Ratings based on 254 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Visiting Houston

Posted Oct 30, 2017
The hotel is just an 8-10 minute drive to Downtown. Its next to freeway. Hotel it's clean and it has friendly staff, only issue I encounter was parking spaces seem to be designed for smaller cars, no matter where I park the tail of my car was always out.
Comment from Hotel Management
Nov 15, 2017 by SP, Hotel Management
Dear Jay, Thank you for your review of our hotel. We appreciate and value your feedback and we hope to see you again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
4 out of 5
by A verified traveler

Comfy

Posted Aug 13, 2017 on Hotels
Very comfortable and nice looking hotel overall. Shower was awesome. All it needs is a pool.
Comment from Hotel Management
Aug 16, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Dear Guest, We very much appreciate and value your feedback thank you for taking the time for posting this review, I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Sleep Inn & Suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access on and off of interstate.

Posted Aug 1, 2017
Pros: How cold the room got when it was 105 outside!
Cons: I went to breakfast every morning at 8 a.m. There was never any waffle batter or eggs. maybe they were fixing more, but 3 days in a row?
Location: Downtown was easy access. McDonalds was the only nearby chain. Had to travel 3-5 miles to get to other popular, known restaurants. But no issue.
Other than breakfast items being gone by 8 a.m. I have no complaints. Everything else was awesome!
Comment from Hotel Management
Sep 8, 2017 by SP, Hotel Management
Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Kimberly

Would stay again

Posted Jul 30, 2017 on Hotels
Staff was friendly, very quick check in, check out. Our room was very comfortable and clean. Only one thing that bothered us was an extremely funky smell in the room, it even disrupted my sleep. We couldn't pin point what it was, but just hit you in the face the minute you open the room door! I did tell the staff and they said "ok", but didnt seem concerned. It was not smoke or anything like that, just disturbingly funky
Comment from Hotel Management
Sep 6, 2017
Dear Kimberly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Eric

Posted Jul 27, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017
Dear Eric, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Erica from Austin

Clean and Convenient

Posted Jul 20, 2017 on Hotels
Very Satisfied
Comment from Hotel Management
Sep 6, 2017
Dear Erica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
by William

Posted Jul 18, 2017 on Hotels
Breakfast buffet the worst I've seen in quite some time. Satellite television experienced some glitch and was only able to watch religious or cartoon programs.
Comment from Hotel Management
Sep 6, 2017
Dear William, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
4 out of 5
by Wendy

Sleep Inn

Posted Jul 13, 2017 on Hotels
Cell signal is not good in rooms but other than that it was very good!
Comment from Hotel Management
Sep 6, 2017
Dear Wendy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by A verified traveler

Posted Jun 13, 2017 on Hotels
Great !!!
Comment from Hotel Management
Jun 23, 2017
Dear Traveler, Thank you so much for your perfect rating! We hope to see you again in the future!