Ratings based on 359 Verified Reviews

3.8 out of 5
74% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Aged but Clean

Posted Aug 24, 2017
We stopped at this quality inn on our way home from Virginia. It was one of the most comfortable hotel beds we have slept in. The breakfast had a nice selection.
Comment from Hotel Management
Sep 13, 2017 by Scott, Hotel Management
I am so pleased to see you enjoyed your night's sleep on our very comfortable beds. We do hope you'll stop by the next time you are in the Greensboro area.
4 out of 5
by Gale

High Quality Service

Posted Aug 23, 2017 on Hotels
The quality of service was excellent! Reiko, checked with me several times during my stay to see if there was anything I needed. He was very busy, but always professional and friendly! I would definitely stay there again.
Comment from Hotel Management
Sep 3, 2017 by Scott Ring, Hotel Management
Dear Gale: Thanks for telling us about your stay. I am so pleased you received excellent guest service. All of our staff works hard each day to provide outstanding guest service and I am so pleased it shows. We sincerely appreciate your business and hope to see you again soon.
5 out of 5
by Re'Anna from North Carolina

Worth it

Posted Aug 20, 2017 on Hotels
we enjoyed our time here just a quick family get away (last min decision) The room was nice and clean with good variety for the breakfast buffet...my opinion - their pool has way too much chlorine in the water over all I would book again and I recommend
Comment from Hotel Management
Sep 3, 2017 by Scott Ring, Hotel Management
Dear Re'Anna: Thanks for taking the time to tell us about your stay. I am happy to see you enjoyed your room and breakfast. Our pool was recently inspected by the health department and we maintain the chemical level in our salt water pool as required by the health department. We sincerely appreciate your business and look forward to seeing you again soon.
3 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Holes in the bathroom door, kind of a musty smell. Bed was comfortable enough.
Comment from Hotel Management
Sep 3, 2017 by Scott Ring, Hotel Management
Thanks for taking the time to tell us about your stay. I am so pleased you enjoyed our very comfortable beds. I will speak with our maintenance department regarding the holes in the bathroom door and we will get that issue fixed, thanks for bringing it to my attention. We do appreciate your stay and hope to see you again soon.
3 out of 5
by marvin

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Sep 3, 2017 by Scott Ring, Hotel Management
Thanks for the rating Marvin. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent but super friendly

Posted Jul 11, 2017 on Orbitz
Had a super early flight so we stayed here to allow extra time. The place looks deserted. Only one car in the entire parking lot. Hotel branding was missing. A/c in the lobby was out but the room was fine. SLIGHTLY musty probably due to noone staying in that room in awhile. Curtains didnt work so no privacy on the 1st floor. Super convenient to airport and reataurants. SUPER friendly staff.
Comment from Hotel Management
Jul 13, 2017 by Scott, Hotel Management
Thanks for telling us about your stay. I am so pleased you found the staff to be super friend. Our staff works hard each day to provide outstanding guest service and I'm pleased to see it shows. Our curtains do have a black out curtain behind the shears. Sometimes those black out curtains get pushed back too far and are hard to see. Sorry to see you had trouble with that. We do sincerely appreciate your business and hope to see you again soon.
2 out of 5
by Edward

Posted Jul 10, 2017 on Hotels
Air conditioner wasn't cooling when we got there, though they improved things some. Pool was out of service, which irritated the kids. Ice machines were down. Not a good time....
Comment from Hotel Management
Jul 13, 2017 by Scott Ring, Hotel Management
Dear Edward: Thanks for telling us about your stay. We do love to hear from our guests. I am sorry the pool was out of service, but for the safety of our guests we cannot operate the pool when the chlorinater is not functioning properly. We do appreciate your business and hope to see you again soon.
3 out of 5
by Charlene B Morris from Quality Inn & Suites Airport East

Posted Jul 9, 2017 on Hotels
It was for a conference.
Comment from Hotel Management
Sep 3, 2017 by Scott Ring, Hotel Management
Thanks for telling us about your stay.
3 out of 5
by A verified traveler

Great staff

Posted Jul 3, 2017 on Hotels
The staff was FABULOUS!! The hotel itself needs updating. The toilet tank lid was cracked in my room and everything was very dated. Major A+ for the staff. Probably a C- or D for the facility.
3 out of 5
by A verified traveler

Posted Jun 28, 2017 on Hotels
This hotel has potentional to be great. The room smelled moldy, bathroom walls were filthy. We parked near the back because it was closest to our room. There was a lawn chair, a bag of trash hanging from a tree and a grill in front of our parking spot with empty beer cans and trash everywhere. The pool had a lot of dirt in the bottom and there is an old fountain next to it that had trash in it as well. The breakfast area was hectic and disorganized. It looks like some renovations were done recently. A little more effort in general cleaniness could make this place much better. Staff was friendly!