Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Nice Hotel

Posted Aug 16, 2016
Great until the last night and the fire alarm went off twice.
5 out of 5
by A verified traveler from South Carolina

Great!

Posted Aug 14, 2016
Pros: The hotel whole experience!
Cons: Nothing!
Location: Shopping
Beautiful environment and a great stay.My brother had his wedding at the hotel. The wedding was fabulous. The hotel is so beautiful you like you are part of an dream.
4 out of 5
by Audree from Colorado

Graduation Trip

Posted May 18, 2016 on Hotels
The biggest problem I had with my stay at this hotel is the really slow and spotty internet service. It was really hard to stream a movie. I am sure it has a lot to do with the number of people using the internet at the same time. Maybe an upgrade is necessary.
4 out of 5
by A verified traveler

service needs to be better for an Embassy Suites

Posted May 9, 2016 on Hotels
Overall the stay was pretty good. My friends and I went for the Anthony Hamilton Concert However the managers special left much to be desired I have stayed in several Embassy Suites and this one by far had the worst managers special snacks there was really nothing there it was like someone ran out to the store and picked up a few items. If the goal is the appreciate the guest then it should not feel like an after thought and it did. Also the front desk staff were always talking amongst themselves or with some friends instead of checking people in promptly as they entered. There was no greeting during the entire stay nor were there any smiles from any of the ladies or the gentle standing at the single counter on the left hand side as you enter the doors. The rooms were clean and there were no problems there. I would not pay full price to stay there based on the service. Thankfully I had my hotels.com discount
5 out of 5
by James

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
4 out of 5
by Tami

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
4 out of 5
by Alan from Indianapolis

Huge Room

Posted Apr 12, 2016 on Hotels
Great meal in the restaurant and good service. Nice to have a great breakfast. The bed was a little dated but the room was huge and comfortable.
5 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
Thought pool hours were great.
5 out of 5
by A verified traveler

An excellent experince

Posted Apr 6, 2016
Pros: what I expected from an Embassy property
arrived late; courteous and responsive; would definitely stay there next trip
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2016 on Hotels