Ratings based on 96 Verified Reviews

4.2 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice overall...

Posted Mar 6, 2016
My second stay at Hotel Gollner after 4 stays at another hotel... so my expectations were that it compared favourably. All was very nice, including a refurbished bathroom... but no bath and a very impersonal bedroom with no fridge and very small armchairs either side of a disproportionally big coffee table. Bottom line: doesn't compare favourably to my previous hotel through lack of what I would call personal touch/attention to detail. Breakfast is €15.50, which, for a light eater like me, is just not good value for money so I had breakfast out. Great staff and location though but, overall, for what I paid, it was fine rather than great.
Comment from Hotel Management
Mar 21, 2016 by Sals/Petra Puntigam, Hotel Management
Dear guest ! Thank you for taking the time to feedback .We have in our house and rooms with bath , refrigerator or Miniküche.Wir would be pleased to welcoming you soon again in our house
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location near the Opera

Posted Oct 15, 2015
Pros: Location
Cons: Gym or fitness facility
Great staff and location. Older hotel, but very nice and large rooms.
Comment from Hotel Management
Nov 4, 2015 by Petra Puntigam, Hotel Management
Thank you for your application. We are very pleased that in our house have felt very comfortable. This is motivation for us to continue to do everything to ensure that our guests feel comfortable. We look forward to your next visit! Sincerely, Hotel Gollner
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place tucked away close to everything !

Posted Aug 17, 2015
Super spacious and clean room for a family of four.
Comment from Hotel Management
Oct 14, 2015 by office@hotelgollner.at, Hotel Management
Thanks for the feedback. Your Hotel Gollner
4 out of 5
Recommended
for Everyone
by A verified traveler

4 stars Hotel, 5 stars Service

Posted Aug 4, 2015
Rooms are clean, staff are very helpfull. I hope they put a minibar in the future.
Comment from Hotel Management
Aug 17, 2015 by Hotel Gollner, Hotel Management
Thank you for taking the time to give us a short comment about your stay. We are very pleased that you felt comfortable in our Hotel Gollner and enjoyed your vacation in Graz. Minibars we have in all rooms except "Economy" category! Hope to see you again one day! Best regards from Graz!
4 out of 5
Recommended
for Everyone
by A verified traveler from Linz

Great hotel, great location, friendly staff.

Posted Aug 4, 2015
I was very pleased with this hotel. The hotel staff was very friendly and spoke English very well. No problem with late check ins, since the front desk also maintains a small hotel bar that's open very late. Minutes from major tram and u-bahn stops and the staff was very helpful giving me some great directions around town.
Comment from Hotel Management
Aug 17, 2015 by Hotel Gollner, Hotel Management
Thank you very much for your great review! We are happy that you enjoyed your stay in our hotel. This is motivation for us to continue to do everything to ensure that our guests feel comfortable. We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from South England

Posted Jun 23, 2015
Pros: Very good, friendly staff, location, relaxed ambience.
Cons: More modern IT conveniences.
Location: Well located, several good restaurants nearby (including the Brand Hof if you want authentic Austrian/Styrian food). Opera House also close.
Overall, a very good hotel with a relaxed atmosphere and very welcoming, efficient staff. Nothing was too much trouble for them. Location excellent, with a major tram junction only a few minutes' walk if needed. Did not have breakfast there, but had a good coffee and breakfast roll to go, on last morning. Room on second floor comfortable, lacking in some modern IT conveniences such as USB charging ports, but hotel has excellent, free WiFi. I would recommend this hotel to others.
Comment from Hotel Management
Aug 17, 2015 by Hotel Gollner, Hotel Management
Thank you very much for your great review! We are happy that you enjoyed your stay in our hotel. This is motivation for us to continue to do everything to ensure that our guests feel comfortable. We look forward to your next visit! All the best for you and kindest regards, Hotel Gollner
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Good location, Friendly stuff

Posted Apr 26, 2015
This was really a good hotel. I really love it. The hotel is located near a Tram station. The main street is located in a walking distance. Only the missing point is that there was no water boiler in the hotel room. The rest of the things were fantastic.
Comment from Hotel Management
Aug 19, 2015 by Petra Puntigam, Hotel Management
Thank you for the nice feed beck . A kettle , you can always have in the room. We look forward to your next visit
5 out of 5
Recommended
for Everyone
by A verified traveler from Torquay, Devon, UK

Beautiful building and location

Posted Feb 6, 2015
Pros: Location, staff, service, bathroom, cleanliness.
Cons: As mentioned above, a double quilt to go with the double bed. A breakfast option/price that will suit most people is is value for money.
Location: Close to Opera and city centre.
This was my first stay at Hotel Gollner after staying 6 times at the nearby Romantik Park Hotel. Although the room I was given was totally adequate for my needs and its bathroom was excellent, it is obvious that I was given one of their smaller, less grand rooms. It is fair enough since I had booked a single room with double bed. This is what I got although I was a little surprised that it came with a single quilt, which somehow defeated the object of having a double bed since the quilt was smaller than the bed itself. My other suggestion is regarding breakfast. There are only 2 choices: the full, eat as much as you like breakfast at €15 or the sandwich and hot drink to take away at €4.80. For people like me (and I guess I'm not unique!) something in between is the preferred choice. As a result, I opted for the many great places in Graz where you can have a great breakfast for €5 to €8. Overall, a very good hotel with outstanding staff where I intend to stay again when I'm in Graz again.
Comment from Hotel Management
Aug 19, 2015 by Petra Puntigam, Hotel Management
Thanks for the feedback , for breakfast, we will figure out something . Our team is looking forward to their next coming
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Tel Aviv

Posted Nov 16, 2014
The hotel have very good located, very good breakfast and a excellent staff .
Comment from Hotel Management
Aug 19, 2015 by Petra Puntigam, Hotel Management
Love you so much for the good feedback . We look forward to come back to her
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Pros: Everything
Cons: Directions to hotel.
This was one of the best hotels we ever stayed. Conveniently located in the hart of downtown Graz. Apartment that we stayed was spacious and spotlessly clean.