Laugh at Someone else
Posted Aug 8, 2015 on Hotels
Real bad storms went through Mich. when we arrived and the power went out at the hotel and we were running on generators. This is fine, no one can control the weather. The next morning, the power came on. That evening our air conditioner was not working right and the TV, cable was not working. When I called about the air, the woman at the front desk said it was because we were running on half power. I knew we weren't but I let it go. It was cool and I opened the window. My daughter called about the TV and the same woman laughed at her and said if you have it, you have it, if you don't, you don't. Totally teed me off. Don't laugh at us and treat us like we're stupid. The next morning, I asked the guy at the front when the TV's were going to be working, he said they have been working. I told him what happened with the woman. He sent someone up to our room and had the TV going in two minutes. When Hotels.com notified the owner of the Days Inn on my behalf, they would not compensate me at all. Hotels.com was good enough to give me a little something for my trouble.