Ratings based on 810 Verified Reviews

4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Corona, California.

Nice hotel excellent location.

Posted Feb 18, 2018
Price was reasonable and service was excellent. I recommend it.
Comment from Hotel Management
Feb 19, 2018 by General Manager, Hotel Management
Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2018
Very elegant, great location. Super safe, would defiantly book here again.
Comment from Hotel Management
Jan 31, 2018 by General Manager, Hotel Management
Dear Guest Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
2 out of 5
by A verified traveler from Temecula CA

great location

Posted Nov 29, 2017
Pros: great location, close to everything.
Bathroom was not clean, bed sheets were also duty, noise rooms. Charge for parking.
Comment from Hotel Management
Nov 29, 2017 by General Manager, Hotel Management
We’re sorry you were unhappy, we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler from Thousand Oaks, CA

Dark and run down hotel

Posted Nov 14, 2017
Pros: The bed. The abundance of electrical outlets for plugging in devices.
Cons: Lobby, lighting, restaurant food, speed of clean-up of hazardous spills (broken glass of jar left on restaurant floor for over 15 minutes) etc.
Location: Guadalajara at The Minerva Monument. One of the iconic areas of the city . Full of activity and very nice area of town.
Over the years, I have stayed at this particular hotel several times and the experience was very different. My Brother even held his wedding reception at the hotel in its heyday . I chose an 800 sq. feet Junior suite expecting an indulgent stay. When I arrived, I found the entry way convoluted to get to the lobby, dark and very poorly lit and with many vacant stores. The carpet was stained and worked out. One of the store fronts on our way to the lobby had a huge broken window from floor to ceiling badly tapped together with duck tape and a big piece of glass missing. The receptionist was adequate. Our room was fortunately renovated and clean, but the layout was poorly designed: flor 5"uneven, more than adequate closet space, but cramped toilet area where you could not close the door if you were seating in the toilet. The shower had a very low ceiling that made it feel very claustrophobic in spite of its excessive width. The room again was very poorly lit. Brand new outlet systems with USB entrances were abundant. The bed was lush and immaculately clean, unlike the common areas. I assume they had low occupancy at the hotel, because I noticed the ONLY lit ceiling light in the entire floor corridor was outside our door. I assumed no other guests were on the floor and they were trying to conserve energy but that made the environment even gloomier. It gave me a very strong impression of impending financial collapse with the attempted renovation project left unfinished.
Comment from Hotel Management
Nov 17, 2017 by General Manager, Hotel Management
Dear Guest We’re sorry you were unhappy, we’ll work hard to fix the issues you experienced. Thanks for letting us know. We look forward for your return and hope stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando Fl

Posted Nov 9, 2017
Excellent and helpful staff Staff Nice location nice gym nice room.
Comment from Hotel Management
Nov 10, 2017 by General Manager, Hotel Management
Dear Guest Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Excellent service and staff! Room cleanliness and service was flawless.
Comment from Hotel Management
Nov 10, 2017 by General Manager, Hotel Management
Dear Guest Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler from lakewood california

Good attention

Posted Oct 27, 2017
Pros: Security
Cons: A refrigerator without the bar and free coffe
Location: Close to down town
Taken care of my needs ok thanks I don't like to write in this tablet
Comment from Hotel Management
Oct 28, 2017 by General Manager, Hotel Management
Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles , CA

Beautiful and clean rooms with nice view .

Posted Oct 23, 2017
Loved this hotel ! Great city view nice and clean rooms .
Comment from Hotel Management
Oct 24, 2017 by General Manager, Hotel Management
Dear Guest Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return and stay with us again, will be a Pleasure! Cordially
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles , CA

Great hotel centralized to everything .

Posted Oct 19, 2017
Wonderful hotel staff was amazing great continental breakfast with snacks all day . Will be booking again next year .
Comment from Hotel Management
Oct 20, 2017 by General Manager, Hotel Management
Dear Guest Thank you for your comments and your visit to Fiesta Americana Guadalajara. It is a pleasure to know that your stay was enjoyable. We look forward for your soon return, will be a Pleasure! Cordially
5 out of 5
by Guadalupe

Posted Oct 7, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017
Estimado huésped Muchas gracias por su visita. Fue un gusto tenerlo en casa y esperamos recibirlo nuevamente en Fiesta Americana Guadalajara. Cordialmente.