Ratings based on 169 Verified Reviews

4.1 out of 5
86% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Good value but some amenities were lacking

Posted Feb 2, 2017
Pros: Comfortable room overall.
Cons: There was no booklet about hotel amenities, or local restaurants etc - nothing - have not experienced this before.
Greeted with warm cookies, but also with a pool closed for maintenance sign. Whenever this happens there should be an automatic discount or something to mitigate. Often the pool is the deciding factor between otherwise equal choices.
Comment from Hotel Management
Feb 8, 2017 by Ryan S., Hotel Management
Dear Valued Guest, We apologize you were not satisfied with the condition of the hotel during your stay. We are in the process of renovating our pool area, and have asked all 3rd party websites to share this information on their website. We do apologize that this was not communicated before your booking or arrival We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Ryan Schmidt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from northern Il.

Very convenient location in the Green Bay Area

Posted Jan 23, 2017
Will check in a little later or hurry, dating if the room anything we needed they were more than helpful places to eat directions so for if I would be there again any time I head into that area
Comment from Hotel Management
Feb 6, 2017 by Ryan S., Hotel Management
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay. Ryan Schmidt General Manager
2 out of 5
by A verified traveler from illinois

Needs improvement!

Posted Jan 23, 2017
Pros: Location!!!
Cons: Shower head, good running refrigerators and working whirlpool pools.
Food froze in refrigerator, poor shower head, pool whirlpool out of order and uncomfortable pillows. We would like to be reimbursed for the spoiled food.
Comment from Hotel Management
Jan 26, 2017 by Ryan S., Hotel Management
Dear Valued Guest, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We take every precaution to verify our guestroom refrigerators properly. Any reservations booked through a 3rd party website are paid directly through that website. We are unable to offer reimbursements, since guest funds are not directly paid to us. We do encourage you to contact Expedia directly. We do apologize for any inconvenience. Ryan Schmidt General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Madison, WI

Close to Aurora Bay Care hospital but nothing else

Posted Jan 14, 2017
Not close to anything to do, pool was closed for maintenance during our stay😬
Comment from Hotel Management
Feb 6, 2017 by Ryan S., Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Ryan Schmidt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire, WI

Excellent Staff, Good Value

Posted Jan 13, 2017
We needed a place to stay in Green Bay following the Packer game, and the Country Inn & Suites was a great choice for us. Many hotels in the Green Bay area ramp up their prices considerably on game day. The Country Inn & Suites may have raised their rates a little because of the game, but not to the same extent as most hotels. The front desk staff was very friendly and accommodating. We had a slight issue with the TV, called the front desk, and they were there to fix it in no time. When we return to Green Bay, we will stay at the Country Inn & Suites. It's an easy drive from Lambeau Field and offers great value.
Comment from Hotel Management
Feb 6, 2017 by Ryan S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our value and we are pleased to read our maintenance team addressed your tv issue appropriately. We look forward to your next stay. Ryan Schmidt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from mundelein, il

Posted Dec 17, 2016
Pros: breakfast and convenient location
Cons: being told when something was not working!!!!
Was frustrated because the hot tub was out of order and were not told that until we had already checked into our room and tried to use it. We probably would not have stayed there if we had known that. My husband was really looking forward to that.
Comment from Hotel Management
Feb 6, 2017 by Ryan S., Hotel Management
Dear Valued Guest, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We have been working diligently to have this issue resolved, and are in the process of remodeling our pool area. We take any actions to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area. Ryan Schmidt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 14, 2016
Pros: Clean, spacious, quiet. Easy parking. Cookies upon arrival.
Cons: Needs Updated decor, especially comforter. And new curtains and shower curtains.
Location: Convenient to shopping, food, entertainment.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel

Posted Nov 9, 2016
Quick check in. Friendly staff. Quiet and clean room. Close to UWGB and other sites. Love staying at this hotel. It never disappoints!
5 out of 5
Recommended
for Everyone
by A verified traveler from DELAFIELD

Impressive

Posted Oct 27, 2016
Could use better pillows on the beds. We had the two room suite that had two bedrooms with two twins in one with French doors. Those beds could have used two pillows each. Larger size pillows. Other than that, best overnight stay while seeing a concert at the Weider Center. And it was my birthday!! Thanks so much...
3 out of 5
Recommended
for Everyone
by A verified traveler

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Posted Oct 24, 2016
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