Ratings based on 555 Verified Reviews

3.6 out of 5
72% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Posted Apr 14, 2017
Excellent position for city centre. Room quite small but adequate as didn't spend much time there. Staff very helpful.
4 out of 5
for Couples
by A verified traveler from Ayrshire

Central hotel

Posted Apr 10, 2017
Pros: It's location
Cons: Little bit of a trek from car park to reception but overall worth it
Location: Right in merchant city buzzing with restaurants clubs pubs etc but nice and quiet
Excellent location ,ideal parking city centre close to everything we needed will book again
3 out of 5
by Joshua

Posted Mar 16, 2017 on Hotels
Room very Inclosed. Hard to move around the room as he Table had only a few inches worth of space between it and the bed. No access to a temperature adjuster as the room was very warm and as the windows aren't able to open this made it hard to sleep.
4 out of 5
for Everyone
by A verified traveler from lakedistrict

Close to the city centre

Posted Mar 11, 2017
Pros: Quiet room , very comfortable bed.
Cons: Nil
Location: Shops ,galleries.
Very good hotel ecellant. Cafes very resonable prices. Lots of free things to visit.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 10, 2017 on Hotels
4 out of 5
by Samantha

Convenient but small

Posted Mar 6, 2017 on Hotels
It was an okay room for somewhere just to rest your head for 2 nights as the beds were very comfy. However, the room was ridiculously small for a twin.. it should of been a comfortable double but not a twin. There was very little room to unpack clothes and belongings. It was a bit run down and parts dirty. Wifi had a poor connection and wouldn't work at times. Tv didn't have all the normal channels. Room very dark even during the day.
5 out of 5
by Robert

This traveler left a rating score only Posted Feb 20, 2017 on Hotels
3 out of 5
by Anne

Posted Feb 19, 2017 on Hotels
Double room booked on information that a wheel out bed could be added but the room was not big enough to accommodate one.and we were told hotel was full.
5 out of 5
by william

Perfect for my needs

Posted Feb 14, 2017 on Hotels
A very nice hotel in a good location that suited my needs perfectly. Room and hotel was clean, tidy, friendly and very knowledgeable about the local area.
3 out of 5
for Everyone
by A verified traveler from Uk

Central location is good

Posted Feb 14, 2017
Cons: The Senior management of Mercure need to consider is charging £12 for a large glass of basic red wine justifiable .
Staff were very helpful and polite . Rooms need re-furb .