Posted Feb 14, 2016 on Hotels
very friendly and helpful staff, breakfast buffet was great, old style hotel with unhygienic carpet floors, spa section not on 5 star level, kids are allowed in spa section which makes it loud and unpeaceful, if you're looking for quiet, relaxing days this hotel is the wrong choice. The hotel should be modernized.
Comment from Hotel Management
May 7, 2016 by SebastianH, Hotel Management
Thank you very much for your recent stay with us at the Steigenberger Grandhotel Belvédère and for taking the time to rate us here on hotels.com.
I am delighted to learn, that you enjoyed our unparalled service and our sumptuous breakfast buffet.
As for the SPA, we are currently in the process of reviewing the wellness area in order to maximize the guest satisfaction for all of our customers. I apologize if you experienced such a negative surrounding.
In addition, indeed we are modernizing sections of our hotel step by step, initiated through a huge renovation in 2013.
We hope to greet you soon again so we can convince you from our ongoing improvement process.
Front Office Manager