Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Posted Nov 1, 2016
Pros: We liked how quiet it was, the guest laundry room was clean and appliances worked well. The complimentary breakfast is great for being on the road.
Cons: I found the towels thin in comparison with other hotels with the same price and amenities.
Location: Dinner at The Well was relaxing and yummy.
2 out of 5
by A verified traveler from Boston

Overexpensive

Posted Oct 15, 2016
Dark and dusty room. Hardly anywhere to sit down except on the bed and one chair. Bad breakfast and narrow slot. Ample parking space. No good restaurants nearby.
5 out of 5
by A verified traveler from New York

Posted Oct 11, 2016
Great location, lovely rooms, pool and hot tub are a nice plus after being in the outdoors all day, excellent free breakfast
Comment from Hotel Management
Oct 15, 2016 by The Berkshire Fairfield Inn & Suites Team, Hotel Management
Dear TLC, Thank you for the wonderful review. We enjoyed having you stay with us. We are so glad you had a wonderful visit to the beautiful Berkshires. Many thanks, The Berkshire Fairfield Inn & Suites Team
2 out of 5
by A verified traveler from Boston

Much too expensive for what you get.

Posted Oct 11, 2016
Location: See above for food. The hotel is well located for getting to the attractions of the southern Berkshires.
Much too expensive. Located in an area where you can only eat out if you like tasteless food. Complimentary breakfast offers equally tasteless items and very little choice. Comfort and design of room was an incentive to be there as little as possible. Room was dusty and carpet had many stains. Not a place to walk bare foot.
Comment from Hotel Management
Oct 15, 2016 by The Berkshire Fairfield Inn & Suites Team, Hotel Management
Dear Robert, Thank you for providing feedback from your recent stay. We were surprised and disappointed to see that we did not exceed your expectation. We are always striving to improve and appreciate your feedback. Regards
5 out of 5
by A verified traveler

Vacationing in Massachusetts

Posted Sep 20, 2016
The front desk staff were always very helpful supplying lists of restaurants. Take out menus. We arrived early and were allowed to check in since the room was ready. Just a nice experience!
Comment from Hotel Management
Oct 15, 2016 by The Berkshire Fairfield Inn & Suites Team, Hotel Management
Dear Janet, We are all so glad you had a wonderful experience while staying with us. It was so nice having you here. Many thanks
5 out of 5
by A verified traveler from NYC

Posted Sep 3, 2016 on Hotels
Great hotel in great location; was unable to regulate the air conditioner.
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are glad to see that overall you enjoyed your visit. We look forward to welcoming you back again soon. Many thanks The Berkshire Fairfield Inn & Suites Team
3 out of 5
by A verified traveler

Posted Sep 1, 2016 on Hotels
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us.
5 out of 5
by A verified traveler

Posted Aug 31, 2016 on Hotels
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Thank you for your kind review
5 out of 5
by A verified traveler

A Family Hotel

Posted Aug 6, 2016 on Hotels
Very clean. Very pleasant staff. Nice indoor pool with towels available
Comment from Hotel Management
Oct 15, 2016 by General Manager, Hotel Management
Thank you so much for your wonderful review. We are all so glad you had a lovely stay with us. Many thanks The Berkshire Fairfield Inn & Suites Team
4 out of 5
by A verified traveler

New and fresh hotel with comfort you'd expect

Posted Jul 30, 2016
Nice location if you want to be near but not in the city of Stockbridge. New hotel that's fresh and clean. Nice breakfast selection as well