Ratings based on 645 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Gladgow
Easy reach to city centre!Posted Jul 25, 2017
Pros: Friendly staff, where situated.
Cons: Free car parking!! £6 pound for overnighter.
Location: SEC next door, river walks.
Clean and fresh room. Great view of river! Good breakfast, friendly check on and out staff. Great place to stay.
for Everyoneby A verified traveler from s
Great location near the airportPosted Jul 9, 2017
Overall not bad....the buffet was great butbthe a la carte menu was a bit dull......the beds weren't comfortable at all.....very hard mattresses.....the cleaning crew didn't clean well....on one occasion the bins weren't emptied and on another day the table wasn't cleaned also complementary water wasn't replaced
for Everyoneby A verified traveler
Lovely hotel on the riverPosted Jul 9, 2017
Lovely hotel easy to find sits beside the river! Beautiful view for breakfast which was delicious. As the hotel is beside the Secc it's away from the main road so very peaceful.
for Everyoneby A verified traveler
Quick stayPosted Jul 9, 2017
Very good, chose crown plaza because stayed before and its close to city but quiet enough too
for Everyoneby A verified traveler from S.Wales
Easy.Pleasure.Posted Jul 8, 2017
Nothing much as it was straight forward no hassle.
by A verified traveler from London
Faulty towersPosted Jun 11, 2017
Pros: The Fitness suite with pool made up for the weather. Complementary tea service in room. Good chef.
Cons: A lot see my experience. Lack of information when asked of local markets or places / events outside the city. No knowledge of transport services.
Location: Great location but we want to know the places the locals would recommend to eat at or go to like local weekday markets not just normal tourist places.
TV broke 3 times and room door 5 days No local knowledge beyond Google. Breakfast 3 times more dear than nearby cafes. Nice swimming pool and gym but only one hard working staff doing everything. Some staff very helpful others dismissive. Check in flight board not working with no notice informing guest. Restaurant good food but limited in what allowed to do. Room cleaning staff cleaned to high standard but tea service and toiletries left to run out instead of being topped up. Disappointing experience
for Everyoneby A verified traveler from D
Not enough bar staff!Posted May 30, 2017
It was a bank holiday Sunday. Sun shining but there was only one guy behind the bar. Two waitresses wandering about aimlessly with sandwich orders. When we did get served the same round of drinks cost us more than £3 difference both times we ordered. Could it be that there was a wedding on??? Regardless of a function in the building there were other paying guests. The bar was littered with used crockery and glassware no one directing the staff. Check-in staff were slick and efficient .........shame they don't run the bar.
for Everyoneby A verified traveler from Edinburgh
Perfect for a visit to SECC/HydroPosted May 22, 2017
Good stay including reasonably priced upgrade to Exec floor for some extra facilities in room and access to the (small but perfectly fine) Exec Lounge. Only criticism is the staff - majority appear totally disinterested. Not rude, just "absent". In particular at the bar for lunch where it was a real effort to get an order taken, and at breakfast where it was similar. Communication was bare minimum and sometimes helpful info missed out. Would stay again because of sheer convenience.
for Everyoneby A verified traveler from fife
So handy for Hydro etc.,Posted May 14, 2017
Busy hotel but perfect overnight stay to see a show. Large clean bedroom with comfy bed, buffet breakfast was delicious. Definitely stay again.
for Everyoneby A verified traveler from stirling
Nice lovely hotelPosted May 13, 2017
Pros: Staff are very friendly.
Location: City centre,SECC,
Very friendly staff, good location,great foods,nice room!