Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews of Comfort Inn & Suites Greeley

2.5 out of 5
Comfort Inn & Suites Greeley
2467 W 29th St, Greeley, CO

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 441 reviews" "
Rating 8 - Good. 174 out of 441 reviews" "
Rating 6 - Okay. 53 out of 441 reviews" "
Rating 4 - Poor. 29 out of 441 reviews" "
Rating 2 - Terrible. 22 out of 441 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on Mar 8, 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Tami

Stayed 1 night in Feb 2024

2/10 Terrible

Lynn Dennis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor service most of the time. Would not take Multiple payments for check in i.e. cash, visa Debit cards, other. Hotel only provided coffee, tea, etc from 6-9am daily, sink in room would not drain, breakfast was exactly the same everyday, parking very limited, room key cards were deactivated daily for three fays
Stayed 3 nights in Feb 2024
Response from GM on Feb 23, 2024
I am sorry for this misunderstanding but we do serve coffee 24 hours a day. We can use up to 2 different payment methods no more then that due to security reasons. Also please report any maintenance issues to front desk immediately and we are happy to get them fixed urgently. Hope to see you again in the future.

10/10 Excellent

Raelene

Stayed 2 nights in Dec 2023
Response from GM on Feb 13, 2024
Thank you for staying with us!

4/10 Poor

Kevin

Disliked: Staff & service, amenities, property conditions & facilities
Staff was rude and short with me and the facility is dated and dirty. The gym has 2 pieces of equipment that are broken and a few free weights.
Stayed 1 night in Dec 2023

10/10 Excellent

Hope

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was my favorite part of my stay! I would definitely come back just for them, and it wasn’t one specific person, across the board they were all amazing.
Stayed 2 nights in Dec 2023

2/10 Terrible

Taryn

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was HARD AS A ROCK
The bed was so hard that we could not sleep. Was a horrible night, our backs were so sore. Will not stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Carol

Stayed 1 night in Nov 2023
Response from GM on Feb 13, 2024
Thank you for staying with us!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on Feb 13, 2024
Thank you for staying with us!

10/10 Excellent

Enrique

Stayed 2 nights in Nov 2023
Response from GM on Feb 13, 2024
Thank you for staying with us!

8/10 Good

Noe

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on Dec 4, 2023
Thank you for staying with us

2/10 Terrible

Kelly

Traveled with family
Disliked: Staff & service, property conditions & facilities
No one was at the front desk and had to wait about 30 minutes to check in. Left a phone charger in the room at checkout and called to see if it had been found. Front desk confirmed it had been found and put it in a bag with my name for pick up. When we went to pick it up we were told they now could not find it. Interesting
Stayed 2 nights in Oct 2023
Response from GM on Dec 4, 2023
Thank you for staying with us, Sorry to hear this we will look into it!

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

10/10 Excellent

Melody, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and the cookies
Stayed 1 night in Nov 2023
Response from GM on Nov 15, 2023
Thank you for staying with us!

6/10 Okay

Monica, Fort Morgan

Traveled with family
Liked: Staff & service, amenities
I didn’t like the smell in the room.
Stayed 1 night in Nov 2023
Response from GM on Nov 15, 2023
Thank you for staying with us! We will address the smell in your room

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from GM on Nov 15, 2023
Thank you for staying with us

6/10 Okay

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that I paid for room in advance then when checked in the hold 150.00 until check out and tells you 3-5 days to get it back which I am used to that happening on 25-50.00 never 150.00 the breakfast area is so small you don't even get ur own food so I just skipped breakfast
Stayed 1 night in Nov 2023
Response from GM on Nov 15, 2023
Thanks for staying with us. Unfortunately that is our policy and everyone is required to pay that deposit.

10/10 Excellent

Heriberto

Good
Stayed 7 nights in Oct 2023
Response from GM on Nov 15, 2023
Thank you for staying with us!

6/10 Okay

Bethany

Disliked: Cleanliness
Room smelled of dirty feet, stained sheets and stained curtains
Stayed 1 night in Oct 2023
Response from GM on Nov 1, 2023
Thank you for staying with us we will be addressing your concerns.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on Nov 1, 2023
Thank you for staying with us

6/10 Okay

Carmen

Liked: Cleanliness, staff & service
Breakfast area too small. I was feeling Cleithrophobia. Not impressed with food options. Will not be returning to this facility.
Stayed 1 night in Oct 2023
Response from GM on Nov 1, 2023
Thank you for staying with us we will be addressing your concerns

6/10 Okay

Jennifer

Traveled with family
Our room smelled terrible. I thought it smelled like gas and my husband thought it smelled like paint. It gave me a headache and our A/c was making a loud noise of and on. We asked to change rooms, but they couldn’t accommodate because they were completely full. Not their fault, but I wouldn’t book this hotel again.
Stayed 2 nights in Oct 2023
Response from gm on Oct 16, 2023
Thank you for staying with us! We are sorry your stay was anything less then amazing, We will address this issue immediately. We hope you would give us another chance and book with us again.

6/10 Okay

Gustavo

Liked: Staff & service
Not worth the 240 that I paid for
Stayed 1 night in Oct 2023
Response from gm on Oct 16, 2023
Thank you for staying with us, We hope you'll stay with us again in the future so we can make it worth it!

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Needed some tlc in the room. Places on walls needed to be fixed
Stayed 1 night in Oct 2023
Response from GM on Nov 1, 2023
Thank you for staying with us, We will be addressing your concerns.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from gm on Oct 5, 2023
Thank you for staying with us! We hope to see you again soon.

6/10 Okay

Jungsoo

Business traveler
Stayed 2 nights in Sep 2023
Response from gm on Oct 12, 2023
Thank you for staying with us!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I expected
Stayed 1 night in Sep 2023
Response from GM on Sep 26, 2023
Thank you for staying with us! We hope to see you again soon!

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient when other hotels sold out nearby
Stayed 2 nights in Sep 2023
Response from GM on Sep 26, 2023
Thank you for staying with us! We hope to see you again soon!

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good, dining area small.
Stayed 5 nights in Sep 2023
Response from GM on Sep 26, 2023
Thank you for staying with us! We hope to see you again soon!

6/10 Okay

Cindy

Business traveler
Liked: Staff & service
There were stains on the rugs! Stafff was pleasant
Stayed 2 nights in Sep 2023
Response from GM on Sep 26, 2023
Thank you for staying with us! We hope to see you again soon!

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad stay
We were put in a dirty room then moved to another room had a broken ironing board air conditioner made funny noises had to open windows and listen to highway traffic lady who checked us in very nice talked to manager the next day waiting on a discount
Stayed 1 night in Sep 2023
Response from GM on Sep 26, 2023
We are sorry to hear this, We take this very seriously and will look into this!

6/10 Okay

becky

Traveled with family
We used this app and paid weeks in advance and got the worst room right by ice machine and lobby. Our bathroom sink stunk and toilet seat was broken. I have stayed at other comfort inns and this was not up to the usual quality.
Stayed 2 nights in Sep 2023
Response from GM on Sep 26, 2023
We are sorry to hear this and will look into this!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash left in the room from previous guest. Large spiders. Condom wrappers under the bed.
Stayed 4 nights in Aug 2023
Response from GM on Sep 26, 2023
We are sorry to hear this and will look into this!

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind
Stayed 4 nights in Aug 2023
Response from GM on Aug 23, 2023
Thank you for staying with us!

10/10 Excellent

Joan

Business traveler
Liked: Amenities
Staff is wonderful and attentive, room was super clean. Breakfast is among the best hotel breakfasts anywhere. Loved the hot tub, pool and exercise room and the hours on these amenities are great.
Stayed 2 nights in Aug 2023
Response from GM on Aug 23, 2023
Thank you for staying with us! We always appreciate positive feedback.

8/10 Good

Dulce, Evans

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from GM on Aug 23, 2023
Thank you for staying with us

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No mattress cover so the mattress was stained and gross looking. Our bathtub still had hair from previous guests so we did not use.
Stayed 1 night in Aug 2023
Response from GM on Aug 23, 2023
Thank you for staying with us, we are sorry to hear this and we will look into it

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNC student
We love staying their comfort. When we visit our daughter at school. The place is nice and comfortable. We wish the breakfast area was a little bigger and their staff was little more friendly. But the stay there is comfortable.
Stayed 2 nights in Aug 2023
Response from GM on Aug 23, 2023
Thank you for staying with us! We hope to see you again soon!

4/10 Poor

Jason

Stayed 2 nights in Aug 2023
Response from GM on Sep 26, 2023
We are sorry to hear you were not satisfied with your stay and we will use your feedback to improve. We hope to see you again.

4/10 Poor

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I rent a room online and in the pictures it looks all nice and clean with a electric chimney but in person I was upset and it was not what i want
Stayed 4 nights in Aug 2023
Response from GM on Aug 23, 2023
Thank you for staying with us! We are sorry to hear your stay was less then amazing! We will take your feedback and improve.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
subpar service
Called down 24 hours ahead to request room service, front desk asked that we stop by on our way out to request room service for the day. Called down in the morning for room service and was told it would be taken care of. Room service consisted of fixing the beds and replacing towels/toilet paper. Trash was not emptied, nor was room vacuumed. Also neither the sink or tub were cleaned. Little disappointed in the room service.
Stayed 5 nights in Jul 2023
Response from GM on Aug 4, 2023
Thank you for staying with us! We will look into this issue.

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff not bery friendly or polite. We were never told that maid service was only upon request. We feel like we should’ve been told that when we checked in. When we did get maid service, only one of our two beds was made because we had left an item of clothing on the second bed, they left a note saying they couldn’t touch the bed with personal items on it. We checked in late in the evening and stuff was in separate room behind the counter, we could hear their conversation, and they just yelled out to us that They’d be out in a minute. It was obvious we were not the priority. Very poor first impression.
Stayed 2 nights in Jul 2023
Response from GM on Aug 4, 2023
thank you for staying with us. We are sorry to hear you were not satisfied with your stay, We will look into these issues

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wisconsin
Very good.
Stayed 3 nights in Jul 2023
Response from GM on Aug 4, 2023
Thank you for staying with us we hope to see you again soon!

6/10 Okay

Elias

Traveled with family
Stayed 2 nights in Jul 2023
Response from GM on Aug 4, 2023
Thank you for staying with us!

8/10 Good

Diann, Westminster

Traveled with family
Liked: Cleanliness, staff & service
Hot tub was cold and showers were lukewarm.
Stayed 2 nights in Jul 2023
Response from GM on Aug 4, 2023
Thank you for staying with us! We are sorry your stay was anything less then amazing. We will use your feedback to improve.

6/10 Okay

Dulce, Evans

Stayed 1 night in Jul 2023
Response from GM on Aug 8, 2023
Thank you for staying with us!

8/10 Good

Monte

Traveled with family
It’s clean
Stayed 2 nights in Jul 2023
Response from GM on Jul 13, 2023
Thank you for staying with us!

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service
It as not as nice as other comfort inns we have stayed at.
Stayed 1 night in Jul 2023
Response from GM on Jul 13, 2023
Thank you for staying with us! We are sorry to hear this!

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet
Stayed 2 nights in Jul 2023
Response from GM on Jul 13, 2023
Thank you for staying with us we hope to see you again soon!

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2023
Response from GM on Jul 13, 2023
We are sorry to hear your stay was anything less then amazing!