Family Quadruple Room, Non Smoking, Pool View | View from room

Reviews of B&B HOTEL Lyon Nord

4 out of 5
B&B HOTEL Lyon Nord
Autoroute A6-Porte de Lyon, Allée du Camping International, Dardilly, Rhone

Reviews

8.6

Excellent

Rating 10 - Excellent. 257 out of 617 reviews" "
Rating 8 - Good. 288 out of 617 reviews" "
Rating 6 - Okay. 53 out of 617 reviews" "
Rating 4 - Poor. 13 out of 617 reviews" "
Rating 2 - Terrible. 6 out of 617 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023
Response from Béatrice on Jan 8, 2024
Cher Vincent,je vous présente tous mes vœux de santé et bonheur en cette nouvelle année.Je suis ravie que votre séjour vous ait plu.Nous aurons grand plaisir à vous accueillir à nouveau.Bien à vous

10/10 Excellent

Stephane

Stayed 1 night in Dec 2023
Response from Aurélien on Jan 1, 2024
Bonjour Stephane,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Lyon Nord 4* lors d'un prochain séjour!AurélienService relation client B&B hotel Lyon Nord 4*

8/10 Good

Yann

Stayed 2 nights in Dec 2023
Response from Béatrice on Dec 26, 2023
Cher Yann,merci d'avoir choisi notre établissement.Nous vous souhaitons une belle fin d'année.Bien à vous

8/10 Good

ERIC

Stayed 1 night in Dec 2023
Response from Béatrice on Dec 8, 2023
Cher Eric,nous sommes ravis de vous avoir accueilli et nous vous disons à bientôt avec grand plaisir.Belle fin d'année à vous

10/10 Excellent

Jean marc

Stayed 3 nights in Nov 2023
Response from Béatrice on Dec 6, 2023
Cher Jean Marc,nous sommes ravis d'avoir répondu à vos attentes et nous vous disons à bientôt pour votre prochain séjour!Bien à vous

10/10 Excellent

Jean marc

Stayed 1 night in Nov 2023
Response from Béatrice on Dec 26, 2023
Cher Jean Marc,nous sommes ravis par votre retour d'expérience.Nous vous souhaitons une excellente fin d'année et espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

10/10 Excellent

FAHAR

Stayed 1 night in Oct 2023
Response from Béatrice on Oct 16, 2023
Cher Fahar,un grand merci pour ce retour d'expérience.Nous aurons grand plaisir à vous accueillir à nouveau.Bien à vous

8/10 Good

Eddie

Stayed 1 night in Oct 2023
Response from Béatrice on Oct 15, 2023
Cher Eddie,je vous remercie d'avoir séjourné chez nous.Nous aurons grand plaisir à vous accueillir à nouveau.Bien à vous

10/10 Excellent

ERIC

Stayed 1 night in Oct 2023
Response from Béatrice on Oct 9, 2023
Cher Eric,merci pour ce beau retourAlors à bientôt!

10/10 Excellent

Jean marc

Stayed 1 night in Sep 2023
Response from Béatrice on Oct 9, 2023
Cher Jean Marc,je suis ravie de prendre connaissance de votre retour d'expériences.Au plaisir de vous accueillir, bien à vous.

8/10 Good

Philippe

Stayed 2 nights in Sep 2023
Response from Béatrice on Oct 9, 2023
Cher Philippe,je vous remercie pour votre séjour.Nous serons ravis de vous accueillir à nouveau.Belle semaine à vous

8/10 Good

jean-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Béatrice on Oct 9, 2023
Cher Jean Pierre,merci d'avoir choisi notre établissement.Nous aurons grand plaisir à vous accueillir à nouveau.Bien à vous

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Loved the charging stations for electric cars. Great value for price. Big screen TV and channels were amazing.
Stayed 1 night in Sep 2023
Response from Beatrice on Sep 26, 2023
Dear John,thank you very much for your lovely review.Sincerely

8/10 Good

Jean marc

Stayed 2 nights in Sep 2023
Response from Béatrice on Sep 25, 2023
Cher Jean Marc,merci pour votre séjour.Au plaisir de vous accueillir à nouveau.

10/10 Excellent

Jean marc

Stayed 3 nights in Sep 2023
Response from Béatrice on Sep 20, 2023
Cher Jean Marc,je suis ravie de prendre connaissance de votre note.Mission réussie pour, au plaisir de vous accueillir à nouveau.

10/10 Excellent

Karim

Stayed 1 night in Aug 2023
Response from Béatrice on Aug 23, 2023
Cher Karim,un grand merci pour ce 10/10!Essai réussi alors nous vous disons à bientôt!Bien à vous et belle fin d'été

10/10 Excellent

Chantal

Stayed 1 night in Aug 2023
Response from Béatrice on Sep 11, 2023
Chère Chantal,je vous remercie d'avoir choisi notre établissement et je suis ravie que nous vous ayons apporté satisfaction.Au plaisir de vous accueillir à nouveau.Bien à vous

10/10 Excellent

sabine

Stayed 1 night in Jul 2023
Response from Béatrice on Jul 24, 2023
Chère Sabine,merci de votre séjour!Nous ravis de constater que votre séjour ait répondu à vous attentes.Bien à vous

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the A6 highway. Professional and friendly staff.
Stayed 2 nights in Jul 2023
Response from Beatrice on Jul 18, 2023
Dear Charles,thank you very much for your review!Sincerely

8/10 Good

François

Stayed 1 night in Jul 2023
Response from Béatrice on Jul 18, 2023
Cher François,je vous remercie d'avoir choisi notre établissement et nous aurons grand plaisir à vous accueillir à nouveau.Bien à vous

10/10 Excellent

Stacy

Stayed 1 night in Jul 2023
Response from Béatrice on Jul 16, 2023
Chère Stacy,nous sommes ravis que vous ayez apprécié votre séjour parmi nous.Nous vous disons donc à très bientôt!Bien à vous

10/10 Excellent

Aurelie

Stayed 1 night in Jul 2023
Response from Béatrice on Jul 10, 2023
Chère Aurélie,un grand merci pour avoir choisi notre établissement et cette belle note.Au plaisir de vous accueillir à nouveau.Bien à vous

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Béatrice on Jun 19, 2023
Cher Patrick,nous sommes ravis de vous avoir accueilli et d'avoir répondu à vos attentes.Au plaisir de vous revoir.

10/10 Excellent

Caron

Traveled with family
Liked: Property conditions & facilities, room comfort
Great hotel
Great hotel for our stopover on the way south. Often stay at B B hotels, most are great value, clean and modern, perfect for a cheap overnight stay. This one was wonderful, comfy bed, lots of pillows, fridge and kettle. Good onsight restaurant, reasonably priced. Even a pool, shame it was raining! Polite and helpful staff, we'll definitely stay again.
Stayed 1 night in Jun 2023
Response from Beatrice on Jun 13, 2023
Dear Caron,thank you very much for your fantastic review!So see you soon!Sincerely

8/10 Good

MARIA ANGELES

Stayed 1 night in Jun 2023
Response from Béatrice on Jun 9, 2023
Chère Maria,merci d'avoir choisi notre établissement.Nous souhaitons avoir le plaisir de vous accueillir à nouveau bientôt.

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Stayed 1 night in Jun 2023
Response from Mathilda-service relation client. on Jun 5, 2023
Bonjour, Merci d'avoir pris le temps d'évaluer nos services. A bientôt

8/10 Good

Yves

Stayed 1 night in Apr 2023
Response from Mathilda-Service relation client. on Apr 29, 2023
Cher client, merci beaucoup et à bientot dans notre hotel!

8/10 Good

Carine

Stayed 2 nights in Mar 2023
Response from Emilie - Service Relation Client on Mar 24, 2023
Chère Carine, Nous vous remercions pour votre retour et espérons vous accueillir de nouveau très bientôt.

8/10 Good

Lawrence

Stayed 1 night in Mar 2023
Response from Célia - Service Relation Clients. on Mar 18, 2023
Chère Lawrence,Merci d'avoir partagé votre avis suite à votre séjour, et à très bientôt chez B&B Lyon Nord. Bien cordialement,

8/10 Good

Sebastien

Stayed 1 night in Feb 2023
Response from Emilie - Service Relation Client on Feb 26, 2023
Cher Sébastien, un immense merci d'avoir pris le temps de laissé votre avis suite à votre séjour. Nous sommes ravis que celui-ci fut agréable. En espérant vous revoir bientôt. Bien cordialement.

10/10 Excellent

Olivier

Stayed 2 nights in Feb 2023
Response from Emilie - Service Relation Client on Feb 22, 2023
Cher Olivier, Toute l'équipe vous remercie sincèrement pour ce retour. Nous espérons vous revoir très bientôt. Bien cordialement.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Excellent hotel with easy access to the autoroute. Breakfast great and a pool to cool of is a bonus!
Stayed 1 night in May 2022
Response from Célia on Jun 13, 2022
Dear Sarah, We're very glad to see your coment ! Thank you so much; and see you soon for another stay with us. Best regards.

8/10 Good

Janine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nice professional check in. Not convinced on cleanliness. Fridge in the room kept rattling. Very busy at breakfast and not a lot of space. Nice food though. Lovely hot chocolates and nice bar area. Overall pretty good value but rooms could do with a deep clean (nooks and crannies very dusty).
Stayed 1 night in Mar 2022
Response from Beatrice on Apr 11, 2022
Dear Janine, thank you very much for choosing Novotel Lyon Nord and for your review.

8/10 Good

Carlito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located this hotel has a large secured parking and a nice restaurant. Ideally for stopover !!
Stayed 1 night in Feb 2022
Response from Béatrice on Feb 21, 2022
Dear Carlito, thank you very much for choosing Novotel Lyon and our restaurant Jardin & Company. We hope to see you very soon again. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Béatrice on Sep 7, 2021
Cher Emilio, merci d'avoir choisi Novotel Lyon Nord. Nous aurons grand plaisir à vous accueillir à nouveau.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover in Lyon
We stayed in this hotel on the way back from Spain to Germany. This is great place for such a stopover if you just want to relax rather than discover Lyon as its not central and the area is not glamorous. But very close to the motorway exit/entrance. Staff was very nice. Rooms were compact for a family of 4 but clean and comfortable. Restaurant is ok and convenient if you want to dine on-site. Few options also available in the area, walking or short drive. The garden, completely enclosed, with a small pool, sun loungers and games for the kids was great for us to relax and the kids to let some steam out after a long car journey. Free and secure parking is hassle free and a nice plus compared to more central hotels. Great breakfast.
Stayed 1 night in Aug 2021
Response from Beatrice on Aug 23, 2021
Dear Thomas, thank you very much for choosing Novotel Lyon Nord and for your review. We hope to see you again for your next stop over in Lyon. Sincerely

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Close to the wedding venue
Stayed 2 nights in Aug 2021
Response from Béatrice on Aug 23, 2021
Cher client, vous semblez avoir été déçu de votre séjour parmi nous. J'en suis sincèrement désolée, je ne peux vous identifier et donc prendre contact avec vous. Je reste disponible au h0437-gm@accor.com Bien à vous

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Béatrice Directrice Novotel Lyon Nord on Aug 31, 2020
Merci d'avoir choisi Novotel Lyon Nord et de cet avis étoilé. Au plaisir de vous accueillir!

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stopover.
Very convenient stop-over on the way to the South of France. Great value and superb breakfast buffet. Gated security and ample parking, even for a trailer. Excellent on site restaurant or delicious pizzeria within walking distance.
Stayed 1 night in Aug 2020
Response from Beatrice General manager on Aug 16, 2020
Dear Jonathan, thank you very much for your lovely review about Novotel Lyon Nord and Jardin & Company our restaurant. We hope to see you very soon.

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, with nice food, close to the Autoroute
A very clean, modern hotel. Plenty of parking. A good breakfast with a wide selection. We stopped off on the way back from the south of France to Calais. This was an ideal place to break the journey. Very easy to access from the Autoroute. our rooms had a double bed and a sofa that converted to twin beds. We ate a nice dinner in the hotel which was served promptly. We'd definitely stay there again.
Stayed 1 night in Aug 2020
Response from Beatrice General Manager on Aug 11, 2020
Dear Philippe, thank you very much for this lovelly review about Novotel Lyon Nord and our restaurant Jardin & Company! We hope to see you very soon!

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2020
Response from Béatrice Directrice Novotel Lyon Nord on Aug 15, 2020
Cher client je vous remercie d'avoir choisi Novotel Lyon Nord pour votre séjour, je reste à votre disposition pour échanger sur votre séjour.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from La direction du Novotel Lyon Nord Porte de Lyon on Jul 22, 2020
Bonjour Jason, nous vous remercions d'avoir pris le temps de nous attribuer cette excellente note, témoignant de votre satisfaction. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement, à l'occasion d'un prochain séjour sur Lyon, ou sur la route des vacances. Bien à vous,

8/10 Good

Santi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable
Used hotel when driving down theough France, very close to motorway, pool for the kids, secured car park, clean and good value.
Stayed 1 night in Jul 2020
Response from The management team on Jul 22, 2020
Dear Santi, we would like to thank you for the good mark and the nice comment. We are very glad to read that you enjoyed the hotel location and services. We hope to welcome you again for the next road trip through France ! Best regards

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Basic, comfortable room, dinner was so so and breakfast was substantial. Good value for money and staff were all friendly and explained everything well.
Stayed 1 night in Jan 2020
Response from Raphaël on Jan 15, 2020
Good afternoon Jessica, Thank you for your great review about your last stay with us. We are delighted that your stay was plaisante and i hope to welcome you in in next stay. Thank you and have a nice day. Sincerely, Raphaël Customer Relation Service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Being able to check in and eat late. Unfortunately the receptionists were quite rude and seemed very unhappy.
Stayed 1 night in Aug 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lyon 1 night staycation
Hotel looked tired from the outside but its excellent once inside. Staff were a little absent minded but pleasant with it. Room was large with the biggest tv screen ive ever had in a room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel close to the motorway it was a warm room and very friendly duty manager and nice breakfast
Stayed 1 night in Jan 2019

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel enjoyed the restaurant also.good for dogs too, nice grounds and dogs allowed in restaurant.
Stayed 1 night in Nov 2018