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Hotel Britannia Excelsior

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On the beach
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers

Overview of Hotel Britannia Excelsior

Hotel Britannia Excelsior

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationVilla Carlotta14 min walk
  • Popular LocationBellagio Port18 min walk
  • Popular LocationSan Martino Church3 min drive
  • AirportLugano (LUG-Agno)60 min drive

Choose dates to view prices

About this area

Cadenabbia

Located in Griante, Hotel Britannia Excelsior is in the city center and on the beach. Villa Carlotta and Villa del Balbianello are notable landmarks, and the area's natural beauty can be seen at Lake Lugano. Menaggio Beach and Villa Melzi Gardens are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Villa Carlotta - 14 min walk
  • Bellagio Port - 18 min walk
  • San Martino Church - 3 min drive
  • Villa Melzi Gardens - 15 min drive
  • Villa Melzi - 15 min drive

Getting around

  • Varenna-Esino Station - 27 min drive
  • Lugano (LUG-Agno) - 60 min drive

Restaurants

  • Bar Gelateria Helvetia — 18 min walk
  • Red & White — 18 min walk
  • Osteria il Pozzo — 5 min drive
  • Il Ristorante Di Paolo — 5 min drive
  • Aperitivo Et Al — 13 min drive

About this property

Hotel Britannia Excelsior

3-star adults-only hotel near Villa Carlotta
2 restaurants, a bar/lounge, and a poolside bar are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and a seasonal outdoor pool. All rooms are soundproofed and offer ceiling fans and safes. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include refrigerators and rainfall showerheads.
Hotel Britannia Excelsior offers 192 accommodations with safes and ceiling fans. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

All inclusive details

All-inclusive room rates at Hotel Britannia Excelsior are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • 18 holes of golf
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from April 1 2021 to June 16 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Use of pool umbrellas and sunbeds is available for a surcharge.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Britannia Excelsior
Britannia Excelsior Griante
Britannia Excelsior Hotel
Hotel Britannia Excelsior
Hotel Britannia Excelsior Griante
Hotel Britannia Excelsior Cadenabbia
Britannia Excelsior Griante
Hotel Britannia Excelsior Hotel
Hotel Britannia Excelsior Griante
Hotel Britannia Excelsior Hotel Griante

Frequently asked questions

3.1
Rating 5 - Excellent. 109 out of 978 reviews
5 - Excellent 11%
Rating 4 - Good. 290 out of 978 reviews
4 - Good 30%
Rating 3 - Okay. 308 out of 978 reviews
3 - Okay 31%
Rating 2 - Poor. 161 out of 978 reviews
2 - Poor 16%
Rating 1 - Terrible. 110 out of 978 reviews
1 - Terrible 11%

3.3/5

Cleanliness

3.0/5

Staff & service

3.0/5

Amenities

3.0/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good , easy reach everywhere! Unlike ppl review online to said property run down ! Staff friendly ! Worth for the price
Stayed 2 nights in Nov 2019

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Lovely location, disappointing customer service
Lovely location. Reception staff were quite unhelpful with information at check in and needed prompting eg what time is breakfast?, where is breakfast? Where is the lift? etc We stayed on a B&B basis only to find a couple of days later that they offered All Inclusive. This information would have been welcomed at check in, as we would have upgraded our stay but couldn’t when we requested as we had less than 3 days remaining. We had an incident during our stay and all I will say, as a result, is ensure you use the safe in your room for anything valuable. Overall a nice hotel but the management/staff could do with a refresher in customer service.
Stayed 3 nights in Sep 2019

3/5 Okay

Traveled with family and small children
Disliked: Staff & service
The historic buildind amazing view from the balkony
Stayed 1 night in Oct 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the beautiful Lake Como! Very close and convenient to everything! The staff were great,parking was near by, the breakfast buffet was very good, lots of things to choose from. Great experience!
Stayed 2 nights in Sep 2019

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019