Accommodation is definitely adequate for the price
Posted Nov 14, 2016
The room facilities were basic motel standard but the room itself was very clean and the standard of general upkeep in the rooms and around the carparks (and gardens) is very high. Overall, the motel is very well presented, especially when one considers that the pricing of the rooms is at the "budget" end of the scale..
All of the staff we dealt with were fantastic, they were happy, helpful and efficient. Reception staff were welcoming and very easy to deal with and made us feel at home straight away. The cleaners seemed to be always smiling and nothing seemed to be a problem for any of them. The restaurant staff were very good too. Young waiters and waitresses were very attentive and pleasant in their manner. This motel should be highly commended for it's staff as well as it's presentation.
On the downside however, the wi fi internet connection was non existent for us in either our room or in the bar and foyer areas of the hotel. In truth, everybody we spoke to in Albany complained that internet in that part of the world is atrocious but the motel does advertise that wi fi is available in all rooms. The receptionist did very kindly allow us to check our emails on a hotel computer on one occasion and this was much appreciated. If you have your own Telstra (or whoever) portable wi fi dongle though, I would recommend taking that with you to see if that gave you any internet access or connection.
In all, well done Ace Motor Inn