My room was philthy. Went to plug in my cell phone cable in the wall behind the nightstand. They was enough trash behind the nightstand to fill the trash can. I am tall so each time I walked past the armoire I could see the accumulated dust and dirt on top of the cabinet. It was not a once missed item by housekeeping it was untouched for many weeks. The tile on my shower threshold was badly stained from rusted water drainage. Part of the charm of The Grand Hotel is the historical building (circa 1800's?) however, it appears general maintenance and cleaning are being neglected.