did not meet my expectations
Posted Jan 8, 2014
I was very unhappy with my experience at this motel. I had specifically requested a handicap-accessible room; which I did not get. To add insult to injury, I had to go up three outside steps to get to my room which I have never encountered in a motel before when staying on the ground floor. There was no handrail on these steps and they had ice and snow on them. The snow and ice removal at the motel in general was minimal. Haven`t these people ever heard of salt! As I have considerable difficulty with walking and use a cane, I could not go up or down the stairs without assistance. If nothing else, the lack of handrails is a lawsuit waiting to happen. Also, on the morning I left, there had been freezing rain during the night. At 10:30 in the morning, no salting had been done and even able-bodied guests were slipping and sliding on the steps and in the parking lot. Incidentally, I had also been told that my room had an outside entrance, which was one of the reasons I choose this motel. This was not true. As far as my room was concerned, the beds were comfortable, with adequate pillows and blankets. I will not stay at this motel again.