Ratings based on 400 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Athens, GA
Nice hotel. We stay here every year at least oncePosted Oct 22, 2015
We love this hotel. Have been staying here for several years when my mom & I go to the mountains for her birthday.
for Everyoneby A verified traveler from charlotte, NC
Close to Casino... Nice surprise... Really nice!Posted Sep 11, 2015
Clean, quiet, close to Casino.... great free breakfast. What more can you expect for $81. We were happy.
for Familiesby Marek from Rocky Hill, CT
Nice place to stayPosted Aug 12, 2015 on Hotels
I stayed in this hotel for 3 days with my family. Quiet, clean - nothing else I would need to get good rest.
for Familiesby Latisha from Raleigh, NC
Posted Aug 11, 2015 on Hotels
Location is boring. Not much to do. Next time I'll be staying in Gatlinburg
for Familiesby Nancy from TN
Great time in Cherokee!!Posted Aug 11, 2015 on Hotels
Check in was very easy. Front desk was extremely helpful with information and even printed directions for us to go to another town to find camera parts. Very nice breakfast area. We had left the "Do Not Disturb" card in our door when we left to go shopping and when we returned found the card in the middle of the floor with a hand written note on dresser reminding us it was no smoking in the room. This upset me because we had seen a cigarette butt on the outside of our balcony the day we checked in. Yes I smoke but I went to my car to smoke. Took the note to the front desk and they took care of it. We were trying to relax in the spa after a long day of walking and people were letting their children use it as a swimming pool splashing water in our face. Not the hotel's fault this was the parents lack of respect to other guest.
for Couplesby Sheila from Cocoa, FL
Posted Aug 8, 2015 on Hotels
Enjoyed the hotel. It was clean and well kept up.
for Everyoneby A verified traveler from Aiken, SC
Great place to stayPosted Aug 1, 2015
Pros: Friendly staff. Well kept pool area.
Cons: Better pillows. The ones we had were VERY soft. Used to a more firm pillow personally.
Location: Plenty of restaurants and shops nearby.
Great location. Close to restaurants and shops. Traveling with two teenage girls. They loved the pool and hot tub. Hotel was clean and staff was friendly and helpful. We would definitely stay here again. Breakfast was typical - eggs, sausage, cereal, juice, pastries. Coffee is available in the lobby outside of breakfast hours (+). Pleasant stay overall.
for Familiesby A verified traveler
Ok for an overnight stopPosted Jul 31, 2015 on Hotels
An acceptable but aging hotel. Cigarets in hole in the wall and other negligent cleaning around the hotel. Rooms were in decent shape.
for Everyoneby A verified traveler from Fl
Nice hotelPosted Jul 31, 2015
Nice hotel, close to shops and the entrance to the Smoky Mountains entrance
for Couplesby A verified traveler
Posted Jul 18, 2015 on Hotels