Ratings based on 552 Verified Reviews

3.9 out of 5
74% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, AL

Nice hotel. Good buy!

Posted May 17, 2017
Very happy with this property. Indoor heated pool, fitness room. Breakfast could have been better. The grits were soup.
Comment from Hotel Management
May 17, 2017 by Management, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you for bringing the grits to my attention, I will certainly address this issue with our breakfast hostess. We look forward to your next stay.
2 out of 5
by A verified traveler

Posted May 6, 2017
Friendly front service. Maid service very accommodating. Carpet old and ripped. Musty smell. Uncomfortable bed. Woke up to sugar ants everywhere. Keep driving. Not your typical Country Inn and Suites. Good location, but that's about it.
Comment from Hotel Management
May 7, 2017 by Management, Hotel Management
Thank you for taking the time to complete a review, I apologize we fell below your expectations. I am excited to say we are about to go through a major renovation. I hope you will give us another chance, once renovations are complete, to show you have great our hotel is.We will continue to strive for exceptional service,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
Very good and would definitely come back. The staff was friendly and breakfast was good
Comment from Hotel Management
May 7, 2017 by Management, Hotel Management
Thank you for taking the time to complete a review. We appreciate the kind words regarding our staff and delicious breakfast. Hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Indy

Decent place for overnight road trip

Posted Apr 12, 2017
Pros: It had comfy bed and nice employees
Cons: A little dated. Chair in room sagging, lighting in room dim
Location: See above
Located at exit on interstate more industrial in nature. The next exit had many hotels and restaurants. Hotel was nice but dated. Room was clean and comfy though
Comment from Hotel Management
Apr 13, 2017 by Wendy B, Hotel Management
Thank you for taking the time to complete a review. I do apologize you were not satisfied with the condition of the property. I am excited to say we will be going through a major renovation in just a few weeks. Hopefully, you will give us another chance to earn five stars, once renovations are complete.
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Nice stay

Posted Mar 13, 2017
Hotel had a good location right off freeway. Checkin/checkout was quick. Friendly staff. Room was clean. Stay was quiet.
Comment from Hotel Management
Mar 15, 2017 by Management, Hotel Management
Thank you for taking the time to complete a review. We appreciate your kind words, your satisfaction is what it's all about. Thank you again, hope to see you again soon!
2 out of 5
by A verified traveler from Mc Donough, GA

Came for the pool and it was under repair. .

Posted Feb 10, 2017
It was not mentioned in review. Please credit another stay.
Comment from Hotel Management
Feb 14, 2017 by Management , Hotel Management
At the Country Inn & Suites we work so hard to see that each guest leaves with pleasant memories. I apologize that you were not able to utilize the pool due to renovations. We posted an alert online regarding the renovations, also there was a sign posted at the front desk. Again, I apologize you were not able to use the pool during your stay. We hope you give us a chance in the future to show you how great our hotel is with all the upgrades to come.
3 out of 5
by A verified traveler from Richmond ky

Close to 75

Posted Feb 1, 2017
It was OK. You get what you pay for. They are in the process of upgrading which is very much needed. But everyone was friendly and it was clean
Comment from Hotel Management
Feb 1, 2017 by Management, Hotel Management
Thank you for your feedback! We appreciate your comments, and are sorry to hear that you were disappointed with some elements of your stay. I am excited to say we are starting renovations this month. Hopefully on your return visit we can exceed all your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mcdonough,Ga

Nice clean hotel

Posted Jan 30, 2017 on Orbitz
It was great. We got an upgrade the room was spacious, clean and quiet.
Comment from Hotel Management
Feb 1, 2017 by Management, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I am happy to hear we were able to give you a complimentary upgrade. We look forward to your next stay.
5 out of 5
by A verified traveler

Stay here for a great price and great service!

Posted Jan 23, 2017 on Hotels
I had a great time here! The staff was very kind and helpful AND the breakfast was amazing. A great deal for the price.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for the great review!! We hope to see you again when your travels bring you back to McDonough, GA.
3 out of 5
by A verified traveler

Great stay for what I paid.

Posted Jan 19, 2017
Cons: Breakfast and new furniture.
Nothing extravagant. Nothing special. But overall was a good nights sleep. Breakfast was stale and bland. Staff was friendly and helpful. Room was clean and well kept but furniture was a bit outdated. *There was a sign that they were starting to do renovations.
Comment from Hotel Management
Jan 25, 2017 by Management, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.