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Reviews of Grand Hôtel Wiesler Graz

4 out of 5
Grand Hôtel Wiesler Graz
Grieskai 4-8, Graz, Styria

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 586 reviews" "
Rating 8 - Good. 160 out of 586 reviews" "
Rating 6 - Okay. 50 out of 586 reviews" "
Rating 4 - Poor. 16 out of 586 reviews" "
Rating 2 - Terrible. 12 out of 586 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in walking distance to many museums, churches and other sites. It was quiet and quaint. The staff was helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel with fabulous staff and in a great location. Very central to the historic area and we walked to all the museums, galleries and to access the castle. Area has loads of restaurants. Very comfortable bed, lovely linens, spacious room. The only odd aspect is the washroom is divided into three areas. Not functional and very odd like each aspect was an afterthought. Room could have been way more efficient with better design. We asked for a kettle and cups and the were sent up immediately. Front desk checking was very welcoming.
Stayed 2 nights in Feb 2024

2/10 Terrible

Nicolas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and delicious breakfast
Stayed 1 night in Jan 2024

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kenta

Stayed 1 night in Jan 2024

8/10 Good

Christopher

Stayed 1 night in Dec 2023

8/10 Good

Peter

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Rok

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in central Graz
Nice stay in the centre. Some issues with issuing invoices resolved quickly by a nice receptionist lady. Good esp. if you do not travel by car.
Stayed 1 night in Dec 2023

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My "tiny independent" room (no 423) was very noisy due to a problem with the plumbing. It started around 7.30am (presumably when other guests began to shower) with loud banging of pipes and the water was running in my sink despite the fact that the taps were firmly closed. All of this was followed by a rather unpleasant smell which lingered all day (like a blocked drain). I could put up with this disturbance in a 1 star hotel but do not expect this in a room costing EURO 228 per night. Rather disappointing.
Stayed 2 nights in Dec 2023

6/10 Okay

Ricardo

Stayed 1 night in Dec 2023

10/10 Excellent

Grace, Bern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I more and more feel like home there. Very nice stuff and hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Wolfgang

Stayed 4 nights in Nov 2023

8/10 Good

Barbara

Stayed 1 night in Nov 2023

2/10 Terrible

Mette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 4 nights in Nov 2023

8/10 Good

Donald

Stayed 2 nights in Oct 2023

10/10 Excellent

Goran, BURLINGAME

Traveled with partner
Liked: Cleanliness, staff & service
Nice neighborhood and friendly staff. Hotel is average condition but the breakfast is wonderful. The best breakfast in very long time. We really enjoyed it. Hotel staff was extremely helpful. We will come again.
Stayed 1 night in Oct 2023

8/10 Good

Ralph

Stayed 2 nights in Sep 2023

10/10 Excellent

Jeremi

Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Stayed 4 nights in Sep 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fantastic. I told the girls at reception that next time I want a cooking lesson on their scrambled eggs. The best ever!
Stayed 3 nights in Sep 2023

10/10 Excellent

Adam

Stayed 1 night in Sep 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bara toppbetyg
En övernattning på ett mycket bra hotell. Det finns inget att klaga på för detta hotell. Allt från sovkomfort till frukost och lyhördhet får högsta betyg. Priset är relativt högt, men kostar det så smakar det.
Stayed 1 night in Sep 2023

10/10 Excellent

Günther

Stayed 1 night in Sep 2023

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this place enough. From check-in to check out, perfect. Attention to detail everywhere. Amazingly welcoming staff. Impecable amenities. This place is the pinnacle of what the hospitality industry should aspire to be.
Stayed 1 night in Sep 2023

6/10 Okay

Annie

Stayed 3 nights in Sep 2023
Response from Thomas Peichler - Duty Manager on Sep 13, 2023
Dear Annie,thank you for review.With best regards

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby and rooms are not quite as grand as one might expect for a Grand Hotel, although the Cafe restaurant is elegant. But the hotel is very functional and convenient for the old city.
Stayed 1 night in Sep 2023
Response from Thomas Peichler - Duty Manager on Sep 13, 2023
Dear Michael,Your feedback regarding your recent stay at our hotel is highly valuable to us. It's delightful to learn that you found our Café restaurant elegant and our location convenient for visiting the old city.As for the expectations you had for the grandeur of our hotel, we strive to balance the historic charm with modern functionality. While our lobby and rooms may not align with some traditional notions of 'grand', we believe our unique style offers a different, yet still luxurious, experience.Looking forward to welcoming you back soon.With best regards,

8/10 Good

Maria

Stayed 1 night in Sep 2023
Response from Thomas Peichler - Duty Manger on Sep 13, 2023
Dear Maria,thank you for the nice review.Stay grand!

10/10 Excellent

Rome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to old town. Friendly staff. Well maintained. Large room.
Stayed 1 night in Jul 2023
Response from Thomas Peichler - Duty Manager on Sep 13, 2023
Dear Rome,thank you for your postive review.With best regards

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near main square in Graz. Access to large number of dining options nearby but breakfast in this hotel is exceptional. Ben Fujimoto welcomed us and transported cases to our room without any hassle whilst we parked the car in the hotel garage. Really memorable city and this is a perfect place to enjoy it.
Stayed 1 night in Jul 2023
Response from Thomas Peichler - Duty Manger on Sep 13, 2023
Dear Paul, Your gracious comments about the Grand Hotel Wiesler are greatly appreciated. We are delighted that our prime location in Graz and the exceptional breakfast served at our hotel made your stay enjoyable. It's also heartening to hear that Ben Fujimoto was able to assist and ensure a smooth check-in for you. We believe in offering our guests a memorable experience, and your feedback confirms that we are on the right track. We hope that the charm of Graz and the comfort of our hotel will bring you back for another visit soon.With best regards,

10/10 Excellent

milka

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good service I will come back
Stayed 1 night in Jul 2023
Response from Thomas Peichler - Duty Manager on Sep 13, 2023
Dear Milka,thank you for your kind words and the nice review.We appreciate your time to rate us here.The whole Wiesler crew is looking forward to welcome you again soon.With best regards

10/10 Excellent

Joanna

Stayed 1 night in Jul 2023
Response from Thomas Peichler - Duty Manger on Jul 17, 2023
Sehr geehrte Joanna,herzlichen Dank für die tolle Bewertung.Mit besten Grüßen

10/10 Excellent

jae yeol

Stayed 1 night in Jul 2023
Response from Thomas Peichler - Duty Manger on Jul 17, 2023
Sehr geehrte jae yeol,herzlichen Dank für die tolle Bewertung.Mit besten Grüßen

10/10 Excellent

Linda

Stayed 3 nights in May 2023
Response from Thomas Peichler - Duty Manger on Jul 17, 2023
Sehr geehrte Linda,herzlichen Dank für Ihre wundervolle Bewertung.Mit besten Grüßen

10/10 Excellent

Bernadette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Charme, very nice Staff !
Fancy, extravagant and nice hotel (bit retro-style) clean and tidy rooms, good matraces , quiet location. Hughe breakfast, lot of different options, good food, in the morning and for dinner as well. The kitchen staff is doing a great job ! Bar members are friendly and polite, with good wine, gin, whiskey and cocktails. It is worth to stay there, very enjoyable!
Stayed 3 nights in May 2023

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 3 nights in May 2023

8/10 Good

Christiane

Stayed 1 night in May 2023

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Manuel

Stayed 1 night in May 2023

10/10 Excellent

Robert

Stayed 2 nights in Apr 2023

10/10 Excellent

carmen, Ann Arbor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing, the suite has so much character and is very unique. Staff is very friendly and very accommodating. We would absolutely come back❤️
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Apr 2023

10/10 Excellent

Grace, Bern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always great!
Stayed 2 nights in Apr 2023

6/10 Okay

Julien

Stayed 5 nights in Apr 2023

10/10 Excellent

maria teresa, Morris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the hotel last minute on Expedia app and it’s rating didn’t disappoint. The hotel was in a great location the staff was friendly and very helpful. The room I got had a great view of the city. Totally recommend this hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Sabine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful stay
Stayed 2 nights in Mar 2023

10/10 Excellent

Herbert

Stayed 1 night in Mar 2023

10/10 Excellent

Timo

Stayed 2 nights in Mar 2023