Ratings based on 65 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from From Geneva

Very well situated

Posted Jul 25, 2016 on Ebookers
Pros: Breakfast and very well situated.
Cons: Provide a smoke detecter in each room. Make breakfast at 6:30 if not provide a coffee machine in each room.
Location: I loved the location especially if you want to stay up late, it is close to restaurants, coffee, train station, both lakes. I would an A++++
The hotel is very well situated, small and clean. It is close to the train station and where all activities start. However, I was given a room in front of the main road and it was very noisy at night. I could not sleep very well. Also the person above me smoked while it is prohibited to smoke in the room. I was smelling all the smoke and it bothered me. The bed is extremely small for a single person. It was OK for me for the half price I paid but I would not spend a week in that hotel. For one or two days, it is OK. Breakfast is one of the best. I loved it. It is too bad, it only opens at 7:30. In this case, a small coffee machine in the room should be provided to each room for early birds. The advantages you get: A free cable ride to visit the mountain, wifi and 10 percent off if you wish to have dinner in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel close to the ski lifts.

Posted Feb 20, 2016
Pros: Location and general comfort.
Cons: Service, e.g. the breakfast service was generally slow, and at busy times staff quickly got overwhelmed.
Location: Main thing to do nearby is skiing.
A very decent hotel in an excellent location (5 minutes' walking distance away from the ski lifts). The rooms are clean and comfortable and come with a locker for skiing equipment. We very much enjoyed our stay overall, but there was an occasion when we felt that the restaurant belonging to the hotel was deliberately ripping us off. We ordered a pasta dish from the children's menu for my 9-year old son (advertised for CHF 7). We asked for a bigger portion as my son was hungry and (being in Switzerland) fully expected a mark-up of up to 100% of the price. What we did not expect was a mark-up of 150%, resulting in a charge of CHF 17. Considering (a) the simplicity of the dish, (b) we were guests if the hotel, and (c) the portion was no more than twice the amount of a child's portion, we thought this was out of order.
3 out of 5
by Agi from Dubai

Nice hotel - perfect for ski access

Posted Jan 2, 2016 on Hotels
Nice hotel although room was very small with an awkward bathroom. Hotel staff lovely and helpful. Location couldn't be better. Sauna and steam room facilities a bonus. There was a strong strange smell wafting in the corridor.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in great location, close to ski lifts.

Posted Feb 25, 2015
Pros: Location, cleanliness, friendly staff.
Cons: The service in the restaurant belonging to the hotel was a bit slow (not a major point).
Location: Great location very close to the ski lifts.
We had a lovely stay in this hotel. Especially its location is a great advantage, as it is only 5 minutes' walking distance from the ski lifts, and so it is possible to come back for breaks, dry wet skiing clothes etc. The rooms were very clean. The bathroom was a bit small, but ok for a few days. Nice storage facilities for skis. Overall very good and happy to recommend to friends.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2013 on Hotels
5 out of 5
by Thea from Johannesburg

Really enjoyable stay

Posted Sep 2, 2013 on Hotels
I really enjoyed my three night stay. The hotel is very conveniently located, near the train station. My room was small but spotless. It overlooked the mountains whose outlines and names were sandblasted on the bottom of the window. Included in my stay were free trips with the cable car up to the Weishorn. Used that to go up to the top, and again to go halfway and hike down. I ate in the hotel restaurant. Excellent food and service. Breakfast was great! Freshly baked bread and a spread of local and other cheese; plus all the other breakfast usuals. I highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by DandJ from London, UK

Ideal Ski Base

Posted Feb 13, 2013
Pros: Friendly and professional staff, good breakfast in a room with fantastic mountain views.
Cons: Small lift.
Location: Super location close to station and ski lifts. Not too noisy either.
Great location with efficient and friendly staff. Good breakfast with great views. Trendy bar. Good value overall.
4 out of 5
by PABLO SKI

GOOD HOTEL

Posted Dec 15, 2012 on Hotels
NEAR FROM RAIL STATION, 3 MINUTES WALKING. GOOD ATENTION. REGULAR PRICE
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2012 on Hotels
5 out of 5
by A verified traveler from Zurich

Nice hotel near the the ski pistes

Posted Mar 1, 2012 on Hotels
The hotel is very well situated about 500 m from the Arosa chairlift. Breakfast was very nice. All in all great experience.