Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
4.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from VA
Staff nice, owner rude, rooms dirtyPosted Jan 28, 2016
Pros: Price was cheap through Expedia, $52/night. Light continental breakfast is free.
Cons: Room cleanliness & furniture
Location: Not a whole lot recreationally, but there's plenty of restaurants, a movie theater, a mall, and the Koury Convention Center for their events.
The title says it all. The staff I encountered were amazing, very nice, and accommodating. We had a few short run-ins with the owner, a middle-aged Indian man, who was a little brash and rude. There was hardly anyone at the hotel and we were being rushed out of our room at 15 minutes before check-out time. Aside from that, our biggest concern was the dirty room. The bedding had several long lack hairs from the maid (we assume) and the furniture was old and rickety. The carpet had what looked like large burn and gash marks in it. To top it off, we stayed during a snow storm and the parking lot wasn't plowed and half of it was roped off, so we were unable to park next to our room.
Comment from Hotel Management
Feb 8, 2016 by Dell, Hotel Management
Seth,we really appreciate your feedback. We apologize for any inconvenience that you experienced while at our property. Your feedback is very important to us and has assisted us in making necessary training adjustments. Thank you for your feedback.