Outdoor spa tub

Reviews of AmericInn by Wyndham Green Bay West

2 out of 5
AmericInn by Wyndham Green Bay West
2032 Velp Ave, Green Bay, WI

Reviews

8.4

Very Good

Rating 10 - Excellent. 349 out of 816 reviews" "
Rating 8 - Good. 300 out of 816 reviews" "
Rating 6 - Okay. 101 out of 816 reviews" "
Rating 4 - Poor. 45 out of 816 reviews" "
Rating 2 - Terrible. 21 out of 816 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

keyuna

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

6/10 Okay

Debby

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

seth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. Very courteous staff. Especially the young man from friday afternoon and evening.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a clean property with kind people. The breakfast wasn’t extravagant but it was nice to have a warm meal. Beds were comfortable and the room was very clean.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were loading our car in the dark at 6am. Upon re entering the building niether of our cards worked so we needed to walk around the building to enter through the main lobby. The outside lights turned off so it was quite dark outside. Not a big complaint just an observation.
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recliner chair in my room. Welcome feature that was unexpected. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Traveled with group
Stayed 3 nights in Dec 2023

10/10 Excellent

DAVID

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Francine on Dec 5, 2023
Thanks for staying with us David, we truly appreciate your feedback on our property. We look forward to having you as our guest again in the future.

6/10 Okay

Brandan

Stayed 3 nights in Nov 2023
Response from Francine on Dec 5, 2023
Thanks for staying with us Brandan, we truly appreicate your feedback from your recent stay at our property.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Francine on Dec 5, 2023
Hi Michael, Thank you for staying with us and we truly appreciate your feedback on our property. We are happy to hear that you enjoyed your stay with us and look forward to having you again as our guest in the future.

6/10 Okay

Emily, Kaukauna

Traveled with family
Liked: Staff & service
Well the staff was really nice, the room itself could use a little updating. The outlets barely worked/held a plug in them and one side of the bed had no outlets, which made conveniently charging your phone impossible. We stayed 2 nights and in between, room service never tidied the room or replenished the towels. Definitely just average and a little bit of a let down.
Stayed 2 nights in Nov 2023
Response from Francine on Dec 5, 2023
Hi Emily, Thank you for sharing your comments regarding your recent stay with us. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay with us. I have investigated your concerns and will take the appropriate stops to ensure that the challenges you experienced do not happen again. This is certainly a training opportunity for our housekeeping department. Thanks again for bringing these issues to our attention.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 2 nights in Oct 2023
Response from Francine on Dec 5, 2023
Thank you for staying with us. We appreciate your feedback from your recent stay with us.

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel. Nicely laid out.
Stayed 1 night in Oct 2023
Response from Francine on Dec 5, 2023
Hi Kenneth, Thanks for staying with us. We are happy to hear that you enjoyed your stay with us and hope to have you as our guest again in the future.

10/10 Excellent

Kathy

Stayed 1 night in Oct 2023

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would not accommodate us one day early, even though they had rooms available, because they "like to keep guests in the same room to make it easier for housekeeping" and our reserved room wasn't available. I offered to change rooms or to switch rooms after one day, but she said no. In what universe do you turn away business for that reason? We found another Wyndham family hotel nearby that accommodated us very well. Might never stay at the Americinn again due to that level of stupidity.
Stayed 1 night in Oct 2023

8/10 Good

Robert

Stayed 1 night in Oct 2023
Response from Francine on Dec 5, 2023
Thanks for staying with us Robert, we truly appreciate your feedback on your recent stay with us. We hope that you will stay with us again in the future.

6/10 Okay

Kay

Traveled with family
Liked: Staff & service, amenities
The shower was great. The big recliner was wonderful in the room. However, the room cleanliness was just ok. The window tracks were really dirty. Had not been wiped in a long time. Location was good.
Stayed 1 night in Oct 2023

8/10 Good

jason

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. Could use new pillows.
Stayed 1 night in Oct 2023

8/10 Good

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Served our needs, wasn’t far from the stadium.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
They did not clean the toilet in my room someone peed all over it and pooped in it without flushing. room stunk bad
Stayed 2 nights in Oct 2023

2/10 Terrible

kurt

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like wet dog room was dirty, toilet was broke, rack above toilet was broke
Stayed 2 nights in Sep 2023

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, staff & service
too much money for place
not what i would have expected from a $310 a night room. very plain and beds were uncomfortable. lights didnt work in room. everything we plugged in fell out of the wall. the morning breakfast was bagels and coffee. the night front desk person was helpful when the emergency latch latched when we went out. he was able to get us back in.
Stayed 2 nights in Sep 2023

8/10 Good

Jeffrey

Stayed 1 night in Sep 2023

8/10 Good

Sandra, minneapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing much in walking distance
Stayed 1 night in Sep 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Chris

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Irasema

Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Jacob

Stayed 1 night in Sep 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
A great value
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator broke during stay
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

HOLLY, BROOKFIELD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. Very nice staff!
Stayed 1 night in Sep 2023

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip out west
We had a nice stay at the hotel. The beds were comfortable and the breakfast was good.
Stayed 1 night in Sep 2023

8/10 Good

Yonatan D

Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Americinn was a nice place to stay
Our stay was good. Prices are good & location close to relatives in Suamico. We like the layout of the room & it has a refrigerator & microwave. I would stay here again.
Stayed 1 night in Sep 2023

8/10 Good

Alexis, Milwaukee

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty quiet. There was a smell in our room ( like a mildew smell coming from the AC). Room was very clean! The shower pressure was pretty harsh, but did the job. Overall good stay for quick trips
Stayed 1 night in Sep 2023

4/10 Poor

Tamara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The air conditioner was super loud and kept us awake most of the night. When we brought it to the attention of staff they said they would let maintenance know after our stay, didn’t offer to move us from the room when there were several rooms available. No fan in the bathroom and the entire room felt damp and wet. The picnic table out back broke while my husband was sitting on it and we let the front desk know, they must have went out and propped it up again and another guest told us as we were exiting the building not to sit on that picnic table because it fell over on him as well. The hot tub was scalding hot one day and freezing cold the next day. It was just not a pleasant stay and I wouldn’t recommend this hotel to anyone.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, amenities
Didn't like how stretched out it was
Stayed 1 night in Sep 2023

6/10 Okay

Tashai J.

Traveled with partner
Liked: Staff & service, amenities
Loved the friendly staff. It was clean and quiet, but somewhat dated. The room had a musty smell, which was liked from the carpeting. The air conditioner was also very noisy, which made it a challenge to sleep.
Stayed 1 night in Aug 2023

6/10 Okay

Klaus

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hot Breakfast not really satisfying. Some fresh fruit would have been nice.
Stayed 2 nights in Aug 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Speedy check in while being friendly and respectful. The room is clean and comfortable, and a good value.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and it was also very quiet. The staff was friendly and the continental breakfast was adequate.
Stayed 2 nights in Aug 2023