Ratings based on 216 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from denver

Nice but noisy

Posted Sep 28, 2017
Enjoyed my overnight stay the only problem is that we were in a room directly across from the ice maker and the vending machines so whenever the ice maker made you ice or someone came to the vending machine I could hear it straight through the front door of my room.
Comment from Hotel Management
Oct 1, 2017 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Comfort Inn
4 out of 5
Recommended
for Everyone
by A verified traveler from Centennial, CO

Nice hotel

Posted Sep 21, 2017
Nice hotel. Breakfast eggs were questionable, but everything else was great.
Comment from Hotel Management
Oct 1, 2017 by GM, Hotel Management
Dear Angie, Thank you for taking the time to complete our online survey and we appreciate your 4 star rating! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn
2 out of 5
by Harold

Non-working AC was NOT fixed during August stay.

Posted Aug 26, 2017 on Hotels
Checkin was great. The clerk informed us that 40 rooms had been filled with dogs; our room had just been sanitized. Clerk was great; odor from sanitizing was not. Sink backed up overnight - while we were sleeping - and filled with some kind of odorless brown sludge. A/C made more noise than a diesel truck and we had to shut it off to get to sleep. This was August, and we had to turn the A/C off. Notified front desk about the sink and A/C. Returned for second night. Sink was fixed, A/C was not. Again, we had to turn it off to get some sleep. During checkout we told the front desk clerk and manager about the recurrent A/C problem. Their response: "You got your receipt under the door, right?" No apology, no acknowledgment of our discomfort. We will not be back, their corporate office will hear about it.
Comment from Hotel Management
Sep 29, 2017
Dear Harold, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Comfort Inn
4 out of 5
by Mickey

No breakfast

Posted Aug 23, 2017 on Hotels
Out of breakfast 30 minutes early and would not make any more.
Comment from Hotel Management
Sep 29, 2017
Dear Mickey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are very sorry about your breakfast experience and hope we can make it up to you! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn
5 out of 5
by Robert

Posted Aug 22, 2017 on Hotels
Recommended. I would stay there again if traveling to Greeley. Got to motel around 9am, 6 hrs before check-in time and they were still able to find a clean room for me while being completely full the night before. It was overpriced, but I think that was because of the eclipse traffic. (If that was their normal price, then, wow,...no go). The stay was great.
Comment from Hotel Management
Sep 29, 2017
Dear Robert, Thank you for taking the time to complete our online survey and the 5 star rating! Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn
1 out of 5
by A verified traveler

Rough visit

Posted Aug 5, 2017 on Orbitz
Justin was very nice when we checked in but we got a handicap room and the shower situation was difficult. We couldn't figure out how to get the water to come out of the shower head. I don't have much experience with the bottom of the spout having to pull that down for it to work so our first shower of the day sucked .
Comment from Hotel Management
Sep 29, 2017 by GM, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager Comfort Inn
5 out of 5
by Monica

Great hotel!

Posted Aug 1, 2017 on Hotels
Night clerk Justin was very friendly and helpful with all of our needs. Breakfast was good, sitting area was slightly small, but never overly crowded. Room was large and well maintained and gave my family a place to hang out while I was dealing with business. If you have kids check out the Greeley Family Fun Plex for inexpensive swimming and fun. Would stay again!
Comment from Hotel Management
Sep 29, 2017
Dear Monica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Comfort Inn
4 out of 5
by A verified traveler

Comfortable hotel in Greeley, Colorado

Posted Jul 23, 2017 on Hotels
Comfortable and conveniently located. We enjoyed the use of the indoor pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Noisy

Posted Jul 14, 2017
Everything was great except for the noise. You can hear everyone in the hotel
5 out of 5
by Darin

This traveler left a rating score only Posted May 29, 2017 on Hotels