Standard Room, 2 Queen Beds | Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Check availability

Reviews of Super 8 by Wyndham Greenville

2 out of 5
Super 8 by Wyndham Greenville
1700 Sate Route 127, Greenville, IL

Reviews

8.0

Very Good

Rating 10 - Excellent. 209 out of 611 reviews" "
Rating 8 - Good. 241 out of 611 reviews" "
Rating 6 - Okay. 101 out of 611 reviews" "
Rating 4 - Poor. 37 out of 611 reviews" "
Rating 2 - Terrible. 23 out of 611 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Lilly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom floor was dirty. Window screen bent and window would not close completely. Heater/AC cover was falling off. Heater/AC very loud and ratteling. Staff was nice. Reasonable location.
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on Apr 11, 2024
Dear Lilly,Thank you for your feedback. Rest assured we will address the issues that you have mentioned and make all appropriate corrections.

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 11, 2024
Thank you for your positive review. We appreciate your feedback and look forward to having you stay with us again.

6/10 Okay

A

Traveled with partner
Liked: Cleanliness
Clean. Staff very polite and accommodating. Better service/stocking needed in breakfast area, especially coffee. How can you offer complimentary breakfast and never have the coffee containers filled. I tried to get coffee 3 times during breakfast and canisters needed to be filled. Disappointing
Stayed 2 nights in Apr 2024
Response from Guest Relations Manager on Apr 10, 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Greenville. . Here at Super 8, we continuously strive to exceed your expectations. Thank you for your comments regarding the coffee. We will relay them to our breakfast staff so they can improve service. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Paige

Traveled with family
Liked: Staff & service, property conditions & facilities
Low cost hotel that was clean and comfortable. Don't miss the chicken fried steak at LuBob's Restaurant next door. Would stay here again.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 10, 2024
Dear Paige,Thank for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. We hope to see you again soon!

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms could use a paint update. Clean quiet and comfortable. The staff was excellent and very friendly and helpful. We had a great night sleep that was most important while spending long days driving
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Suzanne, Thank you very much for your 5-star review. Hope to see you again. Have a super happy day!

8/10 Good

Brenda, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Mar 30, 2024
Dear Brenda, thank you for staying with us. We hope to see you soon. Have a super happy spring!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to sleep
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Mar 23, 2024
Dear John, We appreciate your business. We are glad that you enjoyed your stay. Hope to see you soon. Have a super happy spring!

6/10 Okay

Janica T

Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Apr 11, 2024
Thank you for your feedback. We look forward to having you stay with us in the future.

8/10 Good

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean. It was great for a night stay during travel. Nothing incredible, but clean, and friendly staff. The bed wasn’t the most comfortable but it was clean
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Mar 10, 2024
Dear Christine, Thank you for staying with us. Our staff will be encouraged by your remarks & we will consider your concern for the next improvement plan. hope to see you soon. have a super smiley day!

10/10 Excellent

Lynn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the room and pet friendly!
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Mar 5, 2024
Thanks for staying with us! We appreciate your feedback. Hope to see you soon!

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice affordable option for me and my hunting buddies. Room was roomy and very comfortable. We had to hit the road by 4:00 am and they made sure we had coffee and waffles etc before we left. Exceptional!
Stayed 1 night in Feb 2024
Response from Guest Relations Manager on Mar 5, 2024
Thanks for staying with us! We appreciate your feedback. It's our pleasure to serve you as our guest. Hope to see you soon!

8/10 Good

Sarah

Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Mar 23, 2024
Dear Sarah, Thank you for the review. Hope to see you again. Have a super Happy spring!

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Jan 17, 2024
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon. Have a super warm winter!

2/10 Terrible

Timothy R

Disliked: Staff & service
Arrived at Hotel around 12:30 PM and was told I could not check-in until 3:00 PM. My wife was not feeling well so I could wait to check-in. Disappointed that they would not make an exception. I'm sure they had rooms at that time.
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Jan 5, 2024
Dear Timothy, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Greenville. Our standard policy for check-in is any time after 3 pm. We do allow early check-in with an additional fee. Our staff was unaware of your situation at 12:30 PM. and when you stopped in back at 1:15 PM and made us aware of your situation we offered you early check-in. Please accept my apology for not delivering the service you expected. We pray for the better health of your family. Have a super warm winter!

8/10 Good

John

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Dec 30, 2023
Dear John, We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you again on your future trips. Have a Super Happy New Year!

4/10 Poor

Sarah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again, and would not choose any Super 8 again after this experience. The whole place smelled strongly of an unpleasant air “freshener.” I don’t know whether it was meant to be festive, as I stayed near Christmas, or was covering other smells. It was so strong, even in my room, that it was hard to sleep. I could smell it on my clothes when I left. The condition of the room itself was surprisingly bad. The towel rack and the heat-A/C unit were falling off the wall. The desk chair was visibly stained with brown residue. There were only two small pillows on the bed. There were insufficient outlets or even usb ports on the lights. The carpet and other upholstery were grungy. The night desk clerk was unfriendly, although the checkout clerk in the morning was more personable. It was so hard to believe the state of the place when other reviews were so good. I actually double checked that I had booked the right hotel. I was really surprised and disappointed at my experience.
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Dec 29, 2023
Dear Sarah, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.

6/10 Okay

Canita

Stayed 1 night in Nov 2023
Response from Guest Relations Manager on Dec 29, 2023
Thanks for staying with us! We appreciate your feedback. Hope to see you soon. Have a Super Happy New Year!

10/10 Excellent

Nancy, Rancho mission Viejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on Dec 1, 2023
Dear Nancy, Thanks for staying with us! We appreciate your 5-star rating. Our team will be encouraged by your remarks. Hope to see you soon, have a super warm winter & happy holidays!

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Check in was a breeze.
Stayed 1 night in Nov 2023
Response from Guest Relations Manager on Nov 19, 2023
Dear Keith, I am thrilled to know we have met your expectations. Your 5-star review is well appreciated. Our staff will be encouraged by your remarks. Hope to see you soon. Have a warm Winter!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 19, 2023
Dear Linda, Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was a bit dated.
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 13, 2023
Dear Jon, Your 5-star review is well appreciated. Thanks for staying with us. We appreciate your feedback. Our team will be encouraged by your remarks. Your comments will be considered for future improvements.We hope to see you again on your next trip. Have a super happy day!

6/10 Okay

Randi Jane

Business traveler
When we first arrived noticed the glass between the staff and myself very dirty and this is a older hotel. Found out no elevator and few parking spaces in front, no parking on the side. only in a dark secluded area back behind the hotel! For two women traveling alone, not total comfortable. We arrived at 11:30pm and the back door was not secure!!! The room had a strange odor….would not return and disappointed in Wyndom!
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 9, 2023
Dear Randi Jane, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Manager on Oct 9, 2023
Dear Jeanne, Thank you for appreciating our staff effort by reviewing us 10/10. Hope to see you soon on your next trip to Greenville, IL. Have a super sunny day!

10/10 Excellent

Juna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Om Jogi on Oct 6, 2023
Dear Juna, it is great to see you appreciate our team's efforts by ranking us 10/10. Thank you very much. We hope that you will use our service on your next trip to Greenville, IL. Have a super happy day!

2/10 Terrible

Allen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t give me clean towels, wooden clean my room hot water faucet water was not working on tub
Stayed 1 night in Sep 2023
Response from Om Jogi on Oct 3, 2023
Allen, thank you for taking the time to tell us about your experience at Super 8 by Wyndham Greenville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Chris, Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean but the beds were super hard and we didn’t sleep well.
Stayed 1 night in Sep 2023
Response from Om on Oct 3, 2023
Dear Chris, I am happy to hear that you like our property. We are very sorry that you were not able to sleep well, but your concerns about the bed will be considered for future updates. Thank you for sharing your experience. It is our hope that you will utilize our service again in the near future, have smiley day

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay !
Stayed 1 night in Sep 2023
Response from Om jogi on Sep 20, 2023
Adriana, it's great to receive positive feedback and we are glad that you enjoyed your stay, hope to see you on your next trip. Thank you!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
faxst easy check-in friendly staff
Stayed 2 nights in Jul 2023
Response from Om Jogi on Aug 1, 2023
John, thank you very much for the super-review. Our staff will be delighted by your review. Hope to see you soon!

10/10 Excellent

Philip, New Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very friendly and so helpful. She really went the extra mile to accommodate me with a room.
Stayed 1 night in Jul 2023
Response from Om Jogi on Jul 31, 2023
Philip, thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

6/10 Okay

Dean

Liked: Cleanliness, staff & service
Staff was great and room was very clean. Hallway smelled like cigarette smoke
Stayed 2 nights in Jul 2023
Response from Om Jogi on Jul 23, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel for the money. Staff was pleasant even at midnight check in
Stayed 1 night in Jul 2023
Response from Om Jogi on Jul 23, 2023
hanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2023

2/10 Terrible

MELISSA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Om Jogi on Jul 10, 2023
Thanks for staying with us! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It's our hope that you will give us another chance to serve you better in the future.

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Om Jogi on Jul 10, 2023
Thank you for the review, Hope to see you soon!

2/10 Terrible

Reginal

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Dont stay there ! Room 214 is full of bed bugs. Im still scratching from my stay July 2nd. I informed the staff the next morning . It looked ok when we entered the room but in reality it was full of bugs that bit me while i slept. All for 100 dollars. You get what u pay for. The worst hotel of our 3 week trip.
Stayed 1 night in Jul 2023
Response from Om Jogi on Jul 10, 2023
Please allow me to express my sincerest apologies, as your experience did not meet your expectations; Even after checking room 214 and surrounding rooms multiple times, we did not come across any kind of infestation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Convenient but residue from smokers
Extremely convenient and easy. Lots of parking. Downsides were that the room smelled like smokers had been in it, and the linens had some cigarettes burn holes in them. Also be aware that there is no elevator, although this was not a problem for us. Every staff member was very kind and helpful.
Stayed 1 night in Jul 2023
Response from Om Jogi on Jul 5, 2023
Thank you for staying with us. Your comments and concerns will be addressed. we appreciate your review. It is our hope that you will give us another chance to better serve you in the future. Have a super summer!

10/10 Excellent

Robert, Manhattan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn't like was there was a dog outside that barked almost all night
Stayed 1 night in Jun 2023
Response from Om Jogi on Jul 5, 2023
Robert, Sorry for the inconvenience. It is our hope that you will give us the opportunity to better serve you in the future. Thank you for your stay. Have super Summer!

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we checked in at the front desk, Chris greeted us. He was friendly & helped us with suggestions & directions for surrounding restaurants. A very nice person.
Stayed 1 night in Jun 2023
Response from Om on Jun 30, 2023
Claudia, Thank you for staying with us! A pleasure to have your feedback. Chris and our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Alicia

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Om on Jun 30, 2023
Alicia, thanks for staying with us! It's great to have a positive review. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Om on Jun 30, 2023
Linda, Thanks for staying with us! We appreciate your feedback. Hope to see you soon!

10/10 Excellent

Victor

Stayed 1 night in Jun 2023
Response from Om Jogi on Jul 31, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An EXCELLENT place to stay!
This hotel was a refreshingly pleasant experience! Check-in was easy and fast....the desk clerk was pleasant and helpful...the room was very clean, comfortable, and in excellent shape...and it was conveniently located. Overall, it was one of the nicest hotels I have stayed in for some time. Thank you for a wonderful stay!
Stayed 1 night in Jun 2023
Response from Om on Jun 24, 2023
Michael, Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

KRIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here.
Stayed 1 night in Jun 2023
Response from Om on Jun 14, 2023
Appreciate your business, and hope to see you soon. have super summer!

10/10 Excellent

Dickie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Good Place to stay. Stayed here before. MUCH cleaner than previous visit. Would Stay again.
Stayed 1 night in Jun 2023
Response from Om on Jun 14, 2023
Thank you for your stay and review, hope to see you on your next trip. Have a super day!

10/10 Excellent

Nancy

Stayed 1 night in Jun 2023
Response from Om Jogi on Jul 31, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

8/10 Good

Verna

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2023
Response from Om on May 31, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Om on May 31, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

6/10 Okay

Efa

Business traveler
Liked: Cleanliness
Stayed 1 night in May 2023
Response from Om on May 31, 2023
Thanks for staying with us! We appreciate your feedback. See you soon!

10/10 Excellent

Rosemary

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After our earlier motel 6 in Springfield. This super 8 was a breath of fresh air. Chris, at the desk was friendly and helpful-everything in the room worked. Beds were comfortable. Definitely will continue to use super 8
Stayed 1 night in Feb 2023
Response from Om on Feb 21, 2023
Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!

10/10 Excellent

john

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Comfortable and it was super clean... Breakfast OK.
Stayed 1 night in Dec 2022
Response from Om on Jan 21, 2023
John, Thanks for staying with us! We appreciate your feedback. Our team will be encouraged by your remarks. Hope to see you soon!