Great location but needs more care
Posted Apr 12, 2016
The hotel is beautifully located on the marina, very convenient for us as we were cycling along the Canal from Glasgow to Edinburgh. We were disappointed that there were no facilities for leaving our bikes (despite asking for this when I booked) and we eventually had to leave them chained to a railing in the pouring rain. And several other details weren't quite right. We had booked a double room and it was a twin, the room was clean enough but rather gloomy with poor lighting in the bathroom. The bathroom door didn't close properly. We were woken at 2.15 by an alarm call on the room phone which we had not requested, and to make matters worse we were then aware of TV noise from the next door room. Our evening meal was ok, but breakfast was poor with no fruit juice, cereal, fresh fruit, toast on offer, just a brunch menu. We chose the eggs benedict and were served possibly the worst version of this dish I've ever tasted with bright orange (? Out of a packet) hollondaise sauce and thick salty Parma ham (which definitely wasn't Parma ham.) Overall, could do so much better.