The women who checked us in was the ONLY good thing about our stay in this hotel. There was trash of empty wrappers laying all over. The breakfast area needed to whipped done and picked up. It was 8:00am and it was dirty, not just messy, dirty! The hotel reeked of cigarette smoke throughout. Our beds blankets were dirty and dingy with burn holes. The kitchen and bathroom floors were so sticky we washed them down ourselves. I was never so disappointed in a space. I will never stay again or recommend this hotel to my family and friends. My son is a student at the local college and I would be coming frequently because he is on the lacrosse team. It is shameful you allow people to sleep in fifth that they have to pay for.
Comment from Hotel Management
Jun 25, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. I appreciate your comments about our staff; however, I sincerely apologize for the room conditions you experienced. To uphold our company’s high standards, I will retrain our housekeeping staff and make sure we are implementing deep cleaning and preventative maintenance procedures. Additionally, I will work with our staff to ensure we are thoroughly inspecting our rooms prior to guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.