Convenient, friendly hotel.
Posted Oct 31, 2016 on Hotels
Reservation desk was friendly and accommodating. Very good impression. The room was fine, nothing exceptional. Halls were dirty though, badly in need of vacuuming. Breakfast buffet was adequate, Staff friendly. Hate to criticize too much because this hotel was housing some flood victims in the area. The hotel where we originally had reservation was completely closed down upon our arrival, from recent flood (Hurricane Mathew)
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you for the feedback left from your stay. I greatly appreciate the time you took to make mentions about our services. I have taken detailed notes from your review and will address the cleanliness issues. Our staff hasn't taken the feedback personally. We will use it to enhance our services to you. As you well understand we are currently housing those who were effected by the recent catastrophic disaster, and I thank you for pointing the things out that need rectification. Anytime you're in our area please visit us again really soon.
Yours in Service,
Michael D. Sutton