Posted Dec 26, 2016
Overall the hotel was clean and comfortable. The only thing that really bothered me was I was laying in bed and a housekeeper just walked in, she did not knock, she just used her key and walked in. I had no clothes on, so you can really imagine how uncomfortable that made me feel.
Comment from Hotel Management
Jan 16, 2017 by John, Hotel Management
I apologize for this unfortunate circumstance and have had a meeting with housekeepers to discuss the need to knock before entry to any room door at any time. As in your instance the room was vacant and cleaned by the housekeeper but she was checking to be sure all linen was replaced and in a hurry did not knock.