Ratings based on 186 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Realistic Sleeping Machine

Posted Jan 11, 2017
Pros: see above
Cons: see above
Location: no opinion
Pretty standard experience for the category of establishment. Everything was there, everything worked, everything was impersonal - but how could it really be different? Less good news was the quality of the dinner time food. The menu is better than the products it supports.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Pros: everything, staff, cleanliness, comfort and location
Cons: nothing
very comfortable, staff were great and very helpful
3 out of 5
by A verified traveler

only if you must

Posted Oct 30, 2016 on Hotels
worst food ever eat out if you can including breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels
3 out of 5
by A verified traveler

Business stay

Posted Oct 3, 2016 on Hotels
Hotel needs updating rooms are dated cracked sinks it's all just a bit shabby. Stayed here for 2 nights on business won't be rushing back breakfast selection is rubbish. On the plus side the staff were pleasant and helpful
4 out of 5
by A verified traveler

Good choice!

Posted Oct 2, 2016 on Hotels
We liked the location, it was easy to find when we came into town. The complimentary breakfast was good with plenty of choices. We enjoyed being able to walk to a nearby restaurant that had great food. The wifi was fast and consistent. The staff was polite and professional. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2016
Great staff. Shower fab but flooded floor. Food good but you don't promote it well! Will book again.
4 out of 5
by A verified traveler from Orkney

Very comfortable

Posted Sep 3, 2016 on Hotels
Ideal for business trip. You know what to expect with HIE - clean and comfortable
5 out of 5
by Gerald from linslade

excellent accommodation, great staff

Posted Aug 20, 2016 on Hotels
The staff were very welcoming and helpful. We hope to stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2016 on Hotels