Property amenity

Reviews of Quality Inn and Conference Center Greeley Downtown

2.5 out of 5

Reviews

5.8
Rating 10 - Excellent. 19 out of 84 reviews" "
Rating 8 - Good. 14 out of 84 reviews" "
Rating 6 - Okay. 8 out of 84 reviews" "
Rating 4 - Poor. 22 out of 84 reviews" "
Rating 2 - Terrible. 21 out of 84 reviews" "

5.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, property conditions & facilities
There was a homeless man sleeping in the pool area and one of my guys woke up covered in bed bug bites.
Stayed 2 nights in Apr 2024

4/10 Poor

Ken

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold around the bathtub, out of breakfast, dogs allowed in the hotel room barking in the morning and at night, homeless people asking for money, 1/3 of the gym equipment broken, and excrement left in the lobby toilet for two days along with water on the floor. Rooms were okay.
Stayed 3 nights in Apr 2024

4/10 Poor

Amy

Disliked: Property conditions & facilities
Very run down with creepy feeling
Stayed 1 night in Apr 2024

8/10 Good

Floyd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seemed to be in good shape. It was clear some remodeling had been done. They had two entrances, one on each side of the building. Several exits, all of which would lock behind you. My key card quite working and had to be reprogram. This was the only problem I had.
Stayed 2 nights in Apr 2024
Response from Quality Inn Greeley on Apr 12, 2024
It sounds like you had an overall positive experience during your stay. Remodeling efforts and multiple secure entrances are great indicators of a property's commitment to maintaining a pleasant environment for guests. While it's unfortunate that you encountered an issue with your key card, it's good to hear that it was promptly addressed. Your feedback provides valuable insights for the hotel's management to ensure a seamless experience for future guests. Thanks for sharing!

2/10 Terrible

Berton, Cheyenne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The inside the building the walls were very dated, cracked and badly needed painted. The room floors were very sticky. The shower floors were dirty and there was hair in the tub, which we didn't use.
Stayed 1 night in Mar 2024
Response from Quality Inn Greeley on Apr 6, 2024
Hello Berton,We sincerely apologize for the condition of the walls and floors in your room, as well as the cleanliness issues you encountered during your stay. Maintaining a clean and well-maintained environment is a top priority for us, and we regret that we fell short of your expectations in these areas.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

2/10 Terrible

James

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clarion downtown Greeley
Room had hair on the bathroom floor and on sheets on bed . There was also mold in bathroom room corners. Pool states indoor pool but no heating in pool area. It's basically a closed in our door pool . My kids where so disappointed they couldn't swim. Staff was chasing people around the building. This place was disgusting and unprofessional. Never staying here again
Stayed 2 nights in Jan 2024
Response from Quality Inn and Conference Center Greeley Downtown on Mar 15, 2024
We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is concerning, and we apologize for the cleanliness issues you encountered in your room and the pool area, as well as any inconvenience caused by the lack of heating. This falls far below our standards, and we assure you that we will address these issues promptly to prevent recurrence. Additionally, we apologize if you felt the staff's behavior was unprofessional; we will address this matter with our team to ensure that all guests are treated with respect and courtesy. We understand your decision not to stay with us again, but we hope you will reconsider and give us another chance to provide you with a much-improved experience.

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the light switches did not work in the room
Stayed 1 night in Jan 2024

10/10 Excellent

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet,had time to relax.will recommend to all my friends and family to stay here when thay one visit.
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Kane, Greeley

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023
Response from Quality Inn and Conference Center Greeley Downtown on Mar 15, 2024
Your satisfaction is important to us, and we're pleased that you enjoyed your time with us. If there's anything specific that stood out to you or if there's anything we can do to make your next stay even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

8/10 Good

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Kathyrn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Vincent

Disliked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Joseph

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Andrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
For the price, I expected the hotel to be updated and maintained. This was far from true. Worn out and damaged areas are strewn throughout the building. The bedding is subpar to say the least. Checking in and out was smooth and the girls at the front desk were friendly and helpful. The location is good and I personally enjoyed hearing the train, my husband did not. Would not recommend until TLC is given to this structure.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Should of took pictures
Stayed 1 night in Dec 2023

4/10 Poor

Carl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st room was dirty second room tv didnt work. Halls were filthy. Staff was good.
Stayed 1 night in Dec 2023

6/10 Okay

Kleyton

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay looking fed to stay again
Stayed 1 night in Nov 2023

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful.
Stayed 1 night in Nov 2023

2/10 Terrible

Oscar

Traveled with family
Disliked: Cleanliness, amenities
I rent a room with king bed and i get a room with 2 queen beds, not for i reserve, the lady in reception told me thats ok will charge the same, my wife and me go to rent an another hotel, didn't like i and never cameback again
Stayed 1 night in Nov 2023

4/10 Poor

Dorinda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was dirty. In need of lots of repairs. Continental breakfast was almost gone. Still had an hour to go.
Stayed 1 night in Nov 2023

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Toni

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Carpets need to be replaced. The property could use a remodel.
Stayed 1 night in Aug 2023
Response from Julian MOD on Oct 24, 2023
Thank you for your reply. We are actually going through a renovation during these winter months. Please come back and see us then. We hope we will meet your expectation.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible - do not stay here
This hotel was awful. Several homeless individuals with animals randomly inside the hotel and outside of it. The interior of the building smelled like weed. There were what looked like bullet holes in headboards and there was even human feces in the hallway one morning. There is also a train track behind the hotel and a train comes through every couple hours all night with a loud horn that will constantly wake you up. Do no stay here.
Stayed 2 nights in Oct 2023
Response from Julian MOD on Oct 24, 2023
Thank you for your reply. Feel free to reach out to the front desk at anytime with any problems you might have during your stay. My staff and I are well versed on handling individuals that should not be in the hotel. Rest assured we are continuing to work on this issue.

4/10 Poor

Pam

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the price
I booked a mid-priced room in a rural town thinking I'd get something decent. This was not the case. It was right next to a rail road track and the train noise made for an unrestful stay. The place was in desperate need to repair and updating.
Stayed 1 night in Oct 2023
Response from Julian MOD on Oct 19, 2023
Thank you for your review. We are in the process of a renovation this winter months. I hope we will be able to meet those expectation you may felt you didn't get on this stay.

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in i immediately noticed the room I was given was so dirty. There were stains on the sheets. Dust everywhere. Both end tables had some sticky residue as well as the phone had the same sticky residue. I had to use that same dirty phone to request new bedding cause I did not believe the room had been cleaned. I asked the front desk person when the room was last cleaned and she had told me just this morning. I then invited her to come in and look as the phone I had to use to call her. She then says “I don’t know what you want me to do.” It was a terrible experience I ended up not staying the rest of my booking after that first night. There was so much else wrong. The worst thing in my book was the stain that I believed to be dried blood on the dresser.
Stayed 2 nights in Sep 2023
Response from Julian MOD on Sep 21, 2023
I do appreciate you bringing this to my attention. Rest assured I will look into this matter with my front desk. Should you have any questions or concerns feel free to contact the hotel

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor check in process, employee of hotel woke up one of my employees at 12:30 at night claiming he wasn’t supposed to be staying there, all room cards were deactivated the next day. Room was dirty, nightstand handles were hanging off the nightstand, microwave was disgustingly dirty, 2 outlets in the room didn’t work, bathtub had stains and grime in it, hallways smelled like cigarettes and pot. Back entry door area smelled of urine and broken motorcycle parked next to the door. One of my employees asked where the stairs were and kept being directed to the elevator with no actual answer about the stairs. Room overlooked the pool in which there were children screaming at the pool up until midnight even though the pool “closes” at 10, no answer when calling down to the front desk.
Stayed 2 nights in Sep 2023
Response from Julian MOD on Sep 21, 2023
I do apologize for you experience with our hotel. Rest assured I will look into these issues

4/10 Poor

Kathy

Stayed 1 night in Sep 2023
Response from Julian MOD on Oct 15, 2023
Please reach out to the hotel should you have any questions or concerns

10/10 Excellent

Oscar

Stayed 2 nights in Sep 2023
Response from Julian MOD on Oct 3, 2023
Please reach out to the hotel should you have any questions or concerns.

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Dont stay here if you can smell
Hotel was very smelly and hot. Rugs were filthy and stained. Only 1 ice machine worked.
Stayed 1 night in Sep 2023
Response from Julian MOD on Sep 21, 2023
Thank you for your review. Please rest assured we have fix these issues since.

10/10 Excellent

Leonel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I found black hair on the bottom of my foot when i was walking to the restroom. My wife hair is blone. It couldn't possibility come from her
Stayed 1 night in Sep 2023
Response from Julian GM on Sep 12, 2023
We do apologize for any issues you may have had with your room. Rest assured I will look into it.

6/10 Okay

Mike

Stayed 1 night in Sep 2023
Response from Julian MOD on Oct 3, 2023
Please reach out to the hotel should you have any questions or concerns.

10/10 Excellent

Janaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, yeah you can hear the train but it wasn’t so bad with noise. Everything was good and worked, would come back again
Stayed 2 nights in Aug 2023
Response from Julian MOD on Sep 9, 2023
Thank you for you great review. I will pass on the information to my staff.

4/10 Poor

Corinna M.

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold all over bathroom ceiling, not a little, hallways show HEAVY damage and carpet past life by 2 years, windows have mold around them, they aren't locking correctly and a plastic 1/4 " stick is blocking window closed to prevent entry but is cut to wrong length and provides zero security
Stayed 1 night in Aug 2023
Response from Julian MOD on Sep 2, 2023
I do apologize for the issues you had with your room. I will certainly look into them.

8/10 Good

Daryl

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice and clean. It is a downtown area with restaurants and shopping and was centrally located. The only thing that might put some people off, which I found charming, is the railroad track and train whistle that happened every couple of hours.
Stayed 4 nights in Aug 2023
Response from Julian MOD on Aug 30, 2023
Thank you so much for your review. I will let my staff know how much you enjoyed your stay.

2/10 Terrible

Rob

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
nastiest gross hotel ever!
this is the nastiest grossest motel i have ever stayed at. "breakfast" was a joke. couple of eggs, dried out bread, did have the waffle maker but it was nasty. security door in pool area broken. anyone could use it. same with the side entrance no locks crackheads hanging about. guy came into the main lobby screaming at the desk agent demanding a free room agent so sorry but no the guy went outside and passed out on the sidewalk. front desk agent called an ambulance and off he went! dog poop in the hallways diarrhea from a dog [we think] all the way down the entrance and down the hallway. did not feel safe there at all. rooms were beat down with gross carpet and dirt in the bathroom pretty much everywhere. whoever owns this motel should be ashamed to rent rooms to guests. i talked with folks staying there and they were also disgusted with their stay. oh and the picture showing a nice lawn to hang out on by the pool was dirt and rock and lots of dog poop. ive stayed at questionable hotels in my life but nothing even compares to this quality inn.
Stayed 2 nights in Aug 2023
Response from Julian MOD on Aug 25, 2023
I do apologize for the problems you may have experienced with our hotel. Please rest assured that my staff and I will looking into these issues. Thank you!

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing Cleanliness and Breakfast
The carpet in the hallways and in our room looked like it hadn't been vacuumed. There was even a used q-tip on the floor next to the bed. The bathtub had noticable dirt in it. The armchair and curtains were stained. There was a large hole in the wall behind our door. The ' continental ' breakfast was waffles, fruit, cereal, and oatmeal. Very disappointed and will not stay again, not worth the price at all.
Stayed 1 night in Aug 2023
Response from Julian MOD on Aug 25, 2023
I do apologize for any issues you may have had with your stay. Please rest assured that my staff and I are looking into any all issues. Thank you!

10/10 Excellent

Richard, Colorado Springs

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel property was run down, looked dirty.
Stayed 1 night in Aug 2023
Response from Julian MOD on Aug 25, 2023
I do apologize that you may had some concerns about our hotel. Please feel free to reach out to the front desk staff with any questions or concerns. Thank you!

10/10 Excellent

Amy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was excellent in their services and knowledgeable
Stayed 1 night in Aug 2023
Response from ju on Aug 25, 2023
Thank you for your review I will forward the message to my staff.

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
The exterior was a warning. Dead trees, bushes, dirt in exterior. Main parking entrance was smoking hangout and concrete was dirty. Huge dangerous hole in parking area. Security door left open, unable to use key card for alternate door access. Poor lighting in bathroom of room, poor renovation in bathroom slapped together with random boards around bathtub, wall paper not applied correctly. Expedia should not list as option.
Stayed 3 nights in Aug 2023
Response from Julian MOD on Aug 25, 2023
Thank you for your review. My staff and I will continue to improve any issues you may have had.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean updated hotel, will definitely book again!
Stayed 1 night in May 2023
Response from Julian MOD on Aug 25, 2023
Thank you for your positive review.

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Nastiest place I have ever seen. Room smelt like an ashtray. Carpet was filthy. I would not dare walk on it barefoot! Bathroom had a hole in the ceiling, mold, mildew. Nope not good at all😡
Stayed 1 night in Jul 2023
Response from j on Aug 25, 2023
I do apologize for any problems you may have had with your room. Rest assured that my staff and my self will look into this and correct it.

4/10 Poor

jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just fair.
The rooms had a insect problem. The area was not the nicest place nor the safest. The staff was good to deal with. It was a place to stay at a good cost.
Stayed 6 nights in Jul 2023
Response from Julian MOD on Aug 25, 2023
we do apologize for any concerns you may have had with your stay. Please reach our to our team should you have any questions.

8/10 Good

Mollie

Stayed 5 nights in Jul 2023
Response from Julian MOD on Aug 25, 2023
please reach out to the hotel should you have any questions and concerns

2/10 Terrible

Dedra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Julian MOD on Aug 25, 2023
Thank you for your response. I will have my staff look into these issues.

2/10 Terrible

Miranda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from jul on Aug 25, 2023
please contact the hotel should you have questions or concerns.