Ratings based on 166 Verified Reviews

3.8 out of 5
75% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 18, 2018
Comment from Hotel Management
Jun 19, 2018 by Larry G. Gen Mgr. , Hotel Management
Thank you for your stay and review of the Fairfield Inn in Great Falls. I was happy that we rated 5-5 in your eyes and that we met or exceeded your expectations. Thank you and we hope to see you again.
2 out of 5
by A verified traveler

Posted Jun 11, 2018
The Bed was very uncomfortable and the sheets did not fit it. during the night the fitted sheet pulled off on both sides.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Good location

Posted Apr 30, 2018
Better than other hotels around. Hotel staff was friendly helpful. Will stay again.
Comment from Hotel Management
Apr 30, 2018 by Larry G. Gen Mgr., Hotel Management
Thank you for the kind words on your most recent stay with us. I am glad we were able to meet all your needs for a clean and comfortable stay. Also glad that our service was spot on in your eye. We look forward to your next stay with us.
2 out of 5
by A verified traveler

Fix up your hotel - way overpriced

Posted Mar 11, 2018
The hotel really needs a facelift! Also, the poor staff was way undermanned and had to run their butts off. I felt bad for them, but they were doing the best they could. Needs a major cleaning job, updates, better overall appearance. Definitely was not worth the price I had to pay to stay! I am not happy at all!
Comment from Hotel Management
Mar 13, 2018 by Larry Gen Manager, Hotel Management
Thank you for your stay and feedback. I am sorry the you felt the Décor was not what you had expected for the price. Our that our staff could keep up with the teams that came to breakfast all at the same time. We will not be having them back in the future.
4 out of 5
by A verified traveler

Expensive Stay!

Posted Mar 8, 2018 on Hotels
Comfy bed but a little expensive.
Comment from Hotel Management
Mar 13, 2018 by Larry Gen Maanger, Hotel Management
Thank you for your most recent stay with us. I am sorry that the rates appear to be high at the time of your stay. As the town get full with different events, our rates do as well. I am sorry this was the case during your stay.
4 out of 5
by A verified traveler

Posted Mar 3, 2018 on Hotels
Comment from Hotel Management
Mar 13, 2018 by Larry Gen Manager, Hotel Management
Thank you for staying with us. Hope we can see you again in the future.
5 out of 5
by A verified traveler

Posted Jan 29, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by Larry General Manager, Hotel Management
Thank you for your review of the Great Falls Fairfield Inn. I am glad you found us to be the right match in all areas of your stay and hope we can again provide the same in the future.
4 out of 5
by A verified traveler

Posted Jan 11, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by Larry General Manager, Hotel Management
Thank you for your stay with us at the Fairfield Inn here in Great Falls. I am sorry for the delay in my response but just gained access to do so. I was happy to read that we were able to meet your needs for a clean and and comfortable stay. We hope that we can do so in the future.
4 out of 5
by David

Good stay, hefty deposit

Posted Dec 24, 2017 on Hotels
It was good, the hotel was a cross from a mall and as a Canadian they had lots of stores. The down side was the damage deposit was 3 times the room rate! And as we are traveling it’s day 4 and the money isn’t re-funded... a bit of a disappointment as the next hotel in our travel charged $25
Comment from Hotel Management
Feb 5, 2018 by Larry General Maanger, Hotel Management
Thank you for your stay with us at the Fairfield Inn here in Great Falls. I am sorry for the delay in my response but just gained access to do so. I was happy to read that we were able to meet your needs for a clean and and comfortable stay. Sorry that the deposit seemed high for the stay.
4 out of 5
by A verified traveler from greatfalls

Posted Dec 9, 2017
Bed uncomfortable, hotel room needs upgrading.... Wifi did not connect right away, I had to call their tech line! Dirty rugs.