Ratings based on 274 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from md
Posted Oct 28, 2015
The Rooms are clean,walking distance to restaurants and Train station. Staff are friendly.i will pick this hotel next time again.
for Everyoneby A verified traveler from Southern California
Very nice hotel close to LI railroadPosted Oct 23, 2015
Pros: Close to my relatives I was visiting
Location: LI railroad is right across the street so you can get on and hit NYC really easily.
Only thing I can say I didn't like was the Andrew should have some access to drinking water. I understand NY has the best water, but some people still like bottled water---even if it is for sale.
by A verified traveler
Awful Hotel. Will never stay here again.Posted Oct 9, 2015
Location: terrible location because there is no where to park. you are forced to use their valet and pay nightly for your car.
Lets start with Monday thru Wednesday, there was zero hot water. So not only could I not take a shower, I could not bath my baby who was with me. Then lets go to Wednesday morning when my daughter was brushing her teeth in the bathroom with me and opens the cabinet door under the bathroom sink and inside that cabinet were hyperdermic needles. I tell the manager immediately and I only get one free night instead of the entire stay as I had no hot water and now this. Dirty gross hotel and will never stay there again.
for Everyoneby A verified traveler
excellent locationPosted Sep 22, 2015
Pros: Location ad staff
Cons: Charging an extra $75.00 for Saturday night because it is full, not my problem after I get a special rate.
Everything was wonderful. Frank was exceptional, you are lucky to have him. Valet man there 15 years also excellent. Overall everyone was welcoming and helpful Only complaint, I don't think charging on Saturday night an extra $75.00 is right, when I got a rate from expedia for $154 a night.
for Everyoneby A verified traveler from overseas
Very pleasant staff. Clean room and great locationPosted Sep 4, 2015
We enjoyed our stay at the Andrew. Valet parking was very convenient and they brought the car around immediately when we called the front desk. Our only disappointment was the air quality of our room...don't know if it's the old air conditioner but we kept the window open all the time. The shower faucet wasn't user-friendly but we finally figured out how to work it. In all, we were very pleased with our stay and would stay there again if we have to be in Great Neck.
for Business Travelersby Joyce from Sacramento
Will definitely recommendPosted Aug 24, 2015 on Hotels
And stay again if I'm visiting my home office. Room was spacious clean and comfortable. Almost directly across the street from the LIRR Great NecK Station so very convenient as well.
for Everyoneby A verified traveler
Posted Aug 22, 2015
Nice, comfortable hotel. Very clean with an excellent staff.
for Business Travelersby A verified traveler
Not very cleanPosted Aug 22, 2015 on Hotels
The staff was very kind. The hotel allows dogs, so our room smelled like dog. The bathroom wasn't the cleanest either. I had a double room and there were stains on the sheets of one of the beds. The area the hotel was located in was easy to get around without a car. I probably won't stay here again.
for Couplesby A verified traveler
Fine.Posted Aug 19, 2015 on Hotels
It was fine for one night. Clean. Just a bit outdated. The ac in our room was a very loud. Great neighborhood.
for Getaway With Friendsby A verified traveler
Nice boutique hotel!Posted Aug 18, 2015 on Hotels
Staff very accomodating, especially Frank.