Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rock Hill

Great place to stay

Posted Jan 2, 2016
Pros: Pleasantly surprised that the hotel offerd our family a bereavement rate during a time of high emotions.
We had a very good experience staying there. Staff was friendly, place was clean and comfortable. the continental breakfast was exceptionally good. Everything was hot and fresh with ample choices for all ages.
Comment from Hotel Management
Jan 30, 2016 by L.Costigan, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Pittsburgh New Stanton through Expedia. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

We were there to visit my father for a night

Posted Nov 29, 2015
We had a great time ! The pool was fun and hot tub was clean and relaxing ! I would go there again for our next stay !!
Comment from Hotel Management
Dec 1, 2015 by L.Costigan, Hotel Management
Dear Becki, Thank you for taking the time to review your stay with us on Expedia! We are delighted to hear that your stay was great! We truly appreciate your business and hope to see you again soon! Sincerely, L.Costigan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to turnpike. Traveling for business.

Posted Nov 2, 2015
Hotel looks like recently upgraded but some things need more attention. Desk light in room had 2 non functioning sockets on them. Pulling furniture to find outlets for charging. TV Had continuous episodes of interrupted " no service" . Turning off and on several times works. Pleasant hotel staff and easy breakfast for up and go.
Comment from Hotel Management
Jan 28, 2016 by LCostigan, Hotel Management
Thank you for sharing your experience at the Fairfield Inn & Suites Pittsburgh New Stanton through Expedia. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. . Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
1 out of 5
by A verified traveler from f

Noredervation#

Posted Oct 23, 2015
No reservation # from Expedia ! Disappointed !👎👎👎👎
3 out of 5
Recommended
for Families
by A verified traveler

Too dry of a room

Posted Oct 13, 2015 on Hotels
The air conditioning wasn't working well. It just dried out the room.
Comment from Hotel Management
Dec 19, 2015 by Lisa, Hotel Management
Thank you for taking the time to share your feedback regarding your stay at the Fairfield Inn & Suites New Stanton with us on hotels.com. We appreciate your comments and will pass along to the maintenance department. We hope that we will get to better serve you in the future. Sincerely, LCostigan General Manager
3 out of 5
by A verified traveler from Baltimore, MD

Notsomuch this time

Posted Sep 11, 2015
Pros: The bed.
Cons: Regular maintenance.
Location: Idlewild is not far and was a great time with little kids.
We've stayed there before and this time was meh. The elevator was broken but I understand a holiday weekend, it's impossible to find parts. Overheard a staff member talking on the phone and said "being nice wasn't her strong point." Breakfast was disappointing. They couldn't get eggs but did nothing to replace it. This is why we stay here so we don't have to leave for breakfast. Let's see, someone took my son's cookies while we were out of the room. Yep. Took cookies from a five year old. That went over well when he asked for them and they were gone. The room was clean and comfortable. The bathtub was stopped up so it was like taking a bath/shower. All in all the kids loved it so it was all good, but I'm not so sure we will go back again.
Comment from Hotel Management
Sep 22, 2015 by LCostigan, Hotel Management
Dear Cate, Thank you for staying with us. As we pride ourselves in providing a memorable experience for our guests, we unfortunately have fallen short in this instance. Please accept our apology, and we do hope to have the chance to better serve you in the future if you're ever back in New Stanton.
5 out of 5
Recommended
for Families
by lauralee from Clementon NJ

Family time

Posted Sep 4, 2015 on Hotels
It was the best place to stay..clean up to date facility
Comment from Hotel Management
Dec 19, 2015 by Lisa, Hotel Management
Thank you, LauraLee! We appreciate your business, and kind comments regarding your stay with us! We take pride in our cleanliness and service, and are looking forward to seeing you again soon! Sincerely, LCostigan General Manager
5 out of 5
Recommended
for Families
by lauralee from Clementon

Reunion

Posted Jul 29, 2015 on Hotels
This was a reallynice hotel..all i can say is you get alot for the $$$
Comment from Hotel Management
Oct 10, 2015 by Lisa, Hotel Management
Thank you, Lauralee! We are delighted that you enjoyed your stay with us! We hope to see you again soon! Safe travels! L.Costigan General Manager
4 out of 5
Recommended
for Families
by donald

Posted Jul 23, 2015 on Hotels
Nice clean hotel. Broken evelator.
Comment from Hotel Management
Oct 3, 2015 by Lisa, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We apologize for the elevator being down when you visited. The elevator company was able to fix it, and was back up and running the same day. We hope to welcome you back to our hotel very soon! Sincerely, LCostigan General Manager
5 out of 5
Recommended
for Families
by Byron from Elm City

Last vacation stop!

Posted Jul 20, 2015 on Hotels
We made last minute reservations for this site & everything was ready upon our arrival. The staff was great & the check-in quick. The rooms were very clean & comfortable. It was nice to have a full breakfast in the morning. The check-out the following morning was simple & again the staff was really nice.
Comment from Hotel Management
Oct 3, 2015 by Lisa, Hotel Management
Dear Byron, Thank you for taking the time to share your feedback. We are delighted to hear that your stay was exceptional, and will share your comments with our staff. We hope to welcome you back to our hotel very soon! Sincerely, L. Costigan General Manager