Hyatt Place Greensboro

The picture on the home page of this hotel clearly shows an indoor pool and there is only one outside. We look for a pool when we stay places. They should also let employees stay home when they are sick. The poor girl at the front desk stood holding a tissue to her nose the whole time we interacted. Was kind of gross, she shouldn't have been there. Was disappointed all around. :(

The hotel itself was as expected and the value was great. The staff is what made the difference for us. They were welcoming and helpful, like staying at a relatives home. Had an issue with our toilet and Eugene could not have been nicer and resolved the issue quickly. Main area of improvement would be the food but there are so many restaurants near by that the limited hotel options weren’t a big deal, and the breakfast was great!

I’m really disappointed because when we arrived at around 3:15 the room wasn’t ready. So we went shopping for an hour and came back the room was still not ready. She said to come back after 20 minutes. So we left and we decided to eat our dinner. Finally at around 6:15 the room was ready. But when I on the TV the sound and picture were static. My husband tried to call the front desk, the telephone didn’t work. So my husband went down to the front office to report the problem. The man told him to send someone to check the tv and the phone. We waited but no one came. Mykil and the other FO staff are pleasant and helpful. Hope you’ll fix the problem and ready for the next guest.