfast included.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sonne St.Moritz
We have stayed at Hotel Sonne three times over the Engadin marathon weekend and the whole experience is excellent. The staff are always friendly and helpful no matter how busy they are. The food is very nice and the restaurant has a great ambiance. Beds comfortable and lots of storage space. Take a travel kettle if you want tea in bed! Excellent all round.

8/10 Good

Michael, Baden , Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Sonne review
Not fantastic but reasonable. Breakfast was included, which typically would be 20CHF/person. On the bus line ( #3 or #6). If you are skiing make sure you take advantage of the 35CHF lift tickets ( also gives free access to the local bus routes) through the hotel vs the regular rate of 75CHF at the hill. Good pizza, reasonable price in the hotel restaurant.

6/10 Okay

amanda, zurich

Disliked: Staff & service, property conditions & facilities, room comfort
Basic hotel
Very basic hotel for the price. Room 61 has 2 streetlights shining right into to the room with very light curtains so not a great nights sleep.

4/10 Poor

BoeingJockey, Fenelon Falls

Disliked: Room comfort
Hotel Sonne St.Moritz
Friendly helpful staff. By north american standards this is a motel but hey it' St.Moritz. Unless you have lots of disposable cash this is all you will get. Very small room. I had to go into the hallway to change my mind. Having said that, it was very clean and efficient (imagine the swiss being efficient) As i said the room very small, great tub in washroom to soak after hiking. Restaurant in hotel excellent value by St.Moritz standards and food very good. If travelling to St.Moritz bring bags of cash.

10/10 Excellent

George, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel with quick easy access to town centre
Huge room with settee! Just minutes walk to the tram into town, friendly and helpful staff, great breakfast buffet. Couldn't really ask for more.

10/10 Excellent

Chan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a bit out of the way but very nicely situated next to the lake. Room was very clean and with a nice balcony and view.

8/10 Good

Jorge, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to eat !
Although not cheap the restaurant served the best filet steak I have ever tasted !

10/10 Excellent

shanu, Jodhpur, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel to stay in St Moritz
Hotel was perfect from the location, to the efficiency of the staff and the cleanliness and quality facilities in the room. If you book two or more nights up through August 2013 you will get a travel card for all local buses, mountain trains, cable cars in the area, its a good deal as these can run high otherwise.

8/10 Good

Hans & Marlene, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for sommer & winter holiday's
The hotel sonne is located on the other side of the town and lake. However a free bus when you arrive by train will bring you to the doorstep of the hotel. The rooms are adequate in size and clean, most with a balcony overlooking the fantastic vista of the surrounding mountains. The breakfast offers a wide choice of continental gourmet delights that will satisfy even the most discerning taste buds. Unfortunately due to the off season most of the town was closed and the buzz that you would expect from St Moritz was absent. The hotels own restaurant was also closed due to the same reason. The hotel did provide us with a list of restaurants that remained open so we did not go hungry. This is a good hotel for a pleasant stay in St Moritz. Thank you to all the staff for looking after us. Hans & Marlene

6/10 Okay

B Cheung

Disliked: Staff & service

10/10 Excellent

Bob, queens, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpine Pleasure
The breathtaking view of St Moritz from the Hotel is worth it alone. The Hotel is homey and comfortable and the service is outstanding.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRAVO FOR SONNE!
WHAT A DELIGHTFUL HOTEL. A WONDERFUL FIND AT A GREAT PRICE AND LOCATION!!!

8/10 Good

RRiddle, US - Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and Restaurant
Comfortable room with friendly staff and excellent restaurant. Hotel is easy to get to via bus from train station - a 4 minute ride. Well worth the cost.

6/10 Okay

Joyce

Liked: Staff & service

8/10 Good

Pat, Marblehead, Lakeside Marblehead, OH, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonne Hotel, St. Moritz
nothing dramatically wrong with the hotel; it was just quite a distance off the beaten path, and not close to the train station

6/10 Okay

KK, Adelaide SA 5000, Australia

Liked: Staff & service
Disliked: Room comfort
Did not feel comfortable
The hotel is not far from The railway station. It did not have a lift and I had to carry 2 heavy suitcases up the stairs. It did not have any internet or wifi during my stay and I was told that Internet was working only for the front desk which is meant only for the staff .

10/10 Excellent

Perry, Mars Hill, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay, not in heart of St. Moritz, but easy bus ride.
Stayed at the annex building for one night...nice, comfortable and quiet. Breakfast was good with a variety of breads, meats, fruits, cheeses, cereals, drinks. Conveniently located within walking distance of the lake, skating rink and running track.

8/10 Good

Toshio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in ST. Moritz because Hotel Zonne gave good quality service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marlise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Einzelzimmer
Super bequemes Bett, tolles Frühstück, sehr nettes Personal. Komme immer wieder gerne in die Sonne! Ebenfalls empfehlenswert ist das Essen im Restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

YOO

Stayed 1 night in May 2023

2/10 Terrible

Hansueli

Traveled with family
Disliked: Staff & service
Direkt bei der Ankunft wurde uns mitgeteilt dass wir Gäste zweiter Klasse sind. Weil wir über ebookers gebucht haben müssten wir den Parkplatz separat bezahlen. Dazu wurde heftig gejammert dass das Hotel bei der Buchungs-Plattform viel Gebühren bezahlen muss. Ausserdem mussten wir ein vierseitiges Formular mit allen möglichen Angaben ausfüllen und das nicht nur für den Hauptbuchenden sondern für alle drei Gäste. Das habe ich so noch nie erlebt. Im Zimmer wird man als erstes mit dem Busenkatalog konfrontiert indem alles mögliche steht was man nicht darf und wenn man es trotzdem tut, wieviel es kostet. Insgesamt fühlten wir uns nicht willkommen und nicht wirklich wie Gäste behandelt. Deshalb empfehlen wir dieses Hotel nicht weiter.
Stayed 1 night in May 2023

10/10 Excellent

Tobias

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viel Holz im Zimmer, gemütliche Veranda
Stayed 2 nights in Feb 2023

8/10 Good

Markus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022