Bar (on property)

Reviews of Radisson Blu Hotel, Glasgow

4 out of 5
Radisson Blu Hotel, Glasgow
301 Argyle Street, Glasgow, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with group, Traveled with partner
Convenient to most of the area we went to. Excellent breakfast buffet. Spacious room and bath. Meets all American standards of a 4 star hotel. Pretty good for a chain hotel.
Stayed 1 night in Apr 2024
Response from Warmest Regards, Radisson Blu Glasgow on Apr 15, 2024
Dear Madam,Thank you for taking the time to review your stay with us.It's wonderful to hear that our central location greatly contributed to the convenience of your visit. We're also thrilled that you enjoyed the extensive variety of options at our breakfast buffet.Your appreciation for the spaciousness of both the room and bath, as well as your recognition of our adherence to American 4-star standards, are truly gratifying for us. It's pleasing to know that we could provide you with a comfortable and satisfying stay.Whilst we are part of a larger chain, we strive to maintain the unique character and high-quality service that Radisson Blu Hotel Glasgow is known for. We're glad that this was evident during your stay.We look forward to the pleasure of welcoming you back in the future. Kind regards,Warmest Regards,Radisson Blu Glasgow

6/10 Okay

Chrissy

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was under renovations that had clearly been going on for a while but I was not informed of this until the day before arrival. The pool amd gym were closed and providing use of facilities at another location is not an acceptable alternative for travelers. The hotel directed us to the Central Car park that was a short walk from the hotel. However the elevators were out of order and we encountered people shooting up in the stairwell where we had to carry bags down the stairs.
Stayed 1 night in Mar 2024
Response from Warmest Regards, Radisson Blu Glasgow on Apr 2, 2024
Dear Madam,Thank you for taking the time to share your review.We sincerely apologize for any inconvenience the refurbishment may have caused during your stay. It is our aim to enhance our guest experience through these updates, and we regret any disturbance this has brought to your visit. We understand your disappointment with the temporary closure of our pool and gym facilities. Refurbishments are underway to upgrade these amenities, and we hope that the new facilities will exceed our guests' expectations upon completion in spring 2024. Your experience with the car park is most concerning, and we are in discussions with the parking facility management to ensure the safety and convenience of our guests.We hope to have the opportunity to better serve you in the future and provide a stay that truly reflects the high standards we strive to uphold.Kind regards,Warmest Regards,Radisson Blu Glasgow

8/10 Good

Amanda

Stayed 1 night in Mar 2024
Response from Warmest Regards, Radisson Blu Glasgow on Apr 17, 2024
Dear Madam,Thank you for reviewing your recent experience.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our hotel in the future. Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Selen Emine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel. From the moment we checked in until we checked out we were looked after. We had a suite & it was lovely & very spacious, cleaned perfectly. We had breakfast brought to our room both mornings & it was delicious. All the staff, from front counter to the bar staff are all very friendly & helpful. We will only stay here whenever we return to Glasgow.
Stayed 2 nights in Feb 2024
Response from Warmest Regards, Radisson Blu Glasgow on Mar 1, 2024
Dear Madam,Thank you for letting us know your opinion of your recent stay.We're thrilled to hear that our suite provided the comfort and space you desired and that our team's friendliness and helpfulness stood out during your stay. It's wonderful to know that the cleanliness of your suite met your expectations and that the in-room breakfast service added a delightful touch to your mornings. Our staff takes great pride in delivering excellent service, and your kind words affirm their dedication.Wishing you all the best and looking forward to your next visit,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms were clean and staff very helpful, central as well
Stayed 1 night in Feb 2024
Response from Warmest Regards, Radisson Blu Glasgow on Feb 19, 2024
Dear Gillian, Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.Wishing you all the best and looking forward to your next visit,Warmest Regards,Radisson Blu Glasgow

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Expensive and noisy.
Stayed 2 nights in Jan 2024
Response from Warmest Regards, Radisson Blu Glasgow on Feb 2, 2024
Dear Robert,Thank you for taking the time to share your opinion with us regarding your stay.We regret to hear that you found the hotel to be noisy. We are currently going through a refurbishment to enhance our facilities, including our rooms. While we only conduct works between 9am and 6pm to minimize disruption, we understand this can still impact stays, and we are sincerely sorry for any inconvenience caused. Concerning the pricing, we aim to provide the best possible experience and amenities, and we are continuously working to offer value that matches the rates.We look forward to the opportunity to welcome you back in the future and to exceed your expectations. Warm regards.Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and central for the price paid
Stayed 1 night in Jan 2024
Response from Warmest Regards, Radisson Blu Glasgow on Jan 31, 2024
Dear Rachel,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that you found our hotel lovely and appreciated its central location. It is indeed our aim to provide guests with a convenient base for exploring the city, and we're glad this was a highlight of your stay. We also take great pride in our room cleanliness, and it's rewarding to know that you rated it so highly. Our dedicated housekeeping team works tirelessly to ensure that every guest enjoys a spotless environment. Furthermore, your satisfaction with our service and amenities reflects the high standards we strive to uphold, and we're thrilled that we were able to meet your expectations.Wishing you all the best and looking forward to your next visit,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

N

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really helpful staff, great room in a great location - particularly for business travellers using the trains
Stayed 2 nights in Jan 2024
Response from Warmest Regards, Radisson Blu Glasgow on Jan 12, 2024
Dear Guest,Thank you for reviewing your recent experience.We're delighted to hear that our staff made a positive impact during your stay and that you found our room accommodations to your liking. It's wonderful to know our location served you well for your business travels and proximity to train services. We always strive to ensure our guests have the most comfortable and convenient experience possible.We look forward to welcoming you again. Best wishes,Warmest Regards,Radisson Blu Glasgow

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city centre
All was as expected, not the cheapest nor most expensive but all good. comfortable room and nice hotel within easy walking distance of most city centre attractions.
Stayed 1 night in Dec 2023
Response from Warmest Regards, Radisson Blu Glasgow on Jan 8, 2024
Dear Kenneth,Thank you for taking the time to share your review.We are delighted to hear that you found the room comfortable and our location convenient for exploring the city center attractions. It's wonderful to know that our efforts to provide a hospitable environment are appreciated. Our team works diligently to ensure our guests have a pleasant stay, and your recognition of our clean rooms and overall hotel condition is greatly valued.We hope to have the opportunity to welcome you back again on a future occasion.Best regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness
Excellent hotel, brilliant staff and the breakfast was first class!
Stayed 1 night in Dec 2023
Response from Warmest Regards, Radisson Blu Glasgow on Jan 2, 2024
Dear Sir,Thank you for this kind review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to a return visit from you in the future.Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel, from the excellent receptionist to lovely room and breakfast. Would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Warmest Regards, Radisson Blu Glasgow on Dec 21, 2023
Dear Sir,Please accept our sincere thanks for this kind feedback.We're thrilled to hear that you found our reception team to be excellent and that our room and breakfast offerings met your expectations. It's wonderful to know that the comfort and cleanliness of your room enhanced your stay, and we're proud that our service contributed to a first-class experience. Your satisfaction with the amenities provided in your room reflects our dedication to guest comfort and convenience.We hope to see you again soon. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a lovely hotel will return again in the future
Stayed 1 night in Dec 2023
Response from Warmest Regards, Radisson Blu Glasgow on Dec 13, 2023
Dear Karen,Thank you for this kind review about your recent visit.We're thrilled to hear that you found our hotel to be lovely and that your stay was a great experience. It's wonderful to know that our commitment to cleanliness met your expectations with a perfect score. Our team strives to provide exceptional service, and it's gratifying to learn that we achieved this during your visit. We also take pride in offering comfortable rooms, so it pleases us to see that you found comfort in your accommodations.Wishing you all the best and looking forward to your next visit,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Dec 9, 2023
Dear Mr David, hank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope that you will stay with us again many more times in the future. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Callum

Stayed 1 night in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Dec 21, 2023
Dear Sir,Thank you for such a positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Drew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money - high quality hotel
Great quality, good location, good value. Would stay here again
Stayed 1 night in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Nov 23, 2023
Dear Drew,Thank you for this kind review.We're delighted to hear that you found our establishment to be of high quality and well-located, providing great value for your stay. It's wonderful to know that our efforts to create a comfortable and convenient environment have been recognized. We appreciate your intention to return and look forward to welcoming you back in the future.We look forward to welcoming you again.Best regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Nov 23, 2023
Dear Guest,Thank you for such a positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal tourist base in a fabulous building
Stayed 2 nights in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Nov 23, 2023
Dear Colin,Thank you so much for your positive feedback following your stay.We're thrilled to hear that you found our hotel to be an ideal base for exploring the city and that the unique architecture of our building contributed to a fabulous stay. It's wonderful to know that the cleanliness of your room and the condition of our hotel met your expectations and that our service was up to the mark. We strive to maintain high standards and your feedback is a testament to our team's hard work.We hope to have the occasion to welcome you back.Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Mukur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very nice suite. Very friendly staff and well catered amenities provided. Food very good as part of business meeting. Could cut down on bottled water with drinkable filtered water taps to improve environmental impact.
Stayed 2 nights in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Nov 19, 2023
Dear Mukur, Thanks for your review.We're delighted to hear that you found your suite to be clean and comfortable, and that our staff made a positive impression with their friendliness and attentiveness. It's also wonderful to know that the amenities provided met your needs and that the food served during your business meeting was to your satisfaction. Your suggestion regarding the use of drinkable filtered water taps is greatly appreciated, and we are continually looking for ways to improve our environmental impact. Rest assured, your feedback will be taken into consideration as we strive to make sustainable choices.We hope to welcome you back. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The most friendly staff! The bar area is very nice. The hotel is beautiful, clean, comfortable and very quiet. Would definitely stay there again.
Stayed 4 nights in Nov 2023
Response from Manager on Nov 14, 2023
Dear Deborah, Thank you for taking the time to share your review with us.We are thrilled to hear that you found our staff to be friendly and our hotel to be beautiful, clean, and comfortable. It's great to know that you enjoyed the bar area and appreciated the quiet atmosphere of our hotel.It would be a pleasure to welcome you back. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Sara

Stayed 1 night in Nov 2023
Response from Warmest Regards, Radisson Blu Glasgow on Nov 29, 2023
Dear Sara, Thank you for taking the time to share your review with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to have the occasion to welcome you back. Kind regards,Warmest Regards,Radisson Blu Glasgow

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, staff & service
The gym is closed for a year. How does it take one year to refurbish a gym? I was also stuck in an adjoining room and could hear every single thing going on in the next room. TV was broke.
Stayed 1 night in Oct 2023
Response from Manager on Nov 6, 2023
Dear Chris,Thank you for taking the time to share your feedback.We understand your concerns about the gym closure and the noise from the adjoining room. Our gym and pool facilities are indeed undergoing a significant refurbishment until Spring 2024, which will result in a brand new Fitness, Pool & Spa facility for our guests to enjoy. We apologize for any inconvenience this may have caused during your stay.Regarding the noise issue, we have internal rooms facing the courtyard that tend to be quieter. Should you stay with us again, please feel free to request one of these rooms to ensure a more peaceful experience. We also apologize for the inconvenience caused by the broken TV and assure you that our maintenance team is always available to address such issues promptly.We hope you will consider staying with us again in the future. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a free up grade and drinks vouchers as it was my birthday. Great hotel with very pleasant staff would highly recommend
Stayed 2 nights in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 30, 2023
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed your birthday celebration with us and appreciated the complimentary upgrade and drinks vouchers. It's great to know that our pleasant staff made a positive impression on you, and we're delighted that you would highly recommend our hotel.It would be a pleasure to have you return on your next visit to Glasgow. Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 30, 2023
Dear Jackie,Thank you for sharing the review of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again on your next stay.Best wishes,Warmest Regards,Radisson Blu Glasgow

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 24, 2023
Dear Guest,Thank you for your kind review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to welcoming you back.Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 19, 2023
Dear Guest,Thank you for this positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 17, 2023
Dear Colin,Thank you for positively reviewing your visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Warmest Regards,Radisson Blu Glasgow

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 18, 2023
Dear Alison,Thank you for your positive feedback.We are thrilled to hear that you found our hotel's cleanliness, condition, and service to be exceptional. Our team takes great pride in providing a comfortable and welcoming environment for our guests.We look forward to welcoming you back on a future occasion. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Tara

Stayed 1 night in Oct 2023
Response from Warmest Regards, Radisson Blu Glasgow on Oct 17, 2023
Dear Tara,Thank you for sharing your opinion of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next stay.Best wishes,Warmest Regards,Radisson Blu Glasgow

4/10 Poor

Robert

Stayed 1 night in Oct 2023

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No drawers for underwear or socks. Rooms too basic and unattractive
Stayed 3 nights in Sep 2023
Response from Manager on Oct 4, 2023
Dear Paul,Thank you for your review.We apologize for the inconvenience you experienced due to the lack of drawers for your personal items. We understand the importance of having adequate storage space in the rooms, and we will take your feedback into consideration for future improvements.Regarding the room design, we offer various room styles created by Jim Hamilton of Graven Images, catering to different preferences. We would be happy to help you choose a different room style for your next stay, ensuring a more enjoyable experience.We hope we have the opportunity to welcome you back again.Kind regards,

2/10 Terrible

Rodrigo, Oxshott

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room shakes with their “events “ NEVER NEVER NEVER AGAIN I will stay at this hotel
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Dear Sir,Thank you for taking the time to share your review.We are truly sorry to hear about the disturbance you experienced during your stay due to the events taking place at our hotel. We understand how this can impact your overall experience and we apologize for any inconvenience caused. For future stays, we recommend requesting an internal room, facing away from the elevator.We hope that you will give us another opportunity to provide you with a better experience in the future.Best regards,

10/10 Excellent

Benyamin, Givatayim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location The room was recently renovated
Stayed 2 nights in Sep 2023
Response from Warmest Regards, Radisson Blu Glasgow on Sep 25, 2023
Dear Benyamin,Thank you for sharing your kind review.We are delighted to hear that you appreciated our prime location and enjoyed your recently renovated room.We would like to thank you for your feedback on the room cleanliness, hotel condition, service, and room amenities. We continuously strive to improve our services and facilities to ensure our guests have a comfortable and enjoyable stay.We hope to see you again soon. Best wishes,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

ALEJANDRO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, right next to the train station. The hotel was still going through some remodeling, but they did a good job at avoiding disrupting the guests. The room was very spacious and comfortable.
Stayed 2 nights in Sep 2023
Response from Warmest Regards, Radisson Blu Glasgow on Sep 25, 2023
Dear Alejandro,Thank you for such a positive review of your stay.We are delighted to hear that you appreciated our excellent location and found your room to be spacious and comfortable. It's great to know that our ongoing refurbishment did not cause any major disruptions during your stay.We apologize for any inconvenience caused by the remodeling, and we assure you that we are working diligently to complete the process as soon as possible to provide an even better experience for our guests.The entire team look forward to welcoming you back for a future visit.Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed as part of a conference at hotel. Great location in city. Breakfast really good, even lovely smoked salmon in buffet. Staff lovely and friendly. Some drilling noise as part of maintainance but had been told about this, and only during day. Recommended
Stayed 3 nights in Sep 2023
Response from Warmest Regards, Radisson Blu Glasgow on Sep 25, 2023
Dear Wayne, Thank you for sharing your feedback about your recent experience.We are delighted to hear that you enjoyed our convenient location and delicious breakfast, including the smoked salmon. Our staff truly appreciates your kind words about their friendliness and service.We apologize for any drilling noise you experienced during your stay. As you mentioned, we are currently undergoing maintenance and refurbishment to enhance our facilities. We do our best to minimize any disruption to our guests by limiting the work hours to daytime only. Thank you for your understanding and recommendation.We hope to see you again in the future.Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. They were very helpful and generous with their time.
Stayed 3 nights in Jul 2023
Response from Warmest Regards, Radisson Blu Glasgow on Sep 22, 2023
Dear Joanne,Thank you very much for this kind review of your stay.We are thrilled to hear that our staff made a positive impression on you with their helpfulness and generosity. Our team takes great pride in providing exceptional service to our guests, and it's always rewarding to receive such kind feedback.We're also pleased to know that you found our rooms clean, well-maintained, and equipped with all the necessary amenities for a comfortable stay. Our goal is to create a welcoming atmosphere for our guests, and we're glad that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Warmest Regards,Radisson Blu Glasgow

10/10 Excellent

William, Manchester

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent from start to finish and nice ambience in the hotel. Check in staff were excellent and very accommodating.
Stayed 1 night in Aug 2023
Response from Radisson Blu Glasgow on Aug 23, 2023
Good Afternoon William,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

10/10 Excellent

Richard, Paget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay at the hotel in their newer renovated rooms. Staff post checkin were excellent and if you park at the NCP parking lot they have a preferred rate through the front desk.
Stayed 3 nights in Jul 2023
Response from Radisson Blu Glasgow on Aug 13, 2023
Good Morning Richard,Thank you for taking the time to leave feedback regarding your recent stay with us. I'm pleased to hear you enjoyed your stay. On behalf of our entire team here at the Radisson Blu Glasgow, I'd like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.Kind regards,Radisson Blu Glasgow

8/10 Good

Hassan

Liked: Cleanliness, staff & service
This is second time staying at this hotel since 2018. I can see it is refurnished , staff are nice and helpful.. The only thing faced in 2018 and now is the car park, The , i have parked my car at Ramada hotel and payed 20£ for 24 hours… The gym was under construction.
Stayed 2 nights in Jul 2023
Response from Radisson Blu Glasgow on Aug 13, 2023
Good Morning Hassan,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that you enjoyed your time with us and liked the newly refurnished rooms.The hotel has a discounted rate at the NCP on Oswald Street, which is 15/24 hours.We apologise the leisure facilities are currently closed. This is part of the refurbishment of the hotel which is currently on going to improve our facilities and overall guest experience. We understand this may be disappointing, but we do look forward to some exciting changes coming soon. We hope to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really good, compared to other hotels I have stayed in. For example I phoned down a problem with my room TV to the main desk, and an engineer was at my door within around 5 minutes.
Stayed 2 nights in Jul 2023
Response from Radisson Blu Glasgow on Aug 13, 2023
Good Morning,We just wanted to thank you for staying with us at the hotel and taking the time to leave feedback from your experience. It's great to see that the team looked after you as we pride ourselves on our friendliness and welcoming ways. We look forward to welcoming you back in the near future.Kind regards,Radisson Blu Glasgow

10/10 Excellent

Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a pleasant stay, with friendly staff and good facilities
Stayed 1 night in Jul 2023
Response from Radisson Blu Glasgow on Jul 28, 2023
Good Afternoon Stewart,Thank you for taking the time to leave such positive comments regarding your recent stay with us. We are very pleased to read that you enjoyed your stay and we look forward to welcoming you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

4/10 Poor

Alan

Liked: Cleanliness
Disliked: Staff & service
I don’t agree with taking £50 in case there is damage to the room. Despite complaining about the TV not working as soon as we got into room it was never fixed and never worked. Hotel is over rated for the price.
Stayed 1 night in Jul 2023
Response from Radisson Blu Glasgow on Jul 28, 2023
Good Afternoon Alan,Thank you so much for taking the time to provide us with feedback regarding your recent stay at Radisson Blu. I am sorry to read that there were some aspects during your stay at our hotel that could have been better.We shall pass the concerns raised to the relevant departments in order for these to be investigated and put right.I am sorry to hear that you were dissatisfied with our hotel’s policy regarding the incidental charge. This is a very common policy in hotels all around the world including the UK. We require the incidental charge from all of our guest.We do hope that this experience does not deter you from considering our hotel in the future, should you return to Glasgow.If we can be of any further assistance please do not hesitate to get in touch.Kind regards,Radisson Blu Glasgow

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and centrally located. Spacious and modern room. Excellent breakfast.
Stayed 1 night in Jul 2023
Response from Radisson Blu Glasgow on Jul 28, 2023
Good Afternoon Kevin,Thank you for taking the time to leave feedback regarding your recent stay with us. I'm pleased to hear you enjoyed your stay. On behalf of our entire team here at the Radisson Blu Glasgow, I'd like to thank you for staying with us and we hope to see you again when your travels bring you back to the area.Kind regards,Radisson Blu Glasgow

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Radisson Blu Glasgow on Jul 28, 2023
Good Afternoon William, Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
We have stayed at the Radisson Blue on a number of occasions. Very disappointed to find out after I’d made our booking that the pool was closed for refurbishment, this was one of the main reason we chose this hotel. Our
Stayed 1 night in Jul 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon,Thank you for taking the time to leave a review regarding your recent stay at the Radisson Blu Glasgow.Our hotel is currently undergoing a full refurbishment, which includes the leisure facilities as well, this information is disclosed on the hotel's page on Hotels.com. I do apologise if there was any miscommunication regarding this.We do hope to have the opportunity to welcome you back to our hotel in the near future, and if we can be of any further assistance please do not hesitate to get in touch. Kind regards,Radisson Blu Glasgow

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely star, super helpful staff - nothing was too much for them. I stayed in one of the newly refurbished rooms which was fab.
Stayed 1 night in Jun 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Kirsten,We just wanted to thank you for staying with us at the hotel and taking the time to leave feedback from your experience. It's great to see that the team looked after you as we pride ourselves on our friendliness and welcoming ways. We look forward to welcoming you back in the near future.Kind regards,Radisson Blu Glasgow

10/10 Excellent

Louise

Stayed 1 night in Jun 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Louise,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

2/10 Terrible

Claire

Traveled with family
Disliked: Property conditions & facilities, room comfort
Misleading Advert & Very Poor Condition
Room 260 is in very poor condition. Chair has a large rip in it, wooden floor was badly marked, desk was badly marked, curtains were filthy, walls were dirty, bath in the corners have mould. We had to have someone come up to repair the Tv as it wasn’t showing a picture. I stayed at this hotel twenty years ago and the room is exactly the same! The rooms are extremely tired and very dated. On the hotels.com advert it said leisure facilities swimming pool available however it was completely closed. The advert for this hotel is completely misleading and should be updated immediately.
Stayed 1 night in Jun 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Claire,Thank you for taking the time to leave a review regarding your recent stay at the Radisson Blu Glasgow.I am sorry to read that you left feeling rather disappointed with the quality of the bedroom you were allocated along with certain aspects of the service you had received during your stay. Please be assured we have raised your concerns to the relevant departments to look into the matters raised to ensure they are rectified. Our hotel is currently undergoing a full refurbishment, which includes the leisure facilities as well, this information is disclosed on the hotel's page on Hotels.com. I do apologise if there was any miscommunication regarding this.We do hope to have the opportunity to welcome you back to our hotel in the near future, and if we can be of any further assistance please do not hesitate to get in touch. Kind regards,Radisson Blu Glasgow

6/10 Okay

Andrew

Stayed 1 night in Jun 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Andrew,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that on the whole, you enjoyed your time with us and we hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Kind regards,Radisson Blu Glasgow

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Our A/C didn’t work and was very stuffy in the room but was given a small humidity cooler . Not very good
Stayed 2 nights in May 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Alan,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that on the whole, you enjoyed your stay with us. Please be assured, we have passed the issues raised to the relevant department heads to look the matters and rectify. We do hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located Near Train Station
Room was clean and well appointed. Bed was comfortable and we slept well. Bathroom was compact. Safe did not work. Location is good for trains arriving from the south but the train station serving the north of Scotland is about a 10 minute walk away.
Stayed 1 night in May 2023
Response from Radisson Blu Glasgow on Jul 8, 2023
Good Afternoon Cynthia,Thank you for your feedback regarding your stay at Radisson Blu Hotel, Glasgow. We are pleased to hear that on the whole, you enjoyed your stay with us. Please be assured, we have passed the issues raised to the relevant department heads to look the matters and rectify. We do hope to have the opportunity to welcome you back to our hotel in the near future.Kind regards,Radisson Blu Glasgow