Indoor pool, open 7 AM to 11 PM, sun loungers

Reviews of Best Western Gaylord

2.5 out of 5
Best Western Gaylord
1201 W. Main St, Gaylord, MI

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a quick trip.
Stayed 1 night in Mar 2024

8/10 Good

George

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to downtown
Stayed 2 nights in Mar 2024

4/10 Poor

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was surprisingly nice given the price. The rooms were cozy and clean. My only issue was the noise from other guests, bit the hotel can't do anything about that.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice area with lots of restaurants. about 20min from boyne mountain. nice hotel with nice pool/hot tub
Stayed 2 nights in Feb 2024

6/10 Okay

Iza

the only thing that has gotten worse in this hotel is the breakfast. It used to be better, there was more to choose from, but now, unfortunately, it is not. I know people are starting to complain about this
Stayed 2 nights in Feb 2024

10/10 Excellent

vicky

Stayed 2 nights in Feb 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the property was well kept. The staff was friendly and helpful. There was plenty of parking for our pickup truck and trailer.
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in.Staff is very friendly and helpful. It was a great place for us and our grandchildren.
Stayed 1 night in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Feb 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was polite and kind. Our room was fine, hiwever, the fan did not work in the bathroom and it looked like there was a very thin wire, more like string coming out of the fan switch.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy parking, clean rooms. One thing we noticed was the back door exit stairs were in need of repair. We would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and easy to find . Included hot breakfast. Rooms were clean and large . Would recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Eliza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Besides the treadmill dying.

2/10 Terrible

Stacie

Stayed 2 nights in Jan 2024

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice pool and hot tub. Great staff with great attitudes. Outdated but clean hotel
Stayed 2 nights in Jan 2024

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Staff & service
I felt that for the price it was ok.
Stayed 1 night in Jan 2024

8/10 Good

Timothy William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 1 night in Jan 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

bryan t

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. We were able to check in early. Great value
Stayed 2 nights in Dec 2023

8/10 Good

Iza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok but the breakfast isn't to perfect. there isn't much choice. It seems to us that each time we go there is less and less choice
Stayed 2 nights in Dec 2023

10/10 Excellent

Louann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet Christmas night 😃
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
The manager, Sasha, is so friendly and kind. We had to abruptly leave our trip a day early and she gave us a refund for the night we didn’t stay, without us asking, even though we were at least 12 hrs past what would’ve been our checkout time. The double queen room was very spacious. The wet bar area, fridge and microwave were handy. Beds were soft and comfortable to me, but may not be to everyone (they are definitely on the softer side). Shower was clean and had good water pressure. The continental breakfast was what you’d expect, with the usual options like Golden Waffles, cereal, fruit, yogurt, eggs & sausage/bacon, toast, etc. This stay was a great value!
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service
Good room, beds comfortable, clean, good breakfast, easy access to city & expressway
Stayed 3 nights in Dec 2023

8/10 Good

RUTH

Stayed 1 night in Dec 2023

10/10 Excellent

Kitty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here several times before and have always found this property to be clean and comfortable and very friendly and helpful staff. I love the pool/hot tub area and hotel has a small fitness room that I have not used. Breakfast is good and continually attended to. Keep up the good work!!! Only thing I do not like about this property is that the price is usually more than doubles during June--Aug. Ouch!
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to and from the highway. Lots of shopping and dining options nearby.
Stayed 3 nights in Oct 2023

8/10 Good

Jason

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Lots of amenities surrounding the hotel. Things were clean, staff was nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Nannette

Traveled with family
Liked: Amenities, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Shirley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot, and the staff were friendly (especially the lady serving/hosting breakfast).
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

6/10 Okay

Janelle, Fort Wayne

Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel staff and the pool & hot tub was top notch
Stayed 2 nights in Oct 2023

8/10 Good

Marty De

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The door in the middle of the building was broke. You could exit the door but not enter it. The ice machine was broke also on the first floor. If you wanted ice you had to go up the stairs to the second floor to get ice
Stayed 2 nights in Oct 2023

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ross, Pickerington

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Sandeep, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Well organized and friendly staffs.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and our room was spacious. The staff is very friendly and helpful. The breakfast is a bit skempy, but the crew manning it more than make up for that.
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Carmen

Stayed 1 night in Oct 2023

10/10 Excellent

Jenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2023

10/10 Excellent

Rychelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
We were very happy with our stay. Check in was easy. Our room was nice. Beds comfy. Nice TV. Enjoyed the pool and hot tub. Breakfast room was AWESOME. The selection of foods were impressive. Honestly, we are used to pre-packaged muffins, cereal, maybe fruit. This hotel offered hot sausage patties, eggs, biscuits and sausage gravy, juice, and the usuals. The lady who took care of the breakfast room was VERY PLEASANT and stayed on top of everything. I also felt the housekeeper w/ the baseball cap was very polite.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot fault Best Western, but there was heavy construction going on next door for our entire stay. Started each morning before sun up right across the parking lot 😡
Stayed 3 nights in Oct 2023

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful!
Stayed 1 night in Oct 2023