6/10 Okay
Cary J
Business traveler
Mar 22, 2023
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the grounds with all of the trees blossoming and birds singing to welcome spring-like weather conditions.
I didn't like that intoxicated smokers congregated outside the door leading to the parking lot by the pool. I hate cigarette smoke and don't enjoy walking through a cloud to access the hotel.
I didn't like that hotel housekeeping staff entered my room twice without first knocking to see if I was in the room. I was there both times. Once I was changing clothes and the young woman walked in to find me in my underwear and socks. It was embarrassing and awkward for both of us. I talked to a woman at the front desk about the situation, voicing my concerns. But then, it happened again the next day! Housekeeping should always assume there is a guest in the room, regardless of time-of-day, and knock prior to entering the room. Also, they could call out, "Housekeeping!", to announce their intention before entering the room.
Cary J
Stayed 4 nights in Mar 2023