Ratings based on 905 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Bucks County, PA

Great location.

Posted Oct 15, 2017
Location: Got a shuttle to Andy Warhol Museam and walked to Burgatory restaurant. Both were good.
No problem finding location. Free shuttle available to city points (great for out of town visitors). Clean room and friendly staff. Room was too close to elevator and ice machine for peace and quite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Connellsville, PA

Great hotel all around

Posted Oct 15, 2017
The staff were very friendly and accommodating. From the front desk, shuttle drivers, buffet personnel, housekeepers. All that were encountered were awesome. Room was nice and comfy. Continental breakfast was satisfying. Shuttle to and from concert downtown was perfect. All around a great stay. Highly recommend. Only a few miles outside downtown Pittsburgh. Very convenient especially with shuttle service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Greentree West

Nice Hotel with some great shutttle service.

Posted Oct 11, 2017
Injoyed the stay, loved the Breakfast and Shuttle service.
Comment from Hotel Management
Oct 18, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. We appreciate your feedback. Come visit us again the next time your visiting Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Posted Sep 29, 2017
We always stay there when we visit! The customer service is some of the best we've ever encountered!! The breakfast is delicious! We love the shuttle service to the casino!
Comment from Hotel Management
Oct 2, 2017 by Jasmine, Hotel Management
Thank you so much for staying with us and for taking the time to leave us a review. We truly appreciate your feedback. We hope to have the pleasure of welcoming you and your family back to Pittsburgh soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from PA.

Wonderful stay! Staff and breakfast were great!

Posted Sep 26, 2017
Pros: Shuttle service, and Full breakfast
Cons: Put fans in the bathrooms.
We enjoyed our recent stay very much. Having the shuttle to take us around Pittsburg was wonderful. The staff was always pleasant, and eager to help. Our room was clean and comfortable, the only thing I can say negatively is, there wasn't any fan in the bathroom. So got a little steamy when showering...Small thing though, didn't really affect us. We will definitely return.
Comment from Hotel Management
Sep 27, 2017 by Jasmine, Hotel Management
Thank you so much for taking the time to leave us a wonderful review. We are happy to hear you enjoyed your stay and our pleasant staff was helpful. We strive to ensure each guest stay is as pleasant and as comfortable as yours. We will pass along your comments to our staff. We look forward to seeing you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from wilmington de

great hotel.

Posted Sep 25, 2017
Pros: the shuttle service and really good breakfast,
Cons: nothing
Location: pnc park and downtown are nearby
the staff went out of their way to make our stay great. the shuttle service was fantastic,we were able to go everywhere we wantd,
Comment from Hotel Management
Sep 25, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. We are happy to hear our staff went out of their way to make your stay great. We hope to welcome you back the next time you visit Pittsburgh.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville Ontario

Great Staff

Posted Sep 23, 2017
This hotel truly exceeded my expectations of being such a great facility...the shuttle service was amazing and the staff were all outstanding..will most definitely stay here again
Comment from Hotel Management
Sep 25, 2017 by Jasmine, Hotel Management
Thank you for staying with us! We appreciate your feedback! We are glad to hear we exceeded your expectations. We will certainly pass along your comments to our staff. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great for sporting events

Posted Sep 19, 2017
Close to downtown, great shuttle service. The hotel rooms are updated and spacious. This was a great place to stay.
Comment from Hotel Management
Sep 20, 2017 by Jasmine, Hotel Management
Thank you for staying with us! We appreciate your feedback! Come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great staff

Posted Sep 16, 2017
The staff were awesome. Rooms clean. Gym well equipped but could do with a good scrub!
Comment from Hotel Management
Sep 17, 2017 by Jasmine, Hotel Management
Thank you for staying with us! We appreciate your feedback. We will pass along your comments to our staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy location

Posted Sep 1, 2017
Rob was super helpful in getting me into my room early. Only bad thing was the parking lot is shared with Comcast and the security guard for them is a douche. I had a trailer hooked up to my truck and he wanted to tow me.
Comment from Hotel Management
Sep 20, 2017 by Jasmine, Hotel Management
Thank you for taking the time to leave us a review. I am glad to hear Robb was super helpful during your check-in process. I'm sorry you had issues with the security guard and parking. I will pass along your comments to management. We hope to see you the next time you visit Pittsburgh.