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I appreciated the complimentary popcorn, coffee, and access to water and ice. The breakfast was good. The location provided a lot of dining possibilities. The pool area was like a steam room. I didn’t use it. I also found it odd that exterior doors all around the building were not locked in any way.
Eric
Stayed 1 night in Mar 2024
Response from Kellie C. on Mar 27, 2024
Thank you for the nice rating.Our pool dehumidifier was down while waiting on the part. We had windows open, maybe someone closed them. It is fixed now so stays around 84 degrees, it needs to be somewhat warm getting out of the water you would appreciate it. Doors are unlocked since we are a total non-smoking building and many go out all night. We are in a very low crime area. If we had issues we would lock them!
I thought the door to the front desk was the back door. Other than that it was great.
jenna
Stayed 1 night in Mar 2024
Response from Kellie C. on Mar 22, 2024
JennaThe front door is always under the canopy, always look for that. Thank you for the nice rating!
6/10 Okay
SarahFae, Walnut Hill
Traveled with family
Mar 21, 2024
The property wasnt too bad. I have pretty high standards. The worst part was the hair on the bathroom floor. The beds were clean and comfortable though.
SarahFae
Stayed 1 night in Mar 2024
Response from Kellie C. on Mar 22, 2024
SarahFae,I have high standards as well and there should never be hair on the bathroom floor. We will be having a meeting this morning!TY
I stayed two nights in the second night I found what appeared to be bed bugs. Spent the evening sitting up in the chair
Tonisea
Stayed 1 night in Mar 2024
Response from Kellie C. on Mar 18, 2024
ToniseaThe first time you wrote you notice a shell of some kind when packing to leave. Now you are saying you sat in a chair all night. Who would do that, why did you not call the desk immediately? I checked you out and you did not say anything! We checked this room after the first review, NOTHING, We take this very seriously and you saying this will only hurt us, But if it were me I would have taken a picture. I certainly would not sit in a chair all night!
Love the rating and feedback!We appreciate it so much!
6/10 Okay
Tonisea
Traveled with partner
Mar 15, 2024
Liked: Staff & service
Upon packing up to leave saw what appeared to be bed bug shells. Disgusted immediately left the property. I’ve stayed here before with no issues. Had I checked that bed I NEVER WOULD HAVE STAYED. It was very evident it was NOT CLEANED properly the mattress cover was dirty as well
Tonisea
Stayed 1 night in Mar 2024
Response from Kellie C. on Mar 15, 2024
I checked you out yesterday, I spoke to you while you were at the coffee station, you did not say anything to me at all regarding your room. I just checked this room and we have no issues. There was a small stain that was on the mattress cover that housekeeping did miss.We take pride in our Cleanliness and you stayed all night and did not see anything till you were leaving? I can assure you we strive to maintain our standards of high quality and cleanliness. I apologize if they missed something.
Perfect location for my purpose. Only critique is no direct turn into property coming from the airport.
Lynn
Stayed 1 night in Feb 2024
Response from Kellie C. on Feb 28, 2024
LynnThank you so much for the nice rating and feedback.Believe me we hate that there is a median in the middle of SR9 but this is the Dept. of Transportation and Mayors Idea. You can get a direct turn into our property coming from the Airport on 70 E to exit 104 and south we are on the right
We chose this property because of the ratings on Yelp. Honest this was one of the best properties we've ever stayed in. The staff was super friendly and very helpful and the property was super clean and the pool and hot tub area was amazing. The breakfast was also really really great
Kristine
Stayed 2 nights in Feb 2024
Response from Kellie C. on Feb 28, 2024
We appreciate the nice comments and awesome rating. We hope you return in the future.
This property has been very well taken care of. Tiffany was amazing and so personable. She even called to make sure we were ok since we had a late check in. Will definitely stay here again if needed.
Marcus
Stayed 1 night in Feb 2024
Response from Kellie C. on Feb 18, 2024
Tiffany will be thrilled to read this. Thank you so much for the nice rating and comments!
8/10 Good
Earl
Traveled with family
Jan 31, 2024
Comforts & clean
Earl
Stayed 1 night in Jan 2024
Response from Kellie C. on Jan 31, 2024
Thank you so much for the nice rating and feedback.
On last morning at hotel, I was sitting in the lobby drinking coffee. Being close to the front desk, I could hear the staff getting ready for the day’s work. They were so pleasant with each other, very refreshing to hear. One employee named Pam even sat down with me for a bit, it was wonderful and so was she! Thanks Pam for your hospitality. ❤️
Dennis
Stayed 1 night in Dec 2023
Response from Kellie C. on Jan 11, 2024
She is going to love being mentioned in a review!!I will surely share this with her and the staff!Thank you so much!
I have stayed at this Super 8 several times and have had a great experience each time. The staff was friendly and the room was clean. The pool and hot tub were stocked with towels and easy to use. Its an easy location to get in and out of with many food options nearby.
Aimee
Stayed 1 night in Dec 2023
Response from Kellie C. on Jan 31, 2024
We appreciate your loyalty.Thank you for the nice comments and rating.
10/10 Excellent
Robert
Traveled with family
Dec 27, 2023
Robert
Stayed 1 night in Dec 2023
Response from Kellie C. on Dec 28, 2023
Thank you so much for the nice rating!
10/10 Excellent
Mary
Dec 15, 2023
Mary
Stayed 1 night in Dec 2023
Response from Kellie C. on Dec 16, 2023
Thank you Mary for this nice rating!We appreciate it.
The hotel is very convenient for everyday emergencies, shopping, groceries, it helped me to stay ahead of the basic challenges in life, it was clean for the most part, it could use more attention to detail when cleaning, maybe some updated plumbing but I enjoyed my stay...
Jesse
Stayed 1 night in Nov 2023
Response from Kellie C. on Dec 11, 2023
Thank you for taking the time to rate and provide feedback! We do appreciate it.
We had driven 11 hours and we welcomed and qickly checked in. We promptly showered and went to bed. We slept great. Breakfast was good with a nice selection.
The room was fine, the staff was very helpful and welcoming, and the breakfast was better than what one usually experiences. The only negative was the high level of chlorine smell from the pool and whirlpool. It was so extreme in the whirlpool that it really irritated eyes. It would be nice if it were possible to have a lower chlorine level while still providing safety from bacteria.
Mark
Stayed 1 night in Nov 2023
Response from Kellie C. on Nov 29, 2023
MarkThank you so much for the nice rating and feedback.We test daily the ph was a little high so we did lower that. We have to pass the board of health test every week and yes sometimes it gets high after we shock it at closing, so morning is sometimes high midweek.Thank you again