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Reviews of Hampton Inn Great Falls

2.5 out of 5
Hampton Inn Great Falls
2301 14th St Sw, Great Falls, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 839 reviews" "
Rating 8 - Good. 261 out of 839 reviews" "
Rating 6 - Okay. 84 out of 839 reviews" "
Rating 4 - Poor. 39 out of 839 reviews" "
Rating 2 - Terrible. 18 out of 839 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joe

Stayed 1 night in Apr 2024

10/10 Excellent

Merle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was there!
Stayed 4 nights in Apr 2024

10/10 Excellent

Abigail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean. I didn't have to worry about going across town to eat and the staff were friendly.
Stayed 1 night in Mar 2024

6/10 Okay

Shawna

Traveled with family
A little disappointing- our room had visible hairs in the bathroom and the sheets looked like they had little blood stains at the top.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Stayed 2 nights in Feb 2024

10/10 Excellent

Donald

Stayed 3 nights in Sep 2023

10/10 Excellent

Roxanne

Stayed 2 nights in Sep 2023

10/10 Excellent

DAVID

Stayed 1 night in Sep 2023

10/10 Excellent

JACK

Stayed 1 night in Sep 2023

10/10 Excellent

johan

Stayed 1 night in Sep 2023

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like: no shuttle service to airport at 3:30 am
Stayed 1 night in Aug 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Elaine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great property we arrived early and were able to check into our room which was awesome as my husband had a business appointment and the rest of our family was able to swim during his appointment. Dining close by which is always a plus. Very friendly staff. We would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hampton Inn was fine except noisy. I retired early since I had to be up early and all I heard was slamming doors and the person above me walking around. Breakfast was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Maryann, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Jul 2023

4/10 Poor

Paul

Traveled with family
Disliked: Property conditions & facilities
I stayed at this Hampton Inn twice - once upon arriving to Great Falls and again before departing from Great Falls. I don't stay at Hampton Inn as much as I used to as I have found the price has increased while the quality has decreased. I only stayed here because other family members had booked rooms at this location. On my first stay, the room I was given had a bad musty odor. I requested to change rooms and they gave me another room. On my second stay, the AC didn't work. Even the fan didn't work. The hotel was completely booked (according to the evening manager) so I was stuck in a warm, stifling room. The management was mildly apologetic, but I wasn't given any compensation for having spent over $200 for a room without AC. The breakfast is also below average. I'm used to eggs tasting fake at hotels, but this was the first time I've had bacon that tasted fake.

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is a little run down, but overall a great hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with an excellent breakfast in the morning with a very friendly staff. Would for sure stay next time through Great Falls
Stayed 1 night in Jun 2023

10/10 Excellent

Cynthia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showet
Our only negative comment was the shower. We were given a handicapped room and whenever we showered the bathroom flooded all the way to the carpet
Stayed 3 nights in Jun 2023

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, helpful and pleasant to deal with. Good breakfast options as well.
Stayed 2 nights in May 2023

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

carolyn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poor customer service
Front desk would not print receipt for room. Customer service is lacking
Stayed 1 night in May 2023

8/10 Good

Mike, Innisfail

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning was not working properly, so we did not have a good a sleep as we normally would have. We like to have a cool room and the first night we could only get the temp down to 72 and the second night was a little better, we were able to get the temp down to 69. For our sleeping habits, this was still not cool enough. But overall, the property was ok.
Stayed 2 nights in Apr 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was decent and the lady running the breakfast should get a raise. She was awsome.
Stayed 1 night in Apr 2023

8/10 Good

Laird

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2023

8/10 Good

Ashley

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our shower has a couple hairs in it but otherwise room was very clean and no complaints. Upon entering, the room was very cold and took a while to heat up. Heater was very loud and a consistent tapping sounds from within the walls of room 108, we had to change rooms at 3am due to lack of sleep from this sound. Staff quickly gave us a new room but nothing above and beyond for the inconvenience. Great breakfast included with stay.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Lelah, HAVRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access, friendly, clean, and access to restaurants. Front desk was pleasant. We enjoyed the stay and will come back soon.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

Larry

Traveled with family
Liked: Staff & service
First room had just had carpets cleaned. Still wet. Moved us to second room. Toilet was malfunctioning did not allow good sleep. Manager not available to speak to.
Stayed 1 night in Nov 2022

8/10 Good

William, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and convenient to I-15. Lots of parking for larger vehicles.
Stayed 1 night in Nov 2022

10/10 Excellent

Shaunicy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Bradley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Oct 2022

8/10 Good

Shoba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Nearby restaurants. Clean. Air conditioner did not work. No recycling facilities.
Stayed 1 night in Oct 2022

6/10 Okay

Kenneth, Havre

Stayed 1 night in Oct 2022

10/10 Excellent

Teresa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property we stayed in the past week!
Stayed 1 night in Sep 2022

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Barton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was on 3 week road trip. This was probably the nicest property we stayed in. Thank you for everything.
Stayed 3 nights in Sep 2022

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Scott

Stayed 4 nights in Jul 2022

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff..
Stayed 1 night in Jul 2022

8/10 Good

Dale Duane

Stayed 2 nights in Jul 2022

8/10 Good

Gurdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Nannette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
One bar of soap for $240/room was disappointing, and the usb plug-ins beside the bed were both broke
Stayed 1 night in Jun 2022

8/10 Good

John R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Jun 2022

10/10 Excellent

Roxanne

Stayed 2 nights in Jun 2022