Ratings based on 233 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Park City, Utah

No More Morning Searches for Starbucks!

Posted Aug 23, 2017
Pros: Eager to please staff, good-sized, well furnished rooms and outdoor pool. Lobby espresso bar and sundries store. Great lobby computer nooks and WiFi
Cons: Need to provide at least one squishy pillow per room.
Location: Lechworth Falls State Park (Largest state park in the country we learned) Finger Lakes wine country drives and Lakeshore Drive along Lake Ontario.
My brother and his wife had to check-out at 4:30AM for an early flight, well before the lobby coffee bar was open. Feeling for their early departure sleepiness, the front desk staff made them up some lattes for the trip...that says it all!
5 out of 5
Recommended
for Everyone
by A verified traveler

The bed was so comfortable. So Important!

Posted Jul 19, 2017
Pros: The bed was so comfortable and firm.
Cons: please add complimentary coffee in lobby. It would have been a classy touch.
Location: area of town under construction.
The bed was fresh clean. I'm really picky - the bed was so comfortable & room temperature was perfect. Excellent night sleep. Front desk staff always smiling and eager to assist. Shower pressure was just right. Mirror brightness was good for shaving. I will seek out this brand hotel in future trips. Thank you so much.
5 out of 5
by Maryann

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
by Renee

Posted Jun 13, 2017 on Hotels
First floor hallway smelled of cigarettes
4 out of 5
by Gail

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
4 out of 5
by Paul

This traveler left a rating score only Posted Jun 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jun 4, 2017
Nice, clean, comfortable room. Plan to go back next time I'm in town.
4 out of 5
by Jennifer

This traveler left a rating score only Posted May 30, 2017 on Hotels
5 out of 5
by Gary

Always good

Posted May 20, 2017 on Hotels
Always a consistently good staying at this facility, staff are friendly and facilities clean.
5 out of 5
by Yue

Highly recommend

Posted May 10, 2017 on Hotels
Staff was incredible, I had to change my booking the last day and they actually called Hotels.com to make sure all of my arrangements were let