Ratings based on 442 Verified Reviews

3.9 out of 5
76% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

dust in the room

Posted May 22, 2018
Pros: location
Cons: Cleaning
the place was not clean very dusty. front staff where almost rude. over all not a good experience.
4 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 16, 2018 by Raj Kapadia, Hotel Management
Hello and thank you for your feedback. We hope you enjoyed your stay with us at The Andre hotel. Please let us know if we could be of assistance in future. Have a safe trip home. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

The best deal in NYC

Posted May 5, 2018
Searched high and low for something resembling an affordable rate in NYC. Located in a quaint LI neighbor hood across from the rail station you are in Pen Station in half an hour for 8$. Rooms are very clean, very comfortable bed, staff are exceptional plus a free continental breakfast. Home run. Exceptional value.
Comment from Hotel Management
May 8, 2018 by Raj Kapadia, Hotel Management
Hello Craig, Thank you for giving us a favorable and a detailed response on your recent stay with us. I am glad to hear that your stay with us brought the "Home away from home" aspect in reality. You are absolutely correct. Our hotel is very central to all the main attractions in Great neck as well as minutes away from train station that brings you into NewYork city within 20 minutes time frame. My housekeeping team will be thrilled to hear your comments and I will be sure to share your feedback with them. We look forward to welcoming you back very soon. Thank you again. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Great Hotel Close to Cafes and Shoppes

Posted May 2, 2018
Wonderful boutique hotel with a great restaurant. Directly across the street from a Long Island Railroad station and within walking distance of cafes and shoppes.
Comment from Hotel Management
May 4, 2018 by Raj Kapadia, Hotel Management
Hello Joe, We appreciate the positive feedback and am glad to hear you enjoyed your stay with us. Please give us a call when your travels bring you back, so we could personalize your stay with us. Thank you again and have a wonderful day. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, comfortable hotel

Posted Apr 29, 2018
Stayed for 1 night. Room was very clean and staff was very nice and accommodating.
Comment from Hotel Management
May 8, 2018 by Raj Kapadia, Hotel Management
Thank you for giving us a favorable response on your recent stay with us. We look forward to welcoming you back very soon. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Solid Hotel

Posted Apr 8, 2018
Comfortable and clean, with friendly, professional service, the Andrew is a pleasant stay. Only issues were someone playing music in the apartments next door until 1:30am our first night (but happened only once) and that the free breakfast ends at 9:00. Being on West Coast time, we never even saw it. 9:30 or 10:00 would be nice. Or, at least they could leave out coffee/tea.
Comment from Hotel Management
Apr 18, 2018 by Nikki Henry - General Manager, Hotel Management
Hello Paul, Thank you for sharing feedback about your stay with us. We apologize for the loud music you experienced from the neighboring building your first and pleased to hear there was no issue for the remainder of your stay. Our breakfast hours are 6:30a-9:30a (Monday-Friday) and 7:00a-10:00a (Saturday & Sunday). Our breakfast room is usually secured after breakfast hours and always unlocked upon guest request any time after. Thank you staying with us and we hope to see you again for future stays.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2018
My family has stayed there for several short visits and have always been happy. During one of our stays, the air conditioning was slightly noisy, but otherwise we have never had any problem. The beds are super-comfortable, the internet is fast, and the rooms are very nicely set up. The continental breakfast is always very good. The location can't be beat - right next to the train station and downtown area.
4 out of 5
by A verified traveler

Good

Posted Feb 2, 2018 on Hotels
Good
Comment from Hotel Management
Mar 19, 2018 by Nikki Henry - General Manager, Hotel Management
Hello Nidhi, Thank you for your feedback and thank you for staying with us. We hope to see again soon.
5 out of 5
by A verified traveler

Nice place to stay for business or get away

Posted Jan 31, 2018 on Hotels
Small, but lacking nothing. A hotel that cares about you. Good service, fresh complimentary breakfast, clean, updated, and complimentary fast internet, I will return there if business brings me back to that area.
Comment from Hotel Management
Mar 19, 2018 by Nikki Henry - General Manager, Hotel Management
Hello Valerie, Thank you for your feedback and we greatly appreciate your business. It was a pleasure to have you with us and we look forward to your stay in the future. Have a wonderful day.
5 out of 5
by A verified traveler

Nice Hotel

Posted Jan 21, 2018 on Hotels
Frank is a very nice manager. He gave us lots of help while we stayed in the hotel.
Comment from Hotel Management
Jan 22, 2018 by CathyDelucia- General Manager, Hotel Management
Thank you for the FIVE STAR Rating! We are delighted to read how helpful Frank was, We hope to see you again soon. Sincerely, Cathy De Lucia General Manager