Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
97% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2015
Staff was very friendly and helpful. The Internet was very spotty.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice but needs some updates

Posted Aug 10, 2015
Pros: The staff were very helpful and the food in the restaurant is excellent.
Cons: Room was clean but the linens and mattress needed refreshing.
Location: Short taxi ride into town, close to the airport and short walk from a small sheltered beach.
Very pleasant staff, excellent service and food in the restaurant. Clean but somewhat worn linens. The mattress in our room was a bit past its best before date, but otherwise a pleasant hotel. Our room had a spacious bathroom with a roomy shower. AC worked well, and there was a refrigerator, iron and lots of closets. Pool is a little small, but a short walk down a rustic path brings you to a sheltered beach. Staff were exceptionally friendly and helpful.
3 out of 5
Recommended
for Everyone
by A verified traveler from Key Largo, FL

Nice hotel

Posted Aug 1, 2015
Pros: very close to the airport and the pool
Cons: there were wooden slats at the door and window so the cold air would just go through (screened in), need to glass it in so ac will stay in the room
Location: close to airport and town
Nice hotel close to a beach area. Bar and restaurant was not open until 3pm. We had gotten there at 11am, so stuck there without lunch or breakfast. The staff did help us out to order pizza to go. Area neighborhood was loud especially the music til 5am:(
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angelea, CA

close yo the beach, nice for friends and short sta

Posted May 26, 2015
This is a small hotel wich is great for friends and families, with the mentality of getting to know the island. or people just passing by acouple of days. Staff is great, chef is great and is willing to go out of the menu if you talk to him in advance.
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

Posted May 21, 2015
It was great. We were upgraded to a suite at no extra cost. Very nice staff. Good value for the good price
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice location

Posted Apr 25, 2015
It was very hot in the room but the staff was very friendly and extremely helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Steps away from secluded beach

Posted Apr 24, 2015
The grounds of Grooms was colorful with beautiful flowers and trees. Very inviting. The staff was very friendly and helpful. Unfortunately, there were neighboring dogs that starting barking way to early. However, Dr. Grooms beach was just minutes away, on foot, and made up for that fact. There's a club across the alley so I suggest when booking to ask for rooms above the office. Mine had a nice view of the ocean. If you want an eight hour tour, ask for Kennedy through the front desk. Very informative and fun. The food was excellent as well. Now this may be an isolated incident, but there was a palmetto bug on the shower floor. Possibly came in through the drain and was the only one seen in 3 days stay. Other than that, did not have any other issues in the room and did sleep comfortably.
3 out of 5
Recommended
for Families
by A verified traveler

Estancia disagreeable.

Posted Apr 11, 2015 on Hotels
Sin comentario.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Airport

Posted Mar 21, 2015
Pros: The owner is extremely friendly
Cons: The internet connectivity
I had a good experience, there is room for improvement, specially in the area of communications.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Cons:
The dining program could be better. Breakfast is served 7:00 to 10:30, but the times are inconsistent. They have a lunch menu, but no one to cook. You can't get a drink after noon because no one is available or you have to track down someone in the office. The night chef worked for seven or more days in a row, so he took a night off, yet management had no one to cover that night to cook. You could not get a meal. The inconsistences make people who stay their go else where to eat.