room had unpleasant smelling kitchen attached
Posted Oct 9, 2016 on Hotels
I booked a room at the Ambassador Hotel to accommodate a German professor who was coming to Glasgow to give a talk. I specifically asked for a room that was on an upper floor and quiet. In fact, the room that she was allocated was on the ground floor, contained a kitchen which smelt of cooking, and was not at all pleasant. I had booked the hotel, and I should have paid for it, but the manager of the hotel insisted that she had to pay - this now means that I am no longer able to reimburse a visitor. Also, the next morning, when she needed to do some work in the lobby, I understand that the front desk staff were not friendly. This is all a shame - as I was hoping to have found a nice local hotel for visiting scholars. This was not what happened at all.