Ratings based on 123 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Nice and QuietPosted Jan 22, 2017 on Orbitz
Everybody that works at The Cove is extremely friendly and always willing to help. The resort is quiet and very relaxing. Nice beaches! Food was delicious!
for Everyoneby A verified traveler from Nassau, Bahamas
Great getawayPosted Nov 26, 2016
The Cove is a great quiet getaway combining the sea with the lush green landscape. Staff is very attentive and polite.
by A verified traveler
Posted Nov 6, 2016
Pros: Beach & location
Cons: Get the staff out onto the floor without their mobile phone
Location: Governors Harbor is very pretty. The Levy Preserve is a well worth a visit.
Hotel needs and overhaul. The decor and facilities are looking tired. On check in we were told there was an amenities fee of $245 which was not mansion in Expedia, not hello and welcome! Staff were often hard to find we frequently and to find the barman in the one bar because he wasn't in the bar. Other times waiting staff were in the kitchen chatting and looked embarrassed when we finally dug them out. Staff on the beach were good once we found them and topped up water frequently. The resort boat as advertised was not available a variety of reasons were offered. Food and beverages were expensive and the menu didn't change enough. Wifi availability was poor. We were allowed to use a printer to print our boarding passes.
for Everyoneby A verified traveler from US
Fantastic!Posted Oct 25, 2016
Pros: Incredible boutique property, great views, perfect beaches, free water toys like paddle boards, kayaks, etc. friendly staff and overall just a wonderful experience!!
Cons: Food and drinks are in the pricey side. But worth it :)
Location: Great location. Beautiful beaches and close to airport. Would recommend a car to explore more of the island
by A verified traveler
Posted Jul 1, 2016 on Hotels
by A verified traveler from Charleston, SC
Beautiful Property OnlyPosted Jun 25, 2016
One of the most beautiful pieces of properties on earth. That is the best I can say. Staff was ok. They seemed annoyed by any request and were slow when we did. They were not rude but certainly not that friendly. Room stunk when we first walked in. We chalked it up to the type of cleaner they used but after a week and smelling our clothes upon return, the room just stank. Room did not have a table and the chair was 6 inches off the ground.The point bar never opened the whole week we were there. They said it was due to the weather. It was very windy one night but all others were suitable. The truth is that they did not have enough customers at this time of year and they probably never open Website does not mention that.. All excursions cost at least $500 plus another $100 to get there. Food was expensive but very good. Except all seafood dishes were overcooked. Ask for them to undercook a bit. As others have said, cabin fever will kick in especially when there is not a gathering point to talk to the other customers
by Gaynor from Sugar Land
Most extraordinary sanctuaryPosted Jun 1, 2016 on Hotels
This place is a beautiful sanctuary where you can wind down & relax. We rented a car so we could drive to Harbor Town & Governor's Harbor, The Cove situated between the two. Loved the outings, but lovrd coming "home" to heaven on earth at The Cove!
Posted May 22, 2016 on Hotels
Posted May 20, 2016 on Hotels
for Everyoneby A verified traveler from nashville tn
Very nice hotel with AMAZING views!Posted May 12, 2016
Absolutely gorgeous property! Loved the sunset happy hour at the bar. Most gorgeous sunsets every night. Excellent food and very friendly staff! Highly recommend and we will return!