Ratings based on 589 Verified Reviews

3.5 out of 5
62% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Wilmington NC

Older Hotel

Posted Mar 10, 2017
Pros: Staff and shower
Cons: Remodel to update the bathroom definitely could use improvement. It was a little dark
Overall the experience was pleasant. The hotel does need some work, it is a older hotel so and some remodel I am sure it is in their future. The staff was very nice it is close to most anything. It was very clean I even did the white glove test. It is perfect if you don't want to spend a ton of money and you need a place to sleep.
3 out of 5
Recommended
for Couples
by A verified traveler

Convenient

Posted Feb 4, 2017
Pros: Close to where I needed to be
Location: Good location
Good, but need updating. It was very quiet in the evening. Ok for one night.
Comment from Hotel Management
Feb 4, 2017 by John, Hotel Management
Thank you for your stay with us
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Nice hotel close to everything

Posted Jan 29, 2017
My Experience was great. The staff was kind and the room was nice. The only problem that I had was the toilet wouldn't flush like it should have and the tub was clogged up. Overall I enjoyed my stay.
Comment from Hotel Management
Feb 4, 2017 by John, Hotel Management
Thank you for your visit. We look forward to your return.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Hotel was smokey and the rooms were not as nice as the pictures online portrayed. For the price it was a good room for one night.
Comment from Hotel Management
Feb 4, 2017 by John, Hotel Management
Thank you for your stay. The pictures online were just take in Sept. We look forward to your return
3 out of 5
by A verified traveler

Posted Dec 29, 2016 on Hotels
Comment from Hotel Management
Feb 4, 2017 by General Manager, Hotel Management
Thank you for your stay. We look forward to your return,
3 out of 5
Recommended
for Everyone
by A verified traveler

OK Stay

Posted Dec 26, 2016
Pros: Clean and comfortable rooms
Cons: Making sure housekeepers knock before attempting to enter a room.
Location: Close to the mall
Overall the hotel was clean and comfortable. The only thing that really bothered me was I was laying in bed and a housekeeper just walked in, she did not knock, she just used her key and walked in. I had no clothes on, so you can really imagine how uncomfortable that made me feel.
Comment from Hotel Management
Jan 16, 2017 by John, Hotel Management
I apologize for this unfortunate circumstance and have had a meeting with housekeepers to discuss the need to knock before entry to any room door at any time. As in your instance the room was vacant and cleaned by the housekeeper but she was checking to be sure all linen was replaced and in a hurry did not knock.
4 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
A nice place to stay while out of town working
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your review. We are thrilled that you had a great stay with us and found our hotel well suited for your needs. We look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2016
The only negative comment I have is the noise from other customers coming from the hallway as there's a good size gap between the bottom of door and the floor. The staff are very nice and polite. The house keepers are good at what they're doing, The room I was in was very clean, and all the appliances are working properly. Overall it's pleasant and relaxing here. I would recommend this hotel to anyone.
Comment from Hotel Management
Dec 20, 2016 by john.starke@panoramicny.com, Hotel Management
Thank you for taking the time to share your review. We are thrilled that you had a great stay with us and found our hotel well suited for your needs. Our housekeepers are one of the best in Greensboro. We look forward to your return.
2 out of 5
by A verified traveler from NC

Great location just off I-40 and convention center

Posted Dec 5, 2016
We stayed down the hall in the 2nd floor. We had a non-smoking room that smelled clean. However the hall was awful. As soon as you opened the door or stepped into the hotel from the outside you were greeted with overwhelming smoke smell. Old stale stale smoke that lingered and would make anyone not breathe. I guess the whole building needs to be replaced to get rid of the smell. The rooms were comfortable and clean, but outdated and small. For the price it was bearable, but barely!
3 out of 5
by A verified traveler

Need to exterminate

Posted Dec 5, 2016
Bugs in room. Two were in the bed. All I have to say and thats enough.
Comment from Hotel Management
Dec 20, 2016 by john.starke@panoramicny.com, Hotel Management
Sorry for any inconvenience you might have had during your stay. With the weather changes we had some stink bugs come out during the warm days. We did call our exterminator who came an treated the rooms as they do every month per our contract to keep all rooms pest free. We look forward to your return and a pest free visit.