Terrace/patio

Reviews of Aloft Green Bay

3 out of 5
Aloft Green Bay
465 Pilgrim Way, Green Bay, WI

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kerstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff,helpful , room design unique
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brent, Dalton

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and location.
Stayed 1 night in Apr 2024
Response from David on Apr 15, 2024
Thank you, Brent, for the positive comments. We love our unique, vibrant atmosphere too, it's one of the perks of working here! We look forward to your next visit.

10/10 Excellent

WIlliam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to the airport. Nice amenities and batch products. Will use again on my next visit.
Stayed 2 nights in Apr 2024
Response from David on Apr 15, 2024
Thank you for sharing your experience with us. I'm glad you enjoyed the bath products, they really are quite good by hotel standards. We can't wait to see you again next time you're in Green Bay!

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Apr 4, 2024
Thanks for the perfect score, you rock! We appreciate you staying with us and we hope to see you again in the near future!

6/10 Okay

Jennifer

Stayed 1 night in Mar 2024
Response from David on Apr 15, 2024
Thank you for taking the time to review your stay with us. I'm sorry we weren't a solid 5 for you. I wish we knew what we could have done better, we are always taking our guests feedback to heart and trying to improve daily. Hopefully we get the opportunity to impress you next time!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Apr 7, 2024
Thank you for your positive review, Andrea. We look forward to serving you again soon!

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with spacious and modern room. Lobby and bar area are fun and welcoming.
Stayed 1 night in Mar 2024
Response from David on Apr 4, 2024
Thank you for taking the time to review our property. I'm glad that you had a great time with us! We look forward to serving you again in the future. Have a wonderful Spring!

6/10 Okay

Lyn

Traveled with partner
Liked: Cleanliness, staff & service
We were unaware of it being a teenager/middle school type facility. The staff did control the noise. Thank you... We had to take a COLD showers due to no hot water. Not good However the staff was very kind and explained due to the large census the water heater can't keep up !! The rooms were funky And could have used a chair besides desk chair to sit on.. An overall FIVE stars to the staff... very nice and cordial.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for taking the time to review your stay with us. We're glad that you enjoyed your interactions with the staff! We try hard to be the best we can be, and tournament weekends can test the limits of our operations and our patience! We will certainly take a look into the hot water issue as that is not common unless everyone is preparing for the same event. In this case it was 7th and 8th grade girls volleyball. With 2-4 girls per room all getting ready for the same event, that can use up a lot of water! Thank you again for sharing your experience with us. I hope we get the opportunity to serve you again soon, but without the teams next time!

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from David on Mar 21, 2024
Thank you for reviewing your stay with us. We appreciate the positive score! We hop to have the opportunity to serve you again soon.

6/10 Okay

Ashley

Stayed 1 night in Mar 2024
Response from David on Apr 7, 2024
Thank you for reviewing our hotel. I'm sorry we didn't quite meet your expectations. I hope that you will give us another chance to impress next time you're in Green Bay!

8/10 Good

Mike

Stayed 1 night in Mar 2024
Response from David on Apr 7, 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay! We hope to see you again on your next visit to Green Bay.

8/10 Good

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, but lots of highway noise at night
Stayed 1 night in Feb 2024
Response from David on Mar 13, 2024
Thank you for sharing your experience with us. I'm glad you enjoyed the hotel. I'm sorry that the highway noise was bothersome. I would recommend a 4th floor room, the higher the number the further from the road you will be. The odd-numbered side would be the furthest from the road. Just some tips for your next stay so it will be a perfect 5!

10/10 Excellent

David

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and the place was clean
Stayed 1 night in Feb 2024
Response from David on Mar 13, 2024
Thank you for reviewing our property. Sometimes it's the little things that make a difference! I'm glad to hear that you had a pleasant experience and will be sure to share your review with our team!

8/10 Good

Brian

Stayed 1 night in Feb 2024
Response from David on Mar 21, 2024
Thank you for taking the time to review our property. We are continuously working to improve so hopefully on your next stay we can be a perfect 5! We look forward to seeing you in the future!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was fantastic!!! Super friendly and informative!!
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
Thank you so much for the glowing review! I will certainly make sure the front desk agents hear about this review and get recognized for their exemplary service! We look forward to seeing you again next time you're in Green Bay.

10/10 Excellent

Kristine

No issues
Stayed 1 night in Feb 2024
Response from David on Feb 7, 2024
Thank you, Kristine, for letting us know you had a positive experience with us. I'm glad your stay was issue-free! We hope you'll stay with us again so we can keep that trend going!

8/10 Good

Sarah Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get the handicapped roll in bathroom that I like to have. The staff were amazing and interacted with me and my service dog Montea. Our stay was amazing!
Stayed 2 nights in Jan 2024
Response from David on Feb 7, 2024
Thank you for taking the time to share your experience with us. If you were on ground floor you probably walked past our "Favorite Guest" area where we display pictures of all our furry friends who stay with us. I hope our team got a picture of Montea up there! I've noted with the front desk team that you didn't get the roll-in and hopefully that doesn't happen on your next trip. It's always best with specific requests such as that to call ahead and have the front desk "lock in" the specific room as we don't have many of them. We look forward to serving you again soon!

10/10 Excellent

Scott, Marquette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fully stock bar on premise with a great selection of whiskeys tended to buy a knowledgeable bartender with a flavor for scotches
Stayed 1 night in Dec 2023
Response from David on Feb 7, 2024
Thank you for sharing your experience with us! I appreciate you letting us know about the service you received. I'll be sure to mention your comments to Quinn! We look forward to having you at the hotel again soon.

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 30, 2024
Thank you for reviewing us, Elizabeth. I'm glad you enjoyed your time with us. I hope next time we can make your stay a perfect 5!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 17, 2024
Thank you for the perfect score, Nicole. We appreciate your positive review and will be sure to share it with the staff. We hope to serve you again soon!

10/10 Excellent

Bailey Elizabeth

Stayed 3 nights in Jan 2024
Response from David on Feb 7, 2024
Thank you for taking the time to give us a 5, Bailey! We appreciate the positive feedback and look forward to hosting you again in the near future.

10/10 Excellent

Erin

Stayed 3 nights in Jan 2024
Response from David on Jan 17, 2024
Thank you so much for the perfect 10! We appreciate your positivity and we can't wait to serve you again in the future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from David on Jan 17, 2024
Thank you for the perfect score, Robert. We are glad you had a great time and we look forward to hosting you next time!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
The hotel was very nice. We liked the room setup. The only concern we had was that the seal on the shower door was not tight so when we showered the floor outside the shower got all wet.
Stayed 2 nights in Jan 2024
Response from David on Jan 17, 2024
Thank you for letting us know about the issue you experienced in your room. We appreciate the feedback so that we can correct this issue for future guests. I'm glad to hear you enjoyed your stay overall and I can assure you we are working on fixing this issue. We look forward to the opportunity to impress you on your next stay!

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern fun and efficient in a newish office park that is quiet but a little far from the action.
Stayed 2 nights in Jan 2024
Response from David on Jan 17, 2024
Thank you for sharing your experience with us. I'm glad you enjoyed your stay! We are about 2 miles from Lambeau and about the same distance from the Downtown area. It may be farther than some hotels, but we feel we're worth the drive ;)We hope to serve you again soon!

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when flying out of Green Bay.
Stayed 1 night in Jan 2024
Response from David on Jan 30, 2024
Thank you for taking the time to review us. I am glad we're your hotel of choice! We try our best to be a clean, comfortable, and fun option for everyone and it's wonderful when we get it right. We look forward to seeing you the next time you're flying out to you your next adventure!

10/10 Excellent

Ciara

Stayed 2 nights in Dec 2023
Response from David on Jan 17, 2024
We appreciate you taking the time to leave us a positive review. It is great to see that you enjoyed your time with us. We look forward to having you with us again!

10/10 Excellent

Gabby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David on Jan 17, 2024
Thank you for the positive feedback, Gabby. We hope to have the opportunity to serve you again in the future!

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David on Jan 17, 2024
Thank you so much for the perfect 10! We're glad you enjoyed your stay and we look forward to seeing you again next time.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Aloft in Green Bay is a great property. The staff are amazing. The location is great. Spent time in the lobby playing tons of games. Everything was clean and the service was top notch. I would recommend this hotel without reservation.
Stayed 2 nights in Dec 2023
Response from David on Jan 7, 2024
Thank you so much for the positivity. We're glad to hear that you enjoyed your stay! We are actually adding even more games in 2024 including the ability to check out more involved board games to try in the lobby as a way to make our space even more enjoyable. I hope you get to come back and see us again in the new year!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Great hotel
We had a 1 night stay on New Years. We were promptly greated as we walked in the door. Check in was fast and easy. The room and hotel was very clean and well maintained. Check out was fast.
Stayed 1 night in Dec 2023
Response from David on Jan 7, 2024
Thank you for staying with us over New Years! We hope you had a wonderful celebration and are having a great year so far. We appreciate the positive comments and we hope to see you again in 2024!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stay once a year, it's our favorite get away location. The rooms are unique,clean and the beds are very comfortable. The staff is always friendly and helpful. See you next year if not sooner!
Stayed 1 night in Dec 2023
Response from David on Jan 4, 2024
I'm so glad to hear we're your favorite getaway! Thank you for sharing this with us, it's always a joy getting to share positive feedback with the team. We look forward to seeing you in 2024, hopefully a few times!

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from David on Jan 17, 2024
Thank you so much for taking the time to review our property. I'm glad you enjoyed your stay with us. We hope you continue to choose us for your trips to Green Bay. See you next time!

10/10 Excellent

Andy

Stayed 1 night in Dec 2023
Response from David on Jan 17, 2024
Thank you for the positive review, Andy. We appreciate the feedback and we hope to host you next time you're in Green Bay!

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Aloft celebrating Christmas with our family. The facilities were top notch and decor modern and fun.
Stayed 1 night in Dec 2023
Response from David on Jan 4, 2024
Thank you for sharing your experience with us. I'm glad you had a wonderful Christmas with your family and that we could be a part of your celebration! We hope to see you again soon!

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from David on Jan 4, 2024
Thank you so much for the positive review. We are glad you enjoyed your time with us and we hope to serve you again soon!

10/10 Excellent

Gina, Milwaukee

Stayed 1 night in Dec 2023
Response from David on Jan 17, 2024
Thank you for giving us a perfect score. We're glad you had such a great time with us. We hope to see you again soon!

8/10 Good

Angela

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from David on Dec 22, 2023
Thank you for reviewing your stay with us. I'm glad you enjoyed your stay overall. We will making a lot of exciting changes in 2024 so I hope we can get you to a 5 on your next trip to Green Bay!

6/10 Okay

Cara

Liked: Cleanliness, property conditions & facilities, room comfort
Stay was good, would definitely stay again. Just the only thing that is needed is microwaves. I don’t know if it was just our room but I think it’s a little odd when you have all these food places around and a restaurant in the hotel with nothing to reheat your food.
Stayed 2 nights in Dec 2023
Response from David on Dec 22, 2023
Thank you for sharing your feedback. We do offer microwaves which can be brought to the room, just ask our front desk and they will have one delivered. Fun fact as to why microwaves aren't in the rooms: The number of times people burn something, usually popcorn, between midnight and 3 am causing the whole hotel to evacuate is at least 3 times a year. As luck would have it, it's usually in the Winter when it's -10 degrees outside. We felt that offering a microwave in the lobby and on-request solves both issues. We will take your feedback and try to be more clear with what we offer at check-in. Thank you again and we hope to see you again soon!

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the lobby to the departure the staff were outstanding and provided error-free service. A lively and bustling bar enhanced the atmosphere. A nice stay.
Stayed 2 nights in Dec 2023
Response from David on Dec 22, 2023
Thank you so much for the positive review. I'm glad that you had an enjoyable time at our property. We have been working extra hard to push for excellence in 2023 and we can't wait to see what next year holds. We hope to see you again soon!

8/10 Good

Kevin

Stayed 1 night in Dec 2023
Response from David on Jan 7, 2024
Thank you for reviewing our property. We have a lot of updates coming in 2024 that we hope will bring your stay to a perfect 5. We look forward to the opportunity to impress on your next visit to Green Bay!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
I'm glad to hear you enjoyed your time with us, Daniel! We appreciate you taking the time to leave us a positive review and we look forward to hosting you on your next trip to Green Bay!

2/10 Terrible

Shane

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
I'm sorry that we did not meet your expectations this stay, Shane. I hope that you will give us another chance to impress at a later date. I wish I had more information in regards to what went wrong so that we could make the changes necessary to ensure your next stay is great!

10/10 Excellent

Deborah

Response from David on Feb 7, 2024
Thank you for your positive review, Deborah. We hope to be your hotel of choice next time you're in the area!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
Thank you for giving us a positive review. We appreciate the feedback and are glad you had a wonderful time with us! We hope to serve you again soon.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
My son and I were in town for college visits. This hotel was excellent! Our room was ready early and we really liked the decor. It was clean and there was plenty to do on-site for us to keep busy (jenga and pool). We would most definitely stay here again and recommend to others.
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
I'm so glad you enjoyed your time with us. We try to offer a lot of engaging activities in the lobby. The hotel is much more fun and exciting when there are people in the lobby! We can't wait to see you again on your next visit. We'll try to add a few more games to enjoy!

10/10 Excellent

Greg Or Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from David on Dec 18, 2023
Thank you for the perfect 10! We appreciate receiving high scores to help keep our team motivated to continue to offer excellent service. We hope to have many more opportunities to impress you in the future!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient location. The room was clean. The pool was nice as well. Staff was friendly.
Stayed 1 night in Dec 2023
Response from David on Dec 15, 2023
Thank you for reviewing your stay with us. I'm glad to hear you enjoyed your stay! We are doing something right, and I'll be sure the team knows it so we can keep it going for your next stay. We hope to see you again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of the best experiences i had ever had in hotel visits. 10/10 will be back next time we come to town
Stayed 1 night in Dec 2023
Response from David on Dec 15, 2023
Wow, Kelly! I'm so glad to hear you had an amazing time with us. The team loves hearing about positive stays such as yours so thank you for sharing. We look forward to serving you again next time!