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Overview of SureStay Plus by Best Western Spartanburg Southwest

Photo gallery

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Business Services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHatcher Garden and Woodland Preserve4 min drive
    Popular LocationWestGate Mall7 min drive
    Popular LocationSpartanburg Methodist College8 min drive
    AirportGreenville, SC (GSP-Greenville-Spartanburg Intl.)21 min drive
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  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    5/5 guest room rating

    Room amenities

    • 252 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

    Room amenities

    • 252 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • 252 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • 252 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

About this area

Spartanburg

SureStay Plus by Best Western Spartanburg Southwest is located in Spartanburg. The Showroom Gallery and Performance Hall and Spartanburg Regional History Museum are cultural highlights, and some of the area's attractions include Hatcher Garden and Woodland Preserve and Hub City Railroad Museum. Shipwreck Cove and Hollywild Animal Park are also worth visiting.
Visit our Spartanburg travel guide
Popular Location

What's nearby

  • Hatcher Garden and Woodland Preserve - 4 min drive
  • The Showroom Gallery and Performance Hall - 7 min drive
  • WestGate Mall - 7 min drive
  • Spartanburg Methodist College - 8 min drive
  • Morgan Square - 11 min drive

Getting around

  • Spartanburg Station - 12 min drive
  • AirportGreenville-Spartanburg Intl. Airport (GSP) - 21 min drive

Restaurants

  • Outback Steakhouse — 13 min walk
  • Papa's and Beer — 19 min walk
  • Apollo's House of Pizza — 3 min drive
  • Jason's Deli — 3 min drive
  • Texas Roadhouse — 4 min drive

About this property

SureStay Plus by Best Western Spartanburg Southwest

Hotel with free breakfast, near WestGate Mall
Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite. All 63 rooms provide conveniences like refrigerators and microwaves, plus WiFi and LED TVs with satellite channels. Other amenities available to guests include coffee makers, free long-distance calls, and free local calls.
SureStay Plus by Best Western Spartanburg Southwest offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Spartanburg hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking
  • Free RV/bus/truck parking

Food and drink

  • Free continental breakfast
  • Coffee/tea in common area(s)

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Motel Spartanburg
Sleep Inn Spartanburg
Sleep Inn Hotel Spartanburg
Sleep Inn
SureStay Plus by Best Western Spartanburg Southwest Hotel
SureStay Plus by Best Western Spartanburg Southwest Spartanburg

Frequently asked questions

Can I cancel my reservation for free at SureStay Plus by Best Western Spartanburg Southwest and receive a full refund?
Yes, SureStay Plus by Best Western Spartanburg Southwest offers free cancellation on select room rates, because flexibility matters! Please refer to SureStay Plus by Best Western Spartanburg Southwest cancellation policy on our site for more details about any exclusions or requirements.
Is SureStay Plus by Best Western Spartanburg Southwest pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SureStay Plus by Best Western Spartanburg Southwest?
Self parking is free at this property.
What time is check-in at SureStay Plus by Best Western Spartanburg Southwest?
Check-in is from 3 PM - anytime.
What time is check-out at SureStay Plus by Best Western Spartanburg Southwest?
Check-out is at 11 AM.
Where is SureStay Plus by Best Western Spartanburg Southwest located?
Situated in Spartanburg, this hotel is 1.8 mi (2.9 km) from WestGate Mall and 2.2 mi (3.5 km) from Hatcher Garden and Woodland Preserve. Spartanburg Methodist College and The Showroom Gallery and Performance Hall are also within 6 mi (10 km).
3.1
5 - Excellent
16
4 - Good
19
3 - Okay
16
2 - Poor
20
1 - Terrible
11

3.2/5

Cleanliness

3.5/5

Staff & service

4.0/5

Amenities

3.0/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities
The reception area is very nice, but the walk to the room was terrible, the carpet was very, very disgustingly dirty!!! The carpet in our room was so dirty, found the beds not made very well, floor had not been vacuummed, lots of little pieces of of trash all over, things left in the window sill,soa[ left on the top of shower door, not enough soa[ and no face clothes or hand towels. not too happy at all,had reservations for 3nights,but checked out 1 day earlier!!!!!
Stayed 3 nights in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked nothing like the advertisement
The hotel was old and the room was extremely substandard. The bedspread was old and worn and the sheets had hair on them.

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible staff, horrible rooms, stay away!
I made this reservation over a month in advanced. I then had something come up and needed to change the date. I called Expedia and had the date changed a few weeks prior to arriving. They had already charged me the fee, and the new date was a little more. No big deal. They said that the money I already paid would go towards the new room. I called The Sleep Inn just to make sure I would have no issues and spoke to Nick (Which no longer works there when I arrived) and he said I was good to go. I printed out all of my emails and even my credit card statement showing the charge. When I arrived, the female general manager said there was no payment made. I showed her my statement that shows that Sleep Inn charged me the money. She said Expedia did that and they would have to refund it or fix it. I have charges from Expedia before and they show up as Expedia, not the name of the hotel with their city and state. So I called Expedia from my cell phone in the lobby. They ended up calling the hotel. This went back and forth for an hour. Finally Expedia gave me a gift certificate to go towards the room since Sleep Inn was swearing that they did not charge me. The general manager went outside 3 times to smoke within this hour that I was going through this. I have already filed a claim with my credit card company to get my refund back. They could have just comped me a room after seeing all the trouble I was having for an hour on the phone. They had plenty (weekday)

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities
Blankets on bed were soled.

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
mixed bag
The breakfast was the most UNATTENDED I have ever seen. It was out everything. Staff super nice but. .....customers need more

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